Customer Service
Teller job in Rochester, NY
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
:
Job Title: Associate, Customer Care
Location: 4545 East River Road, Suite 220, Rochester, NY 14586
Duration: 4 months plus (Temp to Hire possibility)
Job Description:
Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential.
JOB DUTIES
Manages inbound inquiries on behalf of client, acting as an extension of our client
Acts confidently in their role with little reliance on additional support
Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue
Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.)
Builds product and process knowledge to effectively interact with customers, within business guidelines
Identify customers' needs, research client systems, utilize tools to interpret and analyze data
Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems)
Ability to handle challenging customers effectively
Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate
Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate
Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs.
Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels
May assist with escalated issues per business guidelines
Meet personal/team production metrics and quality targets
Must adhere to strict schedule and meet attendance guidelines
JOB QUALIFICATIONS
High school diploma, GED or equivalent is required; bachelor's degree preferred
3+ years previous experience in a customer support role required
Tax/banking/mortgage/real estate Industry experience required
Passion for service excellence
Strong written and verbal communication skills along with excellent customer service and active listening skills
Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change
Strong computer skills to retrieve, query, update systems using multiple screens simultaneously
Organization and time management skills to operate effectively in a fast paced, high-volume environment.
Typing ability of 35wpm+
Demonstrated knowledge of and experience with Microsoft
Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail
Ability to identify customer issues and identify appropriate tasks
Must successfully adhere to schedule, attendance and required deliverables/deadlines.
Demonstrates patience and empathy and have the ability to work collaboratively with others.
At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at ***************
Benefits:
Free Healthcare Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Free Life Insurance
Sick Time Off
Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
Certifications
Mentorship Program
Referrals
Family and Wellness benefits
Continuous Growth and Career Development
About this facility:
Teller Rotating
Teller job in Canandaigua, NY
Job Description
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Teller Rotating will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly
Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
Ability to understand direction and adhere to established policies and procedures
Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner
Qualifications
High School Diploma or GED required
Basic math and computer skills
Documentation skills with attention to detail
Professional and friendly interpersonal and communication skills
Clear thinking and ability to stay focused
Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
Prior customer service skills preferred
All applicants must be 18 years of age or older
Travel is required to surrounding branches as needed
PT Teller (28hrs/week)
Teller job in Rochester, NY
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationRochester, New York, United States of America
Teller
Teller job in Clyde, NY
Teller
The Lyons National Bank currently has a Part Time Teller position open in our Clyde Branch.
If you are a Confident individual who exemplifies an Enthusiastic Personality with a Passion to provide Superior Customer Service, why not consider joining our team at LNB.
LNB is a growth oriented community bank who is committed to building strong customer relationships in providing quality products and exceptional service.
The Teller position requires a high school diploma or equivalent and preferably three to six months related experience. This position is responsible for performing a variety of duties to support the paying and receiving functions of the branch office; such as accepting deposits, cashing checks within approved authority and operating policy, and selling cashier checks, money orders, and certified checks. The pay range for this position is $16.50 - $18.50 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.)
The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
Credit Union Teller
Teller job in Rochester, NY
Hours:
40
Schedule:
Monday - Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:30 p.m. Must be flexible to meet current and future business needs.
Pay:
$19.66 per hour
Being a Teller at ESL is more than a job, it's your unique journey. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work . Great Place to Work and Fortune magazine has recently placed ESL on these prominent national lists as well:
Best Workplaces for Millennials
Best Workplaces for Women
Best Workplaces in Financial Services and Insurance
Best Workplaces in New York State
Additionally, for more than a decade, ESL has been a “Rochester's Choice” award winner and a “Training Top 125” recipient!
ESL is currently seeking Tellers to provide excellent customer service through identifying member needs effectively, efficiently, and accurately while building relationships with ESL members.
As a Teller at ESL you will:
Create a positive member experience
Assist members with processing financial transactions
Refer ESL products and services to members
Learn about the banking and finance industry
Gain exposure to various career opportunities at ESL
ESL has 24 branch locations throughout the Rochester region.
Eastside District
Central District
Westside District
Brighton Henrietta
Chili
Batavia
Canandaigua
Cobblestone Court
Brockport
Culver Ridge
Geneseo
Chestnut St (Rochester)
Fairport
Goodman
Lake Ave
Penfield
Hudson Ave
Long Pond
Pittsford
Irondequoit
Merchants Walk (Rochester)
Twelve Corners
Newark
Mt. Read
Webster
Victor
Ridgeway
Tellers should possess the following:
High School diploma or High School equivalency diploma required
6-12 months of Teller experience preferred
Prior sales and customer service experience preferred
Good computer skills
Positive attitude
Desire to learn, grow, and develop; advanced education preferred
Passion to work with and help people
Confidence to recommend products and services
Excellent attention to detail
Ability to remain flexible and multitask in a fast-paced environment
Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
Why work at ESL?
ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.
We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.
#LI-KZ1
Cash Management Services Teller
Teller job in Rochester, NY
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction.
In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be.
Come join our team!
Position Pays: $18.75 an hour
Job Description:
As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation of cash, coin, and check deposits for our Loomis customers.
Responsibilities:
* Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
* Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
* Prepare currency and/or coin change orders by denomination for each customer assigned
Working Conditions:
* Work in a large area within a vault with little or no exposure to outside light
* A full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period.
* Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter)
Requirements:
* Ability to read, count, add, subtract, write and record numbers
* Ability to perform simple computer data entry
* Ability to use calculator by touch
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires the successful completion of testing in the following areas:
* Lift:
* 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
* 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
* 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
* 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
* Lift-Carry:
* 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
* Push-Pull:
* Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
* Repetitive Coupling:
* Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits:
Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:
* Vacation and Sick Time (PTO) as well as Paid Holidays
* Health & Dental Insurance
* Vision Insurance
* 401(k) Plan
* Basic Life Insurance Plan
* Voluntary Life Insurance Plan
* Flexible Spending and Health Savings Account
* Dependent Care Account
* Industry-leading Training and Development
Loomis is an Equal Opportunity Employer and Drug-Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other details
* Job Family Hourly
* Job Function Cash Management Service Teller
* Pay Type Hourly
* Hiring Rate $18.75
Apply Now
* Loomis Armored Rochester, NY, 65 Vantage Point Dr, Rochester, New York, United States of America
Teller Rotating
Teller job in Avon, NY
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees.
After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.
As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Teller Rotating will work in various branch offices in a defined geographical area.
A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions.
This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative.
A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Provide quality customer service and a positive banking experience by handling financial transactions (i.
e.
cashing checks, handling deposits/withdrawals, etc.
) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner Qualifications High School Diploma or GED required Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Prior customer service skills preferred All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: 30 hours per week.
Compensation: Commensurate with experience plus potential for annual merit increase.
In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability.
If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum USD $16.
50/Hr.
Maximum USD $21.
53/Hr.
Citizens Teller
Teller job in Penfield, NY
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
+ Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
+ Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
+ Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
+ Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
+ High School degree or GED
+ Minimum of 6 months experience processing transactions (cash and/or digital payments)
+ Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
+ Strong listening and communication skills
+ Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
+ Ability to problem solve and provide solutions to customer issues
+ Customer-centric to deliver exceptional service
+ Comfortable with using digital technology to support the delivery of business goals
+ Ability to work branch hours, which can include weekends and evenings
+ Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
+ 1 year of experience processing transactions (cash and/or digital payments)
+ Motivates others, like teammates, business partners, and specialists, through collaboration
+ Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
+ Hours per Week: 30
+ Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $19.00- $23.47 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
08/12/2025
Citizens Teller
Teller job in Penfield, NY
Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you'll get
* Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
* Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
* Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
* Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
* High School degree or GED
* Minimum of 6 months experience processing transactions (cash and/or digital payments)
* Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
* Strong listening and communication skills
* Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
* Ability to problem solve and provide solutions to customer issues
* Customer-centric to deliver exceptional service
* Comfortable with using digital technology to support the delivery of business goals
* Ability to work branch hours, which can include weekends and evenings
* Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
* 1 year of experience processing transactions (cash and/or digital payments)
* Motivates others, like teammates, business partners, and specialists, through collaboration
* Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
* Hours per Week: 30
* Work Schedule: Varies with branch needs and may include weekends and evenings
Pay Transparency
The salary range for this position is $19.00- $23.47 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ***************************************
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Awards We've Received
Age-Friendly Institute's Certified Age-Friend Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Human Rights Campaign Corporate Equality Index 100 Award
Disability:IN Best Places to Work for People with Disabilities
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Cash Management Services Teller
Teller job in Rochester, NY
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Position Pays: $18.75 an hour
Job Description:
As a Cash Management Services Teller, you work with your team to ensure the safe and secure preparation of cash, coin, and check deposits for our Loomis customers.
Responsibilities:
Conduct deposit verification and/or change order preparation using specialized counting equipment and procedures
Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers providing accurate count by denomination.
Prepare currency and/or coin change orders by denomination for each customer assigned
Working Conditions:
Work in a large area within a vault with little or no exposure to outside light
A full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period.
Work is performed from a sitting position (on a stool with back support) or standing position (in front of a 3.5 - 4-foot-high counter)
Requirements:
Ability to read, count, add, subtract, write and record numbers
Ability to perform simple computer data entry
Ability to use calculator by touch
Essential Functions/Job Qualifications:
As part of the qualification process for the Cash Management Services Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires the successful completion of testing in the following areas:
Lift:
- 2lbs vertical lift from 36 inches to 52 inches from the floor (15X)
- 25lbs vertical lift from 8 inches to 33 inches from the floor (1X)
- 18lbs vertical lift from 1 inch to 36 inches from the floor (5X)
- 2lbs vertical lift from 7 inches to 62 inches from the floor (17X)
Lift-Carry:
- 30lbs vertical lift from 8 inches to 40 inches from the floor, and horizontally transfer 10ft (1X)
Push-Pull:
- Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (1X)
Repetitive Coupling:
- Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (17X each)
Benefits:
Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry-leading Training and Development
Loomis is an Equal Opportunity Employer and Drug-Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other details
Job Family Hourly
Job Function Cash Management Service Teller
Pay Type Hourly
Hiring Rate $18.75
Teller Rotating
Teller job in Avon, NY
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees.
After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.
As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Teller Rotating will work in various branch offices in a defined geographical area.
A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions.
This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative.
A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Provide quality customer service and a positive banking experience by handling financial transactions (i.
e.
cashing checks, handling deposits/withdrawals, etc.
) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines Ability to understand direction and adhere to established policies and procedures Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner Qualifications High School Diploma or GED required Basic math and computer skills Documentation skills with attention to detail Professional and friendly interpersonal and communication skills Clear thinking and ability to stay focused Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Prior customer service skills preferred All applicants must be 18 years of age or older Travel is required to surrounding branches as needed Other Job Information Hours: 30 hours per week.
Compensation: Commensurate with experience plus potential for annual merit increase.
In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk or sit.
Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
The employee may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability.
If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum USD $16.
50/Hr.
Maximum USD $21.
53/Hr.
Teller
Teller job in Fairport, NY
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
* Proactively work to identify and resolve client servicing issues, escalating as needed
* Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
* Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
* Participate in morning huddles and end of day debriefs
* Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
* Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
* Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
* Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
* High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
* Experience in a client service role (required)
* Experienced in cash handling (required)
* General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
* Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
* Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
* Strong work ethic and high level of integrity
* Excellent Time management skills
Personal Skills
* Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
* Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
* Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
* Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
* Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
* Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
* Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
* Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
* Storytelling: Describes storytelling techniques, concepts, and potential benefits
* Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
* All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
* Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
* Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18 to $22.60 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 07/22/2025
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Teller
Teller job in Webster, NY
Full-time Description
Status: Hourly/Non-exempt
Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs.
General Summary:
It's a beautiful thing when a career and passion come together!
Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Teller!
Our Tellers work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member for our Webster, NY branch.
We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks.
As a Teller at Reliant, you will:
Provide a positive member experience.
Perform routine member transactions in a professional, confidential, and accurate manner.
Assure that Reliant products and services are provided to our members.
Experience exciting career opportunities!
Requirements
Required Knowledge, Skills & Abilities:
Professional and positive attitude, with a desire to help others
Confidence to recommend products and services
Excellent oral and written communication skills
Ability to work in a fast-paced environment independently as well as with a team
Ability to work a flexible schedule, including Saturdays
Required Training and Experience:
Previous cash handling, sales or customer service experience
Physical Requirements:
Use keyboard, monitor, telephone, and other standard office equipment.
Lift and move a minimum of 20 pounds.
Capable of regular, reliable and timely attendance
Candidates considered for hire are subject to credit and other employment reference checks.
Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at *********************.
Salary Description $16.50 - $21
FT Customer Service 7a-3p #1666
Teller job in Piffard, NY
We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shifts (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
Ensure coffee and products are always fresh and accurate by following our REV procedures.
Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
Adhere to all operational standards and guidelines for product preparation.
Prepare all products accurately by following the order monitor.
Communicate showcase and product needs to ensure availability for customers.
Regularly monitor and record temperatures of required products.
Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
Follow all restaurant policies, procedures, and standards.
Practice proper hand washing techniques and adhere to sanitation guidelines.
Complete all sanitation tasks as outlined.
Health & Safety:
Work in compliance with occupational health and safety legislation.
Follow safe work practices and procedures.
Use required personal protective equipment.
Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
Excellent customer service skills with a friendly and welcoming attitude.
Ability to work in a fast-paced environment with a sense of urgency.
Strong communication and interpersonal skills.
Ability to work on a team and with multiple employees.
Attention to detail and ability to accurately process orders.
Willingness to assist with training new employees.
Physical Requirements:
Frequent reaching and manual dexterity.
Continuous standing on tiled surfaces.
Use of headset for order processing at the drive-thru.
Ability to stand for long periods.
Frequent walking and occasional lifting of supplies/products.
Exposure to cold and high heat temperatures.
Other:
Regular and predictable attendance is an essential function of this job.
Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Part-time Teller - Medina Branch
Teller job in Medina, NY
Overview Engages the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
Helps build relationships with client by connecting them with other team members who can help them address their financial needs.
Works under close supervision with limited decision-making authority.
Responsibilities Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch of which the following are illustrative: Accept and process deposit transactions.
Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available.
Sell Cashier's Checks.
Redeem EE Savings Bonds.
Issue approved cash advances on Company accepted credit cards.
Transfer funds between accounts as required.
May accept and process utility payments.
Accept and process all types of loan payments and credit card payments.
Maintain an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel.
Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc.
Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly and efficiently on a daily basis.
Prepare and review reports relating to the function, e.
g.
Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc.
Process night deposit, mail deposit, ATM deposit and courier deposit transactions Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate.
Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary.
Verify and wrap coin and/or currency for vault control purposes.
Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same.
Provide safe deposit box service to customers.
Work Saturdays and evenings as required; open and close the branch as required.
All other duties as assigned.
Qualifications A high school diploma or equivalent preferred.
Cash handling experience in banking, cash office or retail setting.
Six(6) months to one(1) year of experience is preferred.
Excellent customer service skills.
Exemplary organizational, problem-solving and communication skills.
Ability to follow precise directions.
Ability to operate teller equipment and learn banking systems quickly.
Proficient PC skills.
Moderate typing and ability to operate various office machines.
Benefits Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.
For more information, please click here #communitybank Pay Range USD $16.
25 - USD $17.
00 /Hr.
Customer Service Teammate
Teller job in Webster, NY
Job Description
TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we’re committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you’ll be helping our customers care for their cars—in which they’ve invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You’ll also help maintain our car washes and sites to ensure we’re providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures—especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $15.50 – $17.00 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Part Time Associate Banker Rochester (30 Hours)
Teller job in Rochester, NY
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
Teller Retail Banker II
Teller job in Rochester, NY
Teller Retail Banker II-068786Description Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:
Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.
Qualifications Minimum Qualifications/Experience:· 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.· Previous instore banking experience is preferred, but not required.· Must be positive and engaging. Formal Education & Certification:· High School Diploma or equivalent required. Work Status:· Full-time.Supervisory Responsibility:· No.Travel:· Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.Working Conditions:· Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, Including Disability and VeteranJob: Branch BankingPrimary Location: New York-RochesterSchedule: Full-time Work Locations: NY - Rochester WM-8039 2150 Chili Ave Rochester 14624Salary Range: $16.48 to $19.81 per hour Unposting Date: OngoingOrganization: New YorkStrong Culture built on our Core Values: Integrity, Ownership, Service and Community. It's not just talk. We walk the walk, from the CEO to front-line employees.
Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match
Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay), which is used to purchase Woodforest stock each month.
Opportunities for Long-Term Growth
Take advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Medical Coverage from the first day of the month following your date of hire at an affordable cost!
Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
This information highlights our rewards and benefits but is not a complete description of our total rewards program. Woodforest reserves the right to modify, amend, suspend, or terminate any reward or benefit at any time for any reason. If there is a conflict between the information and the actual plan documents or policies, the documents or policies will always govern. The information should in no way be construed as a promise or guarantee of employment.
Universal Banker
Teller job in Rochester, NY
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.
We invite you to view the opportunity below.
The Universal Banker is responsible for a broad range of activities in the branch, including transaction processing, new account sales, customer servicing, and referral generation. Requires cross-training, and the ability to focus on both teller and platform sales tasks.
Under direct supervision of an Assistant Bank Manager, Bank Manager or Market manager, responsible for assisting customers focused on delivering exceptional service and quality with every transaction, while also learning and modeling sales behaviors to progress through banker roadmap and certification. Perform teller transactions, service customer needs, resolve issues and, when appropriate, proactively recommend Associated Bank products to existing customers and prospects. Provide exceptional customer service by accurately processing customer transactions and demonstrate digital alternatives as appropriate. While learning and modeling behaviors through roadmap progression, responsible to complete curriculum, meet performance milestones, and pass Banker certification for promotion eligibility. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.
This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.
This person will also:
Acquire new and deepen existing customer relationships by initiating thorough, quality conversations to identify customer needs and matching those needs with the appropriate Bank product or service. Uncovering sales opportunities requires strong understanding and execution of the Bank's sales objectives, processes, tools and campaigns and must effectively demonstrate and sell all customer channels. Ensure that new accounts are properly processed, and cross-sell opportunities are identified and pursued. Refer customers to other members of the branch team or select business partners including private, Mortgage, Investment Services and Business Banking, as appropriate to meet the customer needs.
Nurture and retain customer relationships by extending a courteous welcome and delivering accurate and timely customer service according to the established guidelines, including cashing checks, accepting deposits and withdrawals, handling loan and credit card payments and dispensing monetary instruments. Look for opportunities to convert service activities into sales activities.
Answer customer questions and resolve related account issues to ensure customer satisfaction, including over the phone and in-person. Perform service-related activities such as on-boarding calls and appropriate follow-up with customers.
Protect the Bank's financial interests by complying with internal and external policies, procedures, and regulations. This includes satisfactorily completing all required training and banker certification.
Review the qualifications listed below:
Education
High School or equivalent combination of education and experience.
Experience
Less than 2 years working in a sales and goals-based environment, with strong customer service focus.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
$17.00 - $24.70 per hour
Part Time Associate Banker Rochester (30 Hours)
Teller job in East Rochester, NY
JobID: 210628955 JobSchedule: Part time JobShift: Variable Base Pay/Salary: East Rochester,NY $20.00-$24.66 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.