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  • Insurance Billing/Collections Assistant III (Remote) - Anesthesiology

    Washington University In St. Louis 4.2company rating

    Remote residential collections job

    Scheduled Hours40Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and/or collection agencies as well as other related duties to expedite payments from various payers for physician services.Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: Associate degree Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone CommunicationsGradeC08-HSalary Range$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
    $20.6-30.8 hourly 3h ago
  • Part Time Refuse Collector Ashburn VA Truck Required

    Community Concierge Services

    Residential Collections job in Ashburn, VA

    Benefits: Paid Training Flexible schedule Opportunity for advancement About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 500 employees services more than 140,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability. We are currently seeking dependable, detail-oriented individuals to join our team as a porter in the Ashburn, VA area. This role is ideal for someone who takes pride in their work, enjoys working independently, and is looking to earn supplemental income with a flexible evening schedule. Position Overview: As a Porter, you will be responsible for collecting bagged household waste and recyclables directly from residents' doorsteps and transporting them to the community's onsite compactor or dumpster. This position involves walking up and down stairs, handling waste in a safe and sanitary manner, and ensuring the compactor area is left clean and orderly at the end of each shift. Key Responsibilities: Arrive on time at your assigned apartment community, typically at 6 - 7PM depending on the day of service. Collect trash and recyclables from each resident's doorstep throughout the community, including upper-level units (stairs required). Use a leak-proof tote to transport waste to your pickup truck and then to the designated compactor or disposal site. Maintain cleanliness and safety standards at the compactor/dumpster area before completing the shift. Provide professional and courteous service to residents when encountered. Submit nightly service documentation, including records of any resident violations, audit results, and time-stamped photos taken at both arrival and departure. Schedule & Hours: Shifts average 1.5 to 2 hours per night, depending on your pace and community size. Typically 10-15 hours per week, with the potential for additional days based on availability and performance. Sunday-Thursday (No Fridays or Saturdays) Compensation: Monday-Thurday - $55 per shift Sundays - $80 per shift Average of $300 weekly This is a W2 position that is paid via direct deposit on the 5th and 20th of the month. Requirements: To be considered for this position, applicants must meet the following minimum qualifications: Reliable Transportation: An open-bed pickup truck (no enclosed vehicles or SUVs). Technology: A smartphone with an active data plan (for communication and task verification). Physical Fitness: Ability to lift and carry up to 50 pounds, climb stairs, and work in varying weather conditions without assistance. Compensation: $55.00 - $80.00 per day About Us Mission Statement: To provide exceptional valet trash and maintenance services to the multifamily industry, that both exceeds our clients' expectations and improves the quality of life in the communities we serve.
    $55-80 daily 60d+ ago
  • CI Requirements/Collection/Production Officer

    Parsons Commercial Technology Group Inc.

    Residential Collections job in Springfield, VA

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented CI Requirements/Collection/Production Officer to join our team! Overall Assignment Description: * Provide CI program management support to the Chief, CI Operations. * Provide operational and production direction and guidance to SIC divisions. Duties may include (per FTE unless otherwise specified): * Provide CI input and CI technical expertise, support and maintenance to approximately 12 internal databases. Training in how to use and maintain any of these internal databases will be provided after award, should the contractor not be familiar with them. * Perform CI collection and production responsibilities. * Publish approximately 100 Intelligence Information Reports (IIRs) per year (collective requirement for all FTE under Position 3) * Use IT systems to task & track office level requirements. * Issue office wide taskings. * Maintain office file plan. * Maintain softcopy office library. * Coordinate and collaborate across all levels of the management chain. * Conduct external customer coordination and collaboration. * Maintain office training master schedule. * Maintain oversight of approximately 16 office SOPs. Skills and Experience: Required: * Level IV CI Officers shall have a minimum of 10 years of CI experience. * Foundational defensive CI experience (for example, conducting investigations, inquiries, collections, operations, analysis, briefings, debriefings, training and awareness). * Must be a credentialed graduate of an accredited federal or DoD CI training academy. * Possess a Bachelor's degree in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, or Mathematics, or related field. Desired: * Possess a Master's degree or greater in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, or Mathematics, or related field. Security Clearance Requirement: An active Top Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $45k-79k yearly est. 28d ago
  • Collection Management Officer (CMO) (TS/SCI with Polygraph REQUIRED)

    GDIT

    Residential Collections job in Chantilly, VA

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Intelligence Operations Support Job Qualifications: Skills: Communication, Evaluating Information, Formal Report Writing, Problem Analysis Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Ensure the safety and security of our nation as an CMO at GDIT. You'll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your best every day. At GDIT, people are our differentiator. The CMO to play a critical role in analyzing information and making solid, reliable recommendations. A successful candidate will be motivated and analytical with a passion for working with complex data and developing innovative solutions. You will be responsible for identifying and prioritizing information, creating reports and documents, and providing feedback and guidance to support decision-making. HOW YOU WILL MAKE AN IMPACT Evaluate information for completeness and appropriateness and route it to the correct reports and individuals Develop and maintain close relationships with project stakeholders and establish communication channels Review data, information, and documentation and report on key ideas and themes of interest Coordinate electronic communication and ensure information is passed along communication channels to all stakeholders Learn new tools and leverage these to maximize project efforts and provide feedback on tool performance Brief to audiences of varying technical understanding and seniority REQUIRED QUALIFICATIONS Demonstrated experience authoring and coordinating customer reports and cables. Ability to evaluate information based on quality, sensitivity, relevance and validity. Ability to interface and coordinate with customer stakeholders and partner agencies. Strong writing and communication skills. Demonstrated experience using customer tools to identify information of interest; experience drafting and disseminating customer reports on information of interest. Demonstrated experience in CCI/FINO, or as an exploiter. Writing and coordinating customer communications documentation Experience evaluating information for relevance, validity, and quality Familiarity with customer tools and technologies Experience in risk management Other skills may be requested upon application to position Security Clearance Level: TS/SCI with Polygraph Location: On Customer Site Bachelors Degree or equivalent experience DESIRED QUALIFICATIONS Specific tool experience, available upon application Examples of technical projects completed with minimal direction Working knowledge of telecommunications concepts Experience working with different file structures Experience providing requirements and/or feedback Prior customer experience GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $112,200 - $151,800. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Chantilly Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $45k-78k yearly est. 4d ago
  • Collection Management Officer (2022-0049)

    Acclaim Technical Services

    Residential Collections job in McLean, VA

    Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring a Collection Management Officer to join our team working in McLean, VA. As a member of the program team, you will help drive collection from a strategic and programmatic basis and establish best practices for disseminating information from internal collections. In this role you will be engaged in the full-life cycle of collection operations. RESPONSIBILITIES Perform full range of case management and desk responsibilities Evaluate intelligence for completeness, validity, relevance, quality, and sensitivity Identify targets of operational interest, write requirements and guide collection and dissemination of information Support the identification of targets of interest and provide tailored collection guidance Support operational activities related to the assigned portfolio Respond to/initialize communications to other offices; provide guidance; perform reviews, talking points, requirements, MOCs and MOFAs, prepare spot reports, admin plans and related documentation Develop positive rapport with key consumers and stakeholders REQUIRED EDUCATION & EXPERIENCE Must possess an active TS/SCI clearance with polygraph Minimum 3 years of experience related to the job description and demonstrated understanding of this role in the collection cycle Minimum Bachelor's Degree or higher in accounting, business, economics, or finance or demonstrated a strong understanding of global finance Familiarity with the customer's messaging system Ability to analyze data and research results Ability to work independently or as part of a team Excellent interpersonal skills Strong writing and communication skills and a willingness to help educate new officers Excellent organizational skills to address complex issues Equal Employment Opportunity / Affirmative Action ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.
    $45k-79k yearly est. 60d+ ago
  • Collection Management Officer

    Amentum

    Residential Collections job in Washington, DC

    Amentum is seeking a Collection Management Officer to support our U.S. Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in Washington, D.C. With options of other locations such as West Virginia, Pennsylvania, and Newport News, VA. Responsibilities Serves as Collection Management Officer (CMO) to manage the collection, evaluation, classification, and dissemination of foreign intelligence (FI) and counterintelligence (CI) collected from overt HUMINT sources and by other means. Specific duties and functions include, but are not limited to, the following: * Managing and conducting intelligence debriefings of overt HUMINT sources. * Reviewing, coordinating, and approving the dissemination of raw intelligence. * Providing guidance to collectors on intelligence collection and report writing tradecraft. * Establishing intelligence collection and reporting priorities. * Developing and writing authoritative intelligence collection and reporting policies, procedures, and guidance. * Developing and managing intelligence reporting use metrics. * Responding to requests for information. * Knowledge and understanding of foreign intelligence service modus operandi. Requirements * Must possess a current Department of Energy Q security clearance and Sensitive Compartmented Information (SCI) * Bachelor's Degree from an accredited university or college preferably in a field related to geopolitical/ national security studies, or science or engineering. A Master's Degree in similar fields is highly desirable. * Minimum of seven (7) years of experience in human intelligence (HUMINT) collection and/or collection management of high-impact counterintelligence (CI) and foreign intelligence (FI) reporting. * Must demonstrate evidence of excellent, strategic-level intelligence report writing skills. * Must be able to deal effectively with individuals at all levels often under the pressure of fast breaking, ambiguous situations. * Must have strong leadership traits and well developed time management and multitasking abilities. * Prior collection management experience on intelligence issues central to the Department's mission such as advanced science and technology, commercial or military nuclear technology, weapons of mass destruction nonproliferation/counterproliferation, energy and energy security, and cyber security. * Area or country specialization and HUMINT tradecraft training is preferred. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $48k-84k yearly est. 12d ago
  • HUMINT Collection Management Officer

    Orbis Operations 4.6company rating

    Residential Collections job in McLean, VA

    HUMINT Collection Management Officer Orbis Operations is a leading Irregular Warfare training and consulting firm supporting the US Department of Defense and Intelligence Community as well as commercial clients. Orbis is currently seeking a full-time Collection Management Officer (CMO) to support a customer's operational requirements in the DC area. The position requires an active Top Secret and Sensitive Compartmented Information with a polygraph examination. Successful candidate will work well in team environments and will be capable of operating independently with minimal supervision. Candidate will interact with customer personnel at all levels within the customer organization. The position requires prior experience as a CMO and experience supporting HUMINT operations. JOB DESCRIPTION: The primary functions of a CMO is to actively manage the two-way dialogue between the intelligence organization and intelligence consumers, establish and identify intelligence collection requirements, and evaluate intelligence to ensure collection is providing US foreign policy and national security decision-makers with timely, accurate, clear, and concise reporting. CMOs also provide detailed knowledge of cases and demonstrate objective analysis to specific operations that result in assessments and recommendations for collection requirements and operational testing methodology. CMOs will utilize client-specific databases to conduct multiple layers of research and write summaries, reports, official correspondence, and guidance. Daily activities include: Guide intelligence collection and dissemination by serving as the bridge between the client and intelligence community Draft questions and areas for follow-up and work with the client to draft reports that convey the information accurately and clearly Provide operational guidance for ongoing cases, ensuring any CI issues are identified to protect the client's personnel and facilities Establish and identify intelligence collection requirements, validate sources and evaluate intelligence production Provide briefings on cases to senior officials and identifying potential issues REQUIRED EDUCATION/SKILLS: TS/SCI with Polygraph required 3 years of experience as a Collection Management Officer Prior experience supporting HUMINT operations Bachelor's degree is required PREFERRED QUALIFICATIONS: CMO Certification is a plus Ability to plan and organize tasks independently Exercise sound operational judgment Strong written and oral communication, organization, and interpersonal skills Ability to pose creative solutions to operational challenges Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
    $42k-60k yearly est. 60d+ ago
  • Self-Pay Collections Specialist I #Full Time #Remote

    61St. Street Service Corp

    Remote residential collections job

    Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area. Note: There may be occasional requirements to visit the office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Self-Pay Collections Specialist I is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. Representative must exhibit professional and courteous behavior at all times during communications. Job Responsibilities: Expeditiously handle large volume of calls. Attempt to collect full payment from patient or guarantor. payments collected over the phone to each date of service. Establish payment arrangements and document terms in billing system. Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management. Obtains insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate. Perform other job duties as assigned. Job Requirements: High school graduate or GED certificate is required. A minimum of 6 months experience in a physician billing or third-party payer environment. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred. Knowledge of medical terminology is preferred. Previous call center/claims experience is preferred. Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $22.39 - $28.29 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
    $22.4-28.3 hourly 60d+ ago
  • Human Frontier Collective Specialist - GenAI

    Scale Ai Inc. 4.1company rating

    Remote residential collections job

    PLEASE NOTE: This is a fully remote, part-time opportunity open to U.S.-based applicants only. About the Program The Human Frontier Collective (HFC) at Scale AI brings together PhDs, postdocs, and advanced researchers who are leaders in their fields. As an HFC Specialist, you'll directly apply your domain expertise to frontier AI research, closely collaborating with Scale researchers. You'll have exclusive access to cutting-edge generative AI models, playing an integral role in testing, critiquing, and shaping the future directions of AI research. What You'll Do Develop and Critique Complex Problem Sets: Create challenging, domain-specific problems to rigorously test AI models, and provide expert evaluations to refine model performance. Collaborative Research Sessions: Regularly meet with Scale researchers and interdisciplinary experts to discuss insights, model behaviors, and potential research directions. Shape AI Research Directions: Work directly with Scale's research team, helping to identify model limitations, analyze performance, and define future directions for AI capabilities. Experimental and Interdisciplinary AI Projects: Engage in hands-on projects and interdisciplinary evaluations of AI models, uncovering insights across multiple domains to enhance model understanding and performance. Publications and Thought Leadership: Contribute to and co-author research publications, technical reports, or public content such as webinars or panels, further highlighting your expertise. Networking and Mentorship: Build professional connections through mentorship programs and exclusive events, connecting with leading AI researchers and industry professionals. Who Should Apply Educational Background: Currently pursuing or holding a PhD or postdoctoral position in computer science, mathematics, engineering, cognitive sciences, or related STEM fields. Technical Expertise: Demonstrated research experience, analytical thinking, proficiency in problem formulation, and an interest in interdisciplinary AI applications. Professional Mindset: Self-driven, intellectually curious, and excited to collaborate within an elite community of fellow researchers and AI professionals. Why Join the HFC? Direct Influence: Your contributions directly impact the trajectory of advanced AI capabilities and research. Networking and Growth: Engage with an elite, interdisciplinary community, receive mentorship, and expand your professional network. Recognition and Compensation: Earn highly competitive compensation ($100/hour) and additional performance-based rewards, acknowledging your valuable contributions. Career Pathways: Outstanding specialists will have opportunities for continued collaboration, extended engagements, or future opportunities at Scale AI. How to Apply Submit your resume and relevant research highlights or publications. Selected candidates will undergo a screening process focusing on research depth and interdisciplinary aptitude. Shape the Future of Generative AI Join the Human Frontier Collective and play a critical role in advancing the frontiers of AI research. Engage in intellectually stimulating collaborations, impactful research, and innovative interdisciplinary initiatives at Scale AI. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $38k-49k yearly est. 34d ago
  • Recipient Account Collections Specialist

    Cochlear

    Remote residential collections job

    Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Patient Collections Specialist Accepting Applications until July 14, 2025 About the role Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission and join the number one most trustworthy company in the healthcare industry as recognized by Newsweek in its 2024 rankings of the World's Most Trustworthy Companies! If you know Recipient Account Collections, this is a fantastic opportunity to join the Reimbursement & Insurance Services team at the global leader in implantable hearing devices! In this role, you will be working fully remote supporting our Cochlear Americas region. The Patient Account Specialist (Recipient Account Specialist) is responsible for providing exceptional service to all customers (internal/external) by acting with a sense of urgency to perform collection follow-up with patients (referred to as recipients) regarding open accounts receivable and/or delinquent accounts while demonstrating a high degree of knowledge, integrity, and empathy in all aspects of team performance and operations. Primary responsibilities involve interacting with patients to pursue account resolution, explaining, and reviewing account activity with patients, extending payment options, and collecting payments. The Recipient Account Specialist performs comprehensive reviews and follow-up activities that facilitate cash collections. The key purpose of the Recipient Account Specialist is to pursue reimbursement of services rendered and achieve accounts receivable resolution. This team works through open accounts receivables (current and delinquent accounts) by actively taking patient phone calls or using web-based communication options. This position must effectively assist patients with sensitive and confidential issues, while supporting our obligation to collect. Representatives must be able to independently handle multiple tasks, including offline responsibilities in a fast-paced environment. Key Responsibilities Responsible for review and resolution of the outstanding balances on patient accounts assigned. Actively work on all open patient balances from reimbursement or self-pay accounts to pursue payment and ensure accounts have been appropriately deemed patient responsibility. Perform various collection actions including contacting patients by phone and via email, processing patient payments and payment plans, generating and sending out invoices and statements as necessary. Ensure collection conversations are in accordance with Cochlear's policy and procedures and in compliance with all federal and state guidelines. Place and release credit holds on accounts as patient balances/unreturned processors are resolved, and flag accounts for 3rd party collections as needed. Review and recommend write off/adjustments of balances with management approval as appropriate. Initiate/process financial hardship approvals and perform approved adjustments to patient accounts Participate in the Recipient phone queue and SFHC case queue. Update patient demographics as necessary to include personal and insurance information on file. Demonstrate ability to maintain composure when faced with difficult conversations that can be unpleasant. Demonstrate ability to remain compassionate when communicating with patients. And other duties as assigned. Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview: 5+ Years of Patient Medical Billing/Collections Work Experience Working knowledge of the medical collections process and basic A/R principles and 3rd party collections practices Familiarity with Revenue Cycle Management as well as medical terminology, claims processing guidelines, and federal insurance regulations Familiarity with Commercial Health Insurance Plans, Medicare, Medicaid, and full understanding of Explanations of Benefits Proficient in Microsoft Office (Teams, Outlook, Excel, and Word) Ability to work in a fast-paced environment and balance/manage multiple, changing priorities. Follows through on commitments, meets deadlines, takes responsibility for actions, and shows consistence between words and actions. In role related tasks, identifies and communicates opportunities for improvement. Proven ability to work collaboratively and positively in a team environment to build strong, professional relationships. Must possess work rights in the United States to be considered. Total Rewards In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. Pay Range in the United States: $25.00 - $27.50 based upon experience, as well as an annual bonus opportunity of 5% of base salary. Exact compensation may vary based on skills, experience, and location. Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance. Who are we? Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs. For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day. Videos on Cochlear How does Cochlear support employee wellbeing? What makes Cochlear a great place to work? Physical & Mental Demands The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required. The work environment is a remote work environment. This is representative of the environment an individual may encounter while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at *********************** to learn more. Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at ************.
    $25-27.5 hourly 2h ago
  • Mortgage Collections Specialist, Full-Time, Remote (MA, NH, GA only)

    DCU 4.3company rating

    Remote residential collections job

    Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage the asset quality by achieving the lowest possible delinquency and charge-off ratios. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls. Review and document status of accounts and initiate telephone contact on delinquent loans Research accounts on the delinquent loan reports to ensure Credit Union errors are detected promptly and corrected. Prepare correspondence on delinquent accounts including USPS mail, certified or e-mail. Determine reason for delinquency and refer members to BALANCE when necessary Perform skip tracing within established compliance and best practice procedures Establish and monitor payment plans whenever possible Initiate process pertaining to payment plans, repossessions and/or possible foreclosures. Pull Credit Bureau reports when necessary. Review and make recommendations for rewriting of delinquent loans and/or settlements Achieve assigned goals monthly Assist with training new hires within the department Gain a comprehensive knowledge in how to manage the dialer, lines and other related attributes Develop leadership and supervisory skills & be back up for a Team Leader Maintain strict adherence and compliance to all laws, rules, regulations, policies, procedures Make recommendations on ways to improve work processes within Collections Perform other job-related duties as assigned by Managers(s). What You'll Need Education and Experience Requirements: High School graduate or equivalent required. 2-3 years of progressive experience in consumer or mortgage collections. Experience with Secondary Market guidelines (Fannie Mae & Freddie Mac) Must have proven experience in loss mitigation strategies and processes. Excellent telephone and communication skills required. Excellent written and verbal communication skills Strong command of Microsoft Office, particularly with Microsoft Excel Successful completion of all assigned Leadership Skills training programs (internal and/or external) and related courses Additional Eligibility Requirements: Previous experience in a call center and/or financial institution Knowledge of the Fair Debt Collection Act, Fair Credit Reporting Act, and other applicable collection laws Ability to handle multiple priorities. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position.
    $31k-37k yearly est. 22d ago
  • Bilingual Collections Specialist

    Goodleap 4.6company rating

    Remote residential collections job

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential Job Duties & Responsibilities:Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities:1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team PlayerProfessional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $34k-41k yearly est. 36d ago
  • Collections Specialist

    Truenergy Federal Credit Union

    Residential Collections job in Springfield, VA

    TruEnergy Federal Credit Union, a $126+ million dollar Credit Union located in Springfield, Virginia, is looking for an experienced Collector to assist in our Collections Department. This position will assist and work closely with our collections manager and will perform a variety of collections functions. This position requires the chosen applicant to possess strong verbal, written, and interpersonal communication skills and the ability to represent the credit union courteously and professionally. We are looking for a motivated, member-focused professional to join our team as the Collection Specialist. Do you have a desire to help people? Are you proactive and resourceful? If so, we would like to hear from you. Responsibilities: Compliance with state and federal collection regulations including Fair Debt Collection Practices Act (FDCPA) Communicate with members via telephone and written correspondence for delinquent loans/accounts on a daily basis Negotiate payment arrangements Skip tracing Post recovery payments Performs other related duties as assigned by Collection Manager Requirements: - High school diploma or equivalent (GED) required - Minimum one (1) years experience working with consumer loan collections and delinquencies - Minimum one (1) years experience in a financial institution preferred - Strong verbal phone skills, works well without supervision, and a quick learner. - PC proficient including Microsoft Word, Excel, and Power point - Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: CRT, PC, fax, copier, telephone, postage machine, etc. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Parental leave Vision insurance Ability to Relocate: Springfield, VA 22151: Relocate before starting work (Required) Work Location: In person
    $29k-41k yearly est. 60d+ ago
  • Collections Specialist

    Lafayette Federal Credit Union 4.4company rating

    Residential Collections job in Rockville, MD

    IS HYBRID. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success. Do you have excellent verbal and written communication skills? Are you an independent worker? If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team! About us: Our Difference: What makes Lafayette Federal cutting-edge ? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's! Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community. Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry. About the role: We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures Requirements A day in the life of a Collections Specialist will include: Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up. Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets. Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing. Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures. Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately. Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts. Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system. Top benefits or perks: Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including: Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) Fully funded deductible (HMO Plan) 401k employer matching contribution Income protection with life insurance, short and long-term disability Paid time off, holiday leave & birthday leave Educational assistance Commuter benefits program and more! Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications. Location: We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment. The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. *Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer *EOE/AA/DISABILITY/VETERAN Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
    $52.6k-56k yearly 60d+ ago
  • Collections Specialist - Loans (Remote - USA)

    Trophy Point Investment Group, LLC

    Remote residential collections job

    Job DescriptionJob Title: Collections Specialist (Loans) Company: Trophy Point Investment GroupLocation: Remote – USAStatus Type: Full-TimeCompensation: Based on ExperienceWebsite: ****************************** Position Overview:Trophy Point Investment Group is seeking a motivated and detail-oriented Collections Specialist to manage and resolve past-due loan accounts. The ideal candidate will have experience in loan servicing, customer communication, and collections strategies, with the ability to maintain professionalism and compliance at all times. This role plays a critical part in protecting the company’s financial health while supporting positive client relationships. Key Responsibilities: Contact borrowers to resolve past-due accounts and negotiate payment arrangements. Monitor aging reports and maintain detailed logs of collection efforts. Recommend and initiate escalation procedures for delinquent accounts, including legal action or foreclosure support when necessary. Collaborate with internal teams including Special Servicing, Accounting, and Legal to track and resolve collections issues. Prepare written correspondence such as demand letters, payment agreements, and settlement offers. Maintain compliance with all federal and state laws and regulations (FDCPA, FCRA, etc.). Work with third-party servicers and attorneys on escalated or charged-off loans. Report on portfolio performance, delinquency rates, and recovery trends. Provide timely and accurate updates to leadership on high-risk accounts. Qualifications: 2–4 years of experience in loan collections, loan servicing, or financial recovery (real estate/private lending preferred). Strong communication and negotiation skills with a customer-first mindset. Familiarity with collection tools, CRM systems, and loan servicing platforms. Knowledge of FDCPA and other relevant debt collection regulations. High level of attention to detail, time management, and organization. Ability to work independently in a fully remote setting. Bachelor’s degree in Business, Finance, or related field preferred (or equivalent experience). Why Join Trophy Point: Be part of a fast-growing private lending firm with a focus on integrity and impact. Enjoy the flexibility of remote work from anywhere in the U.S. Collaborate with a mission-driven team of professionals dedicated to real estate finance innovation. Contribute to real-world solutions and support borrowers through thoughtful collections strategies. E04JI802mkr9407h2nc
    $30k-39k yearly est. 37d ago
  • Discovery & Collection Specialist - Junior Job#485

    Allen Integrated Solutions

    Residential Collections job in Washington, DC

    Job Description Discovery & Collection Specialist - Junior (1-3 Years experience) TS/SCI REQUIRED Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts. Minimum Education/Work Experience: Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS) Knowledge of GEOINT tasking and collection processes and protocols Knowledge of national, commercial, and airborne GEOINT sensors and capabilities Knowledge of multi INT sources and capabilities Ability to work independently or as part of a team to develop GEOINT collection strategies Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration HS diploma or GED GIMS Certification Desired Skills/Qualifications: Experience as an adjudicator within GIMS Experience as an imagery or geospatial analyst Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS) Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development Ability to facilitate interagency collaboration BA or BS degree preferred; MA or MS degree a plus
    $38k-54k yearly est. 55d ago
  • Resident Collection Specialist (Parklands)

    Winncompanies 4.0company rating

    Residential Collections job in Washington, DC

    WinnCompanies is looking for a Resident Collection Specialist to join our team at Parklands, a 458-unit affordable housing community located in Washington, D.C. In this role, you will perform a variety of tasks that encompass all areas of resident rent collections, which includes contacting residents, computations, verifications, maintenance of records, and collaborating with local rental assistance organizations. Please note that the selected candidate must comprehend the recertification process, rent calculations, and have the ability to understand resident ledgers. Additionally, the pay range for this position is $21.63 to $24.03 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Responsibilities Set up residents for EFT. Contact residents by phone, email, and in person. Meet with residents individually with past due balances to determine available resources. Set up resident payment plans Identify and facilitate third party organizations to assist with rental assistance. Attend Magistrate Hearings when applicable Complete weekly reporting and revenue requested/received. Requirements High school diploma or GED equivalent. 1-3 years of relevant work experience. Advanced understanding of the recertification process, rent calculations, and rent ledgers. Ability to complete repetitive tasks with a high level of detail. Outstanding verbal and written communication skills. Experience with computer systems, including web-based applications and Microsoft Office. Good organizational and administrative skills. $21.63 - $24.03 an hour Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com Why WinnCompanies? A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development. A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day. If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Current Winn employees should apply through this internal link.
    $21.6-24 hourly 29d ago
  • Collections Specialist

    Shamrock Trading Corporation 4.0company rating

    Remote residential collections job

    Description Company Overview Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation. Our services have helped companies throughout North America take control of their shipping and improve their supply chains. Shamrock is headquartered in Overland Park, Kansas and has nine regional offices - Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Shamrock has been recognized among the “Best Places to Work” in both Kansas City and Chicago and was most recently recognized as one of America's “Most Loves Workplaces” by Newsweek. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park! Responsibilities Shamrock Trading Corporation and Ryan Transportation are looking for a Collections Specialist to join the team. Responsibilities include but are not limited to: Research open receivables on low volume accounts Work directly with customers via phone and email to resolve invoice/credit issues Work internally with Account Managers to resolve customer issues and concerns Answer incoming accounting phone calls Respond to general customer inquiries and requests. Generate account statements Manage and maintain numerous payment service portals Keeping accurate records and reporting on collection activity Qualifications One to two years of experience in an administrative, billing or collections environment Proficient in Microsoft Office Products High energy and ability to multi-task Ability to work in a high volume, fast-paced environment. Ability to effectively prioritize tasks and to manage time effectively Requires ability to effectively interact and communicate with all levels of employees, managers, and customers Benefits Package At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families: Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period Financial: Generous company 401(k) contributions and employee stock ownership after one year Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center #LI-DT1 #LI-Onsite #ryantransportation
    $28k-35k yearly est. 12d ago
  • Intelligence Collection Specialist

    Abs Group of Companies 3.7company rating

    Residential Collections job in Washington, DC

    At ABS Group, risk analysis is our foundation. ABS Group is a global professional services company with 100+ offices in 30+ countries. Our Global Government division, headquartered in Washington, DC, deploys cutting-edge technical expertise for federal agencies such as the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), the United States Coast Guard (USCG), and the Department of Transportation (DoT). At ABS Group, you can help transform the way agencies quantify, analyze, and ultimately manage risk. ABS Group is currently searching for enthusiastic, highly motivated leaders with strong organizational skills to join our Department of Homeland Security (DHS) National Risk Management Center's (NRMC) Supply Chain Risk Management (SCRM) team in Washington, DC, and support CISA in leading the national effort to protect and enhance the resilience of the nation's physical and cyber infrastructure. ABS Group Intelligence Specialists will apply technical and analytical skillsets to provide supply chain risk assessment products and support the NRMC's ability to anticipate areas of risk to global supply chains linked to the resilience of critical infrastructure through proactive scanning for trends and indicators in the volving strategic risk environment. Intelligence analysts support the creation of robust intelligence information for the National Risk Management Center's Supply Chain Risk Analysis. Intelligence specialists are responsible for requirements development, analysis, coordination, production, and dissemination of intelligence and intelligence products to support the NRMC's ability to anticipate areas of risk to global supply chains and to further analysis. What You Will Do: * Develop collection plans and requirements based on Customer needs. * Work closely with other Task Areas and NRMC staff to define scope and requirements for intelligence products. * Analyze and review collection performance, assess and report on end-to-end collections performance data. * Collect, review, interpret, evaluate, and integrate large volumes of supply chain intelligence data from multiple sources pertaining to extensive, interrelated geographical or functional fields. * Review, edit, write, and publish Intelligence Information Reports (IIR). * Apply proficient use of automated message retrieval system (M3), TAC-S classified information retrieval system, and HOT-R. * Condense and simplify complicated information/documents for digestion into threat analysis and ultimately the comprehensive supply chain risk analysis. What You Will Need: Education and Experience * 2 - 8 Years of experience in intelligence collection, analysis, and supply chain risk management. * High School Diploma/GED: 8 years of experience * Associate degree: 6 years of experience * Bachelor's Degree: 4 years of experience * Master's Degree: 2 years of experience Knowledge, Skills, and Abilities * Intelligence Collection Management Experience * Cable/IIR/FBI Intel writing experience * Work in the adjudication of requirements; specifically, the analyzing and investigation of collection performance data * Experience in the development of evaluation criteria for assessing the validity, accuracy, and reliability of a broad array and high volume of information, for translation into intelligence relevant to supply chain requirements. * Other qualifications (considered "nice to have" but not required) * Multi-INT experience (HUMINT, SIGINT preferred) * Experience using automated message retrieval system (M3), TAC-S classified, information retrieval system, and CRATE/CHROME. * SCRM Intel experience (DIA SCRM TAC etc.) * Ability to act as liaison with analysts (e.g., can they take raw intelligence and help convert it into FINTEL?) * Experience in the collection, review, interpretation, evaluation and integration of large volumes of intelligence data from multiple sources pertaining to extensive, interrelated functional fields. * Background in intelligence collection and/or intelligence collection management. * Open-source research and analysis experience. * Experience producing written intelligence reports and products to include visuals aligned to existing style guides with minimal supervision. * Demonstrate familiarity with supply chain risk management and critical infrastructure. * Ability to work effectively across contract Task Areas and directly with Government staff or Customers. * Ability to apply experience across multiple, complex work assignments that may be broad in nature. * Must be innovative and operate with appreciable latitude in developing methodology and presenting solutions to problems. * Active Top-Secret Clearance * Must be eligible to retain Sensitive Compartmented Information (SCI) eligibility/access. Reporting Relationships: Reports to a manager, director, or executive-level position and does not have any direct reports. Salary Range: $100,000-125,000 Notice: This position requires access to information that is subject to control by the Export Administration Regulations and/or the International Traffic in Arms Regulations. Any offer of employment shall be contingent upon the Company's verification that the candidate is a "U.S. Person" or upon the receipt of all necessary export licenses or authorizations that may be required by U.S. export control laws. "U.S. Persons" are defined as U.S. citizens, U.S. lawful permanent residents (i.e., "green card" holders), or any individual granted protected status under the Immigration and Nationality Act (8 U.S.C. § 1324b(a)(3)), including asylees and refugees. In the event a candidate refuses or cannot otherwise provide the necessary information for the Company to determine whether such licenses may be required, or for the Company to obtain any required licenses, the Company shall maintain the exclusive right to discontinue the application process and/or withdraw any contingent offer that has been made. Notice: This role has been opened for a future need expected within three months of the original posting date of this position. Potential candidates may not receive communication until the open headcount is confirmed.
    $34k-44k yearly est. 60d+ ago
  • Collections Specialist

    Kastle Systems 3.6company rating

    Residential Collections job in Falls Church, VA

    Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle's mission is to be our customers' best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. The role of the Collections and Billing Specialist is to manage the collection and processing of payments owed to Kastle Systems LLC. The role will have responsibility for a list of assigned accounts to which he/she must contact, coordinate payments, follow-up and complete the payment of amounts past due to the company. Some collaboration will be necessary on occasion with other internal contacts in order to maintain and facilitate healthy, longstanding relationships with the client base. Responsibilities * Collect, post and manage client's past due payments * Contacting accounts that have outstanding balances due and coordinate payment * Verify and correct data as needed in order to collect past due amounts * Maintain and manage any account in bankruptcy * Assist Client Services in understanding and communicating with clients requiring a physical visit to reconcile accounts Qualifications * College degree preferred * 1 - 2 years successful B2B & B2C collections or Accounts Receivable experience * Accounting, collections and data entry capabilities * Knowledge of government collections * GSA experience a plus * Ability to function in Accounting Database (Dynamics AX) and perform account analysis * Able to identify and communicate solutions to billing errors and issues * Commitment to excellent customer service, professional demeanor and telephone etiquette * Self-motivated; capable of working independently Equal Opportunity Statement At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer that does not discriminate against any employee or applicant because of race, creed, color, religion, national origin, gender, sexual orientation, gender identity/expression, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
    $28k-37k yearly est. 24d ago

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