Synergy ITS jobs

Duration: 6+ Months Contract Hours : Monday-Friday 6:00am-2:00pm Every other Saturday 6:00am-10:00am Pay Rate: $15.00/hr. on W2 (Without Benefits) Description Represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Will be responsible for PSC front office duties. •Greet customers appropriately. Treat all customers in a courteous manner. •Manage the waiting rooms making sure that everyone is social distancing •Only allowing a certain number of people in a room Preferred skills: - Excellent Communication/Customer Service skills - Able to be a self-starter Additional Information All your information will be kept confidential according to EEO guidelines.

Move Forward with Volt Volt is immediately hiring for a Payroll Analyst in Palm Bay, FL As a Payroll Analyst you will: Responsible for analyzing, processing, and auditing payroll data to ensure accurate compensation and compliance with federal, state, and local regulations. This role requires strong analytical skills, attention to detail, and the ability to work cross-functionally with HR, Finance, and external vendors. This is a 06-month possible extension opportunity. The ideal candidate will have: 1.The Payroll Analyst is responsible for analyzing, processing, and auditing payroll data to ensure accurate compensation and compliance with federal, state, and local regulations. 2. Very strong Excel skills (Pivot Tables, V lookups) 3. Very comfortable working with deadlines 4. This role requires strong analytical skills 5. Auditing tax reporting 6. Experience working in large data sets for large entities Education & Experience Associates/ bachelor's degree or master's degree 06 years of experience. Pay Rate: $25 to $31/hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_************* or call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety of clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. **Responsibilities** **:** + Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution + Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction + Provides case status updates to management and end-users per service level guidelines + Support and maintain effective relationships with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones, and tablets etc. + Support end users in their use of applications such as Microsoft Office, ERP, CRM, VPN, Citrix, and MDM (mobile device management) + Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets). + Communicates with customers at all levels of technical and non-technical skills sets **Skills & Qualifications:** + Associates degree preferred, or technical training + 1-2 years related experience + Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy) to manage and track incidents preferred + Active Directory and Exchange experience preferred **Wage Range** **:** The hourly rate for this position is between **$17.00 - $19.80** per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **: 9/10/2025** **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. **Wage Range** **:** [HOURLY] The hourly rate for this position is between $XX.XX - $XX.XX per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. [SALARY] The annual starting salary for this position is between $ **XX,XXX - $XX,XXX** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. [IF APPLICABLE] **Other Compensation** **:** [IF INCENTIVE COMP] This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. [IF CORPORATE BONUS PLAN] This position is also eligible for an annual bonus, depending on individual performance and Company performance, in accordance with the terms of the Company's plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. [FOR COLORADO AND REMOTE ROLES ONLY] **Expiration Date** **:** This posting is anticipated to remain open until [60 DAYS FROM POSTING DATE]. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

The Sr. Account Support Rep will work closely with the Account teams and customers as a primary daily point of contact for sales support, monitor customer issues, identify potential issues, and ensure issues have an effective and efficient resolution. This position will be responsible for supporting the Sales teams with existing customers in various areas such as lead generation, communicating directly with customers, understanding customer needs and advancing the sales process. The Sr. Account Support Rep will also assist in the achievement of sales quotas for large, complex accounts. The ideal candidate is an individual with strong analytical skills and attention to detail with proven experience developing, building, and delivering quantitative metrics in a business context. **This is an onsite role in Miami FL 33134** **Work hours are Monday - Friday 8am-5pm** **Responsibilities:** + Provide order processing and manage account operations for assigned accounts including but not limited to managing Salesforce queue, requesting SKU creation, handling RMA and CRB requests, responding to basic customer inquiries, and providing open order management while reviewing for accuracy and ensuring all required actions are taken. + Manage assigned accounts and communicate proactively with other internal teams and departments including Sales, Product Management, Finance, Supply Chain, Warehouse, and Returns as needed to ensure a smooth flow of products and services to the customer. + Work closely with AR/Collections in various areas such as aging status for assigned accounts, solving billing and collection issues, performing root cause analysis, identifying special billing requirements, and involving required teams as needed when issues arise that impede the proper flow of orders and billing. + Manage product forecasting requests and inventory management with vendors to minimize aged inventory. + Assist account teams with set up and transition of new customer onboardings including the creation and maintenance of department/branch standard operating procedures and Marketplace Portal set up. + Support deal registration for new product deal with new or existing customers and provide maintenance of bid pricing letters with OEMs for assigned accounts. + Provide quotes directly to customers or account teams for both EUC and AT equipment, identifying upselling opportunities for the items that are being quoted. + Provide pre-sales support to sales team by attending customer meetings, assisting sales team with determining sales opportunities, and providing technical and administrative support including product information, customer reporting, and more complex quote requests. + Report on accounts, follow up on transactions, and communicate activities to the field sales team including quotes, orders, and open issues to ensure customer account status is maintained. + Assist the sales team in discovering service opportunities and in increasing account revenues and gross margins by reviewing accounts and suggesting additional product sales. + Review reports and analyze operations data to identify obstacles and determine process improvement plans. + Provide training, assistance with more complex orders, and quality assurance to lower-level Account Support Reps as needed. + Maintain knowledge of company products, services and new technology available to compete effectively in the market, attending sales and product training as needed. + Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company. **Skills & Qualifications** + Bachelor's Degree or equivalent experience in Business Administration, Purchasing or related field. + 6+ years of related experience in sales operations, business analysis, process improvement, and/or program/project management. + Experience interfacing with senior level executives, customers, and vendors. + In-depth knowledge of company operations, tact, and excellent communication skills. + Proven ability to work and interact in a fast-paced environment and solid level of comfort with muli-tasking. + Excellent analytical, reporting, data manipulation, and business intelligence skills. + Ability to provide leadership and direction to peers in Account Support team as well as other departments. + Proficiency in Excel, PowerPoint, and other Microsoft Office applications. + knowledge of Salesforce.com or similar CRM system. + Advanced knowledge of DIMS, .NET, XCP and other internal tools. + Understanding of Sales for End user computing and Data center products, including promotions, manufacturer programs, distribution. + Experience in product support industry. + Proven experience delivery quantitative metrics in a business context. + Advanced knowledge of Salesforce.com or similar CRM system. **Wage Range:** The annual starting salary for this position is between $48,750-71,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits:** The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date:** This posting is anticipated to remain open until August 16th 2025. **Equal Employment Opportunity** : Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Field Technician to join our team. Our Field Technicians will be assigned to support a designated customer within a specified geographic area. As a Level II Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, manage cabling, and collaborate with other Level II Technicians or Lead Technicians to resolve problems accurately and efficiently. Proficiency in configuring hardware and completing necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. **Responsibilities** + Performing advanced exchange of like for hardware. + Sound understanding of customer support, operations, and processes. + Able to communicate effectively both written and verbally, with the customers and in ServiceNow. + Ability to coordinate and prioritize multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and quality. + Follow-up with end users to provide status updates as per service level guidelines (SLA's). + Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels. **Qualifications** + Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience + Able to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager + Working knowledge of Windows operating systems, networks, and tools is required + Working knowledge of typical banking equipment + Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA + Demonstrated capability to achieve results in a fast-paced, client-driven environment **Wage Range** **:** The hourly rate for this position is between $16.59 - $24.33 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. (******************************************************************************************************************* The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Industry leading Tampa Bay eCommerce company has an immediate opening for a full time Web Designer. Summary of the position: As a Web Designer you will work with the Marketing Department to create new brand channel websites and be responsible for updating existing websites and social media channels. About VOLT : We are a rapidly growing, innovative company with a hardworking yet fun atmosphere. Responsibilities include: · Creating new websites using multiple CMS platforms · Create digital graphics such as banners, icons, buttons, etc . . . · Update/ create social media site skins · Format and post new web content following preset style guidelines. · Create custom style sheets. · Create JavaScript's to improve site functionality. · Ensure site continues to function as intended and work to eliminate broken functionality with speed and efficiency. · Working with Marketing to design email, landing page and website style guidelines. · Must be available outside normal hours to periodically monitor site and address broken site functionality. · Able to work in office 9 am to 5 pm Monday through Friday · Assures conformance to established company quality practices and standards. · Assures compliance with all company policies. · Supports continuous digital improvement initiatives. Experience required: · Demonstrable mastery of: o Photoshop o Illustrator o HTML o CSS · Experience with Volusion shopping cart software a plus. · Demonstrable proficiency with JavaScript · Experience with Premiere and AE not required but a plus. · Must have a fully functional digital portfolio demonstrating relevant proficiencies Benefits: VOLT offers an attractive compensation and a complete benefits package including: · Blue Cross Blue Shield Medical, dental, vision, and prescription coverage · Paid Holidays · Paid TimeOff · Direct Deposit · Annual Bonus · Annual Raise · Great team atmosphere and enjoyable working environment · Rapidly growing fast paced company with opportunity for advancement. VOLT is located in Tampa near Bears Ave and I-275. The company offers a competitive salary and a full range of benefits including paid vacation and annual performance incentives. For consideration please forward a copy of your resume to ************************. Put “Web Designer” in the subject line. Candidates meeting the requirements will be contacted for an interview. Please, no phone calls. Salary USD 40000 - 50000 Per Year Career Level Required Experienced (Non-Manager) Experience Required 2+ to 5 Years Education Required High School or equivalent Job Type Employee Job Status Full Time Contact Information Phone : Fax : Email : ************************

We are looking for an expert-level **Cisco Wireless CCIE Engineer** to design, implement, and optimize advanced enterprise wireless networks. In this critical role, you'll ensure seamless connectivity, high performance, and secure wireless infrastructure across our organization. + Design and deploy enterprise wireless solutions using Cisco technologies. + Conduct wireless site surveys, RF design, and spectrum analysis. + Troubleshoot and resolve complex wireless issues across large-scale environments. + Maintain network documentation, standards, and best practices. + Collaborate with security, infrastructure, and business teams to deliver secure and reliable wireless access. + Mentor and support junior engineers and technical teams. + **Active Cisco CCIE Wireless certification** required. + 7+ years of hands-on wireless network engineering experience. + Deep knowledge of Cisco wireless solutions (e.g., Catalyst 9800 WLC, Meraki, DNA Center). + Strong understanding of RF fundamentals, wireless protocols (802.11a/b/g/n/ac/ax), and wireless security (WPA3, 802.1X). + Experience with wireless tools (e.g., Ekahau, AirMagnet) and performance tuning. + Solid networking foundation in switching, routing, and LAN/WAN. + Familiarity with Wi-Fi 6/6E and advanced RF design. + Experience with Cisco SD-Access, Cisco ISE, and network automation (Python, Ansible). + Excellent problem-solving and communication skills. **Wage Range** **:** The annual starting salary for this position is between $ **170,000 - $247,500** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Other Compensation** **:** This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **: 9/11/2025** **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Duration: 6+ Months Contract Hours : 6:00a.m-3:00p.m Monday-Friday and rotating Saturdays Candidates should have 1-5 years of recent experience (at least). They also need to understand that we do see a high volume of patients and speed and accuracy is important. Candidates should be well acquainted with phlebotomy, we cannot not teach them how to draw blood, that is a requirement for the job. Description The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities of the Patient Service Center accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Work Experience: Minimum of 6 months experience. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must. Additional Information All your information will be kept confidential according to EEO guidelines.

Primary Duties & Tasks The role is for a consultant as a key member of the team supporting ServiceNow Administration and Development for the DCF Modernization Projects. The Consultant will support the Enterprise Administration team to develop and enhance the ServiceNow platform. This candidate needs to be hands-on with the ability to work independently and customize/enhance the ServiceNow solution. Understands technical and functional design requirements for ServiceNow with the key ability to convert business requirements into technical solutions You will perform day-to-day support and maintenance, develop solutions in ServiceNow and coordinate support and development efforts General support, administration, and maintenance of ServiceNow platform and associated applications; including platform upgrades. Work closely with team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams Working closely with team, configure and improve core and custom applications Work directly with end users to resolve support issues within ServiceNow Develop systems integrations and process automation Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow Configuring and managing Discovery and Orchestration Load, manipulate and maintain data between ServiceNow and other systems Integrate various enterprise platforms with ServiceNow Enhance ServiceNow reporting and dashboard capabilities Support troubleshooting of issues in non-Dev instances Provide day to day technical administration that may include working on platform upgrades/functional updates, analyze log files, configure file changes, update installation and configuration documents, perform validation/testing and perform technical issue/problem resolution Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting/Dashboards, Now Mobile, etc. Support implemented and proposed solutions on the ServiceNow platform Load, manipulate, and maintain data between ServiceNow and other systems Participate in deployment of features and any ServiceNow releases Develop according to ServiceNow best practices with focus on system sustainability and performance. Specific Knowledge, Skills and Abilities Bachelors degree in Computer Science, Engineering or related field preferred 5+ years of ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST) Experience with JavaScript, XML, HTML Familiar with OKTA, LDAP, MS Active Directory, ADFS Integration (interfacing) of enterprise software systems Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production Ability to effectively prioritize and execute tasks in a fast paced, high velocity, environment; ability to stay focused on responsibilities, meet deadlines and manage competing priorities under pressure. Education Bachelors or Masters Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. (Required) Preferred: ServiceNow System Administrator / Developer Certification preferred ITIL V3 Foundation Certification preferred

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a **Sr. Engineer** to join our team. The Sr. Engineer will design, develop, and maintain BI/ML/AI solutions that empower data-driven decision-making across the organization. You will work closely with cross-functional teams, translating business needs into technical specifications and building intuitive data models using industry-leading BI tools like Power BI and Qlik. Your contributions will be essential in turning complex data into actionable insights and powering our data-driven decision-making processes. **Responsibilities** **:** + Mastery of SQL is essential for querying, transforming, and optimizing data within Snowflake + Data Warehousing Concepts: Deep understanding of data warehousing principles, architectures (ETL/ELT), and OLAP systems + Cloud Computing: Proficiency with cloud platforms such as AWS, Azure, or Google Cloud (GCP), as Snowflake is a cloud-native data warehouse + Scripting and Programming: Strong skills in Python are highly valued, as well as familiarity with Java or Scala for building data pipelines and integrations + ETL Tools and Data Integration: Experience with ETL tools like Talend, Informatica, Matillion, or dbt for data ingestion, transformation, and migration + Performance Tuning: Ability to optimize queries and manage resources for efficient, scalable data processing + Data Modeling: Experience designing logical and physical data models to support analytics and reporting + Security and Compliance: Knowledge of data security, access control, encryption, and compliance with industry regulations + API Development: Familiarity with integrating Snowflake with other systems via APIs **Skills & Qualifications:** + Bachelor's in Computer Science, Data Science, Machine Learning, or related field (or equivalent experience). + 2-4 years of experience working in machine learning, data science, or related roles. + Proficiency in programming languages such as Python, R, or Java Script + Strong experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn). + Familiarity with deep learning architectures and techniques (e.g., CNNs, RNNs, transformers). + Solid understanding of algorithms, data structures, and model evaluation methods. + Experience working with data manipulation libraries like NumPy, pandas, and data visualization tools (e.g., Matplotlib, Seaborn). + Proficiency in cloud platforms (e.g., AWS, GCP, Azure, Snowflake) and containerization tools (Docker, Kubernetes) is a plus. + Expertise in AI and machine learning to drive innovative solutions and enhance business operations through Agentic AI technologies + Proven experience as a BI Developer or in a similar data-focused role. + Proficiency in BI tools such as Power BI or Qlik. + Experience working with cross-functional teams to capture business requirements and translate them into actionable technical solutions. + Strong analytical and problem-solving skills, with attention to detail. + Excellent communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders. **Preferred Qualifications:** + Experience in deploying machine learning models into production environments. + Experience in Generative AI (open AI, Anthropic, Bedrock, Gemeni, Azure Open AI) + Familiarity with distributed computing frameworks like Spark or Dask. + Knowledge of MLOps practices and model versioning tools (e.g., MLflow, DVC, Kubeflow). + Experience with NLP, computer vision, or time-series forecasting is a plus. **Wage Range** **:** The annual starting salary for this position is between $ **80,809 - $118,519** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. **Expiration Date** **: 8/18/2025** **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Primary Job Duties and Tasks The activities this candidate will be tasked with include, but are not limited to the following: is to provide technical guidance and expertise in supporting the department in developing, architecting, and maintaining Azure Synapse Analytics solution, Azure SQL Database, Master Data Management (MDM), Azure Databricks, spark pool, and monitoring of high-volume of complex data warehouse processes. Specific Knowledge, Skills and Abilities (KSAs) The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: Minimum Required KSAs: 5+ years of experience in advanced database design and administration with Azureb SQL /SQL Server 5+ years of experience in DDL, DML T-SQL skills, advanced stored procedure writing skills, tables, primary keys, foreign keys, constraints, indexes, transactions, process logging, and error handling 3+ years of experience with Data Warehouse solutions like Microsoft Synapse Analytics or Snowflake´ 3+ years of experience with MDM tools/ Architecture. 3+ years of analyzing and interpreting large datasets, including cleaning, transforming, and visualizing data. 3+ years of Experience with implementing MDM consumption patterns like Analytical, Operational, Real-time, and bulk consumption patterns 2+ years of experience in predictive models to drive decision-making and improve business outcomes. Familiarity with system catalog views, Azure Cloud, experience with Microsoft Synapsededicated SQL pools and pipelines Ability to provide excellent customer support, meticulous quality of work and work product General Knowledge, Skills and Abilities The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Communication: Able to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. Education and Certifications Education: Bachelors or Masters Degree in Computer Science, Information Systems, oranother related field. Or equivalent work experience. (Required) Certifications: Microsoft Dynamics 365 Certification (Desired) and MS Dynamics Power Platform Certifications (Desired)

Primary Job Duties and Tasks The activities these candidates will be tasked with include, but are not limited to the following: Analyzing defined business rules and functional requirements Updating system documentation to ensure it reflects the current system version Evaluating enhancement requests and providing estimates Designing, coding, testing, and implementing technical solutions using the Visual Vault SaaS product Creating test plans and test scripts to verify system modifications are error-free and perform as designed Facilitating user acceptance testing Documenting the results testing activities Coordinating with department and Visual Vault staff to deploy software updates Specific Knowledge, Skills and Abilities (KSAs) The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Skilled at working with the Visual Vault SaaS product Experience with establishing and maintaining business process workflows Ability to construct effective test plans and test cases Ability to communicate business information effectively and in writing to users and information technology personnel. Ability to establish and maintain effective working relationships with others Ability to present ideas in business-friendly and user-friendly language Exceptionally self-motivated and directed Superior analytical and problem-solving skill Excellent written and oral communication skills Excellent interpersonal skills Ability to write technical documentation Knowledge of OITS applications, infrastructure, and general business principles, practices, and procedures General Knowledge, Skills and Abilities (KSAs) The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas: Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. Decision Making: Makes sound, well-informed, and objective decisions. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in avariety of situations. Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal. Education and Certifications Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

The Sr. Account Support Rep will work closely with the Account teams and customers as a primary daily point of contact for sales support, monitor customer issues, identify potential issues, and ensure issues have an effective and efficient resolution. This position will be responsible for supporting the Sales teams with existing customers in various areas such as lead generation, communicating directly with customers, understanding customer needs and advancing the sales process. The Sr. Account Support Rep will also assist in the achievement of sales quotas for large, complex accounts. The ideal candidate is an individual with strong analytical skills and attention to detail with proven experience developing, building, and delivering quantitative metrics in a business context. This is an onsite role in Miami FL 33134 Work hours are Monday - Friday 8am-5pm Responsibilities: * Provide order processing and manage account operations for assigned accounts including but not limited to managing Salesforce queue, requesting SKU creation, handling RMA and CRB requests, responding to basic customer inquiries, and providing open order management while reviewing for accuracy and ensuring all required actions are taken. * Manage assigned accounts and communicate proactively with other internal teams and departments including Sales, Product Management, Finance, Supply Chain, Warehouse, and Returns as needed to ensure a smooth flow of products and services to the customer. * Work closely with AR/Collections in various areas such as aging status for assigned accounts, solving billing and collection issues, performing root cause analysis, identifying special billing requirements, and involving required teams as needed when issues arise that impede the proper flow of orders and billing. * Manage product forecasting requests and inventory management with vendors to minimize aged inventory. * Assist account teams with set up and transition of new customer onboardings including the creation and maintenance of department/branch standard operating procedures and Marketplace Portal set up. * Support deal registration for new product deal with new or existing customers and provide maintenance of bid pricing letters with OEMs for assigned accounts. * Provide quotes directly to customers or account teams for both EUC and AT equipment, identifying upselling opportunities for the items that are being quoted. * Provide pre-sales support to sales team by attending customer meetings, assisting sales team with determining sales opportunities, and providing technical and administrative support including product information, customer reporting, and more complex quote requests. * Report on accounts, follow up on transactions, and communicate activities to the field sales team including quotes, orders, and open issues to ensure customer account status is maintained. * Assist the sales team in discovering service opportunities and in increasing account revenues and gross margins by reviewing accounts and suggesting additional product sales. * Review reports and analyze operations data to identify obstacles and determine process improvement plans. * Provide training, assistance with more complex orders, and quality assurance to lower-level Account Support Reps as needed. * Maintain knowledge of company products, services and new technology available to compete effectively in the market, attending sales and product training as needed. * Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company. Skills & Qualifications * Bachelor's Degree or equivalent experience in Business Administration, Purchasing or related field. * 6+ years of related experience in sales operations, business analysis, process improvement, and/or program/project management. * Experience interfacing with senior level executives, customers, and vendors. * In-depth knowledge of company operations, tact, and excellent communication skills. * Proven ability to work and interact in a fast-paced environment and solid level of comfort with muli-tasking. * Excellent analytical, reporting, data manipulation, and business intelligence skills. * Ability to provide leadership and direction to peers in Account Support team as well as other departments. * Proficiency in Excel, PowerPoint, and other Microsoft Office applications. * knowledge of Salesforce.com or similar CRM system. * Advanced knowledge of DIMS, .NET, XCP and other internal tools. * Understanding of Sales for End user computing and Data center products, including promotions, manufacturer programs, distribution. * Experience in product support industry. * Proven experience delivery quantitative metrics in a business context. * Advanced knowledge of Salesforce.com or similar CRM system. Wage Range: The annual starting salary for this position is between $48,750-71,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Other Compensation: This position is also eligible for incentive compensation in accordance with the terms of the applicable Company plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Expiration Date: This posting is anticipated to remain open until August 16th 2025. Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

At CompucomStaffing (*************************************************************************************************************** **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Desktop Support Technician** to join their team **onsite** in Jenson City Beach, FL and provide end-user support. This resource will work the day shift, Monday to Friday, in an on call rotation. This will be a 12 month contract with yearly extensions. **Duties and Responsibilities** **:** Provide operational support for the client organization's desktop and network environment including Microsoft Windows related activities, Microsoft Active Directory, LAN and WAN infrastructure activities, and handheld computing devices. This position is unique in that it is not only highly technical but also requires a high degree of customer focus and contact that ultimately generates high customer satisfaction. This position is responsible for identifying new issues and trends, determining the root cause of the issue, and quickly resolving them. **Skills and Qualifications:** + Minimum 3+ years of proficient desktop and network technical skills dealing with: MS Windows XP client operating system, Active Directory, and Microsoft Office + 4-year college diploma or university degree in Computer Science, Management Information Systems or equivalent experience desired + Certifications in Microsoft, Networking, A+, and / or Cisco desired + Experience with handheld devices such as BlackBerry or iPhone devices + LAN and WAN components experience + Workstation and laptop hardware components experience with Dell, Client, and Lenovo preferred + Capable of utilizing diagnostic tools to troubleshoot computer / network issues + Knowledge of Cisco switches, Cisco wireless access points, UPS, and routing technologies + Expertise in Microsoft Windows troubleshooting and configuration + Hands-on software troubleshooting experience + Outstanding customer service skills + Experience working both independently and in a team-oriented, collaborative environment + Ability to effectively prioritize and execute tasks in a high-pressure environment + Proven analytical and problem-solving abilities **Wage Range:** The hourly rate for this position is between **$18.87- $29.70 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. **CompucomStaffing (***************************************************************************************************************** **,** a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************** **.** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Field Technician to join our team. Our Field Technicians will be assigned to support a designated customer within a specified geographic area. As a Level II Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, manage cabling, and collaborate with other Level II Technicians or Lead Technicians to resolve problems accurately and efficiently. Proficiency in configuring hardware and completing necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. Responsibilities * Performing advanced exchange of like for hardware. * Sound understanding of customer support, operations, and processes. * Able to communicate effectively both written and verbally, with the customers and in ServiceNow. * Ability to coordinate and prioritize multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail and quality. * Follow-up with end users to provide status updates as per service level guidelines (SLA's). * Attention to inventory levels and the ordering process to replenish and maintain vehicle stocking levels. Qualifications * Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experience * Able to communicate effectively both written and verbally, with customers, peers, Team Lead, Service Delivery Manager * Working knowledge of Windows operating systems, networks, and tools is required * Working knowledge of typical banking equipment * Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLA * Demonstrated capability to achieve results in a fast-paced, client-driven environment Wage Range: The hourly rate for this position is between $16.59 - $24.33 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. More detailed information can be found here. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Job Title: Pre-Analytical Assistant I Duration: 3+ Months Contract 13344716 Hours : 12am-8:30am Tuesday-Saturday. Interviews will be held Thursday 9/22 starting at 10:30pm. Top 5 candidates will be interviewed. 13340103 / 13344715 Hours : 1am-9:30am Tuesday-Saturdays . interviews will be held Thursday 9/22 starting at 10:30pm. Top 5 candidates will be interviewed Pay Rate: $15.00/hr. on W2 (without benefits) Description Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department. Position Requirements: º Minimal data entry skills º Good organizational skills º Understanding of specimen types related to test(s) ordered. º Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery. º Understanding of compliance regulations related to test ordering which may change on a daily basis º Flexibility and a willingness to adapt to change and pursuit of continuous improvement º Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities º Willingness to actively contribute to a team based working environment º Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime º Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner º Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting Job Accountabilities 1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality. 2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution. 3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services. 4. Meets quality and production standards within 6 months of completing training. 5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame. 6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences. 7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level. 8. Performs other duties as assigned. Position Requirements/Environment 1. Handles multiple tasks simultaneously and works in a production environment. 2. Communicates effectively with all levels of staff both verbally and written. 3. Maintains composure while working under pressure. 4. Reflects good judgment at all times when determining what action to take in resolving problems. 5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures. 6. Works in a biohazard environment, in compliance with all applicable safety requirements. 7. Keeps work area neat and clean; complies with 5S workplace standards. 8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens. 9. Demonstrates strong interpersonal skills that foster a positive working environment. 10. Demonstrates work assignment flexibility and ability to adapt to change. 11. Must have some flexibility with regard to work schedule. Incumbent should possess the knowledge, skills and experience usually obtained by: 1. High School Diploma or GED. 2. Medical background preferred which includes medical terminology applicable to a clinical laboratory. 3. Previous experience in a production environment preferred. 4. Prefer familiarity with mainframe computer operating system. Regards: Pramod Recruitment Lead Synergy Global Systems, Inc. Phone: ************ Additional Information All your information will be kept confidential according to EEO guidelines.

Duration: 6+ Months Contract Hours : Monday-Friday 6:00am-2:00pm Every other Saturday 6:00am-10:00am Pay Rate: $15.00/hr. on W2 (Without Benefits) Description Represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Will be responsible for PSC front office duties. •Greet customers appropriately. Treat all customers in a courteous manner. •Manage the waiting rooms making sure that everyone is social distancing •Only allowing a certain number of people in a room Preferred skills: - Excellent Communication/Customer Service skills - Able to be a self-starter Additional Information All your information will be kept confidential according to EEO guidelines.

At CompucomStaffing, (*************************************************************************************************************** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Level 2 Desktop Technician** to join their team **onsite** in Jacksonville, FL and provide end-user support. This is a 1-year Contract with possibility of extensions. The working hours will be 6:00AM to 2:30PM on weeks not on call. This role requires a lot of flexibility and includes on call responsibilities, after hours, occasional overtime and some Saturday's. This technician will be on call two weeks and off four weeks. **Duties and Responsibilities:** + Provide desktop support for onsite users to include executive level support + Resolve hardware, software, network, and peripheral issues + Troubleshooting Windows 10 OS, Office 365, MS Authentication, MS Intune, and mobile issues + Perform setup and installation of equipment + Perform imaging of computers **Skills and Qualifications** **:** + Minimum 2 to 5+ years of related desktop experience, both deskside and remote + Windows 10 OS experience required + Active Directory experience, managing users and computers + Excellent customer service and interpersonal skills + Experience working with a ticketing system (ServiceNow / Remedy / ConnectWise) + Microsoft Intune experience desired + Proficiency in GPO - Group Policy Objects + Must have a valid driver's license and clean MVR and own transportation + Must have the ability to travel to other locations as needed **Wage Range:** The hourly rate for this position is between **$21.60 - $31.25 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (*************************************************************************************************************** , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ******************* (http://*****************%20)** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Level I Desktop Technician to join our team. Our Desktop Support Technicians Level 1 are responsible for providing onsite support to internal or external customers in resolving basic, first-level support technology issues. They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers. They also may resolve first-level support to servers, and/or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks. As the first point of contact for technical support and service requests, they may provide assistance via phone or email as well. Responsibilities: * Diagnoses mechanical, hardware, software and systems failures, using established procedures * Performs service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking * Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) * Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues * Communicates with customers at all levels of technical and non-technical skill sets * Follow-up with end users to provide status updates as per service level guidelines (SLA's) * Elevates complex and/or high priority problems they cannot solve to the appropriate support groups for resolution (L2 Tech, Manager, etc.) * Follow all standard operating procedures (SOP) through the effective use of knowledge management * Works collaboratively with people across the organization Skills and Qualifications: * Associates degree preferred or equivalent experience in Computer Science or Information Technology from an accredited school * Knowledge of assigned area required * Desktop and/or Infrastructure support Experience * Account Specific Training or Certification * Technical writing competency * Coding/programming competency * Cloud & SaaS services competency * Sound understanding of customer support, operations, and processes * Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers * Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality * Demonstrated capability to achieve results in a fast-paced, client driven environment * Strong desire and enthusiasm to serve customers * Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required * Working knowledge of the Microsoft Office application suite including MS Outlook Wage Range: The hourly rate for this position is between $20.00 - $27.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This posting is anticipated to remain open until 9/16/2025. Equal Employment Opportunity: Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.