Project Manager jobs at Regions Bank

The VP, Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: * Manages a large multi-faceted project/account/campaign or multiple projects at the same time. * Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team. * Organizes new challenges and drive business results. * Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes. * Drives end results of the project as a representative of the business. * Works closely with the Product, Technology, and Operations to define a project scope and objectives for project members. * Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports. * Assesses project risk potentials and discover potential problems before they occur. * Applies a proactive approach in routinely tracking the project participant progress against project goals. * Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. * Identifies and where required amends the approach to the context and constraints of each project. * Constantly improving their own and their teams' skills through lessons-learned reviews at project completion. * Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. * Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed. * Promotes partner involvement through effectively communicating project status upward and to the Client. * Applies lessons learned from recent projects to future projects. * Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. * Proactively follows escalation and change control processes. * Owns all management reports on a given engagement. * Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 6-10 years of project management experience - preferably from a financial services environment * PMP certification strongly preferred, Six Sigma a plus. * Ability to develop project plans, manage individual deadlines and goals. * Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. * Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. * Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. * Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required. * Proficient in MS Office applications, MS Project, and VISIO. * Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Education: * Bachelor's/University degree, Master's degree preferred * ----------------------------------------------------- Job Family Group: Project and Program Management * ----------------------------------------------------- Job Family: Project Management * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Wilmington Delaware United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $114,720.00 - $172,080.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jul 18, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

**Job Purpose:** Global Legal Solutions (GLS) is dedicated to providing Citi's Global Legal function with the operational support necessary to fulfill its mission of delivering innovative solutions and services for Citi's Global Legal Department. GLS is a team of diverse individuals located around the world possessing a variety of legal, financial, technology and operational skills and experience. The group manages strategic law firm relationships; partners with Operations and Technology to develop technology infrastructure needed to manage legal matters and mitigate risk; and provide financial discipline and business intelligence used to manage legal spend. Legal Program Services (LPS), within GLS, support Citi Global Legal function with delivery of complex, critical, large regulatory, strategic re-platforming and risk & control initiatives spanning multiple business lines that have an underpinning Legal component. The team leverage support from product legal & country legal teams to ensure advice and assistance is provided to the appropriate initiatives in a timely manner. The portfolio is divided into 3 sub-portfolios: Regulatory Remediation, Business Mandatory and Process Management & Improvement. A senior project manager is required to support Legal for various regulatory, business mandatory and strategic initiatives. The individual will lead multiple workstreams, analysing processes, collating information from cross business lines, providing options and presenting recommendations to a range of business problems. From a project management perspective, the individual will facilitate plan development, definition of delivery success criteria, track deliverables, oversee junior colleagues, and assist in preparation of material for various governance forums as well as manage key stakeholders in and outside of the Legal Department. This individual will work closely with Legal lawyers, business implementation teams, central project management teams, technology, legal data and external legal counsel to ensure the timely delivery of initiatives. **Key Responsibilities:** The individual will have responsibility for regulatory / business mandatory / strategic initiatives: + Establish and manage multiple projects in Legal Program Services portfolio + Manage and operate multi projects in parallel + Work with colleagues at a senior level across the organization to determine Legal inputs & requirements, advocating new ideas/proposals + Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program. + Ensure alignment to both functional area goals and legal strategy, + Define, manage and operate Legal delivery requirements, planning, RAIDS, governance and coordination of day-to-day activities of running a legal projects and programs, following structured delivery principles for all engagements + Oversee and design the approaches necessary to drive multiple legal workstreams of work to a successful conclusion + Ensure change management principles are applied, and understood by all impacted stakeholders, for all implementations. + Operate as Legal Program Services lead within strategic location which will require fostering strong relationships with GLS business partners and Legal stakeholders. + Develop, track and maintain project plans, including the provision of regular and accurate management reporting and KPIs. + Estimates budget, timescales and resource requirements for the successful completion of each project to agreed scope and constraints. + Manage risk assessments for changes in a controlled manner and communicate changes, enhancements, and modification through appropriate governance & management channels - to project managers, vendor teams, sponsors, Citi's central regulatory coordination team and other impacted stakeholders so that impact of change, issues and solutions are understood + Lead the facilitation, coordination, and arbitration of cross-functional topics within/across programs and with Senior Management. + Strong analytical and strategic problem-solving skills which are used to guide teams to developing holistic and robust E2E solutions that meet organization strategic priorities. + Work with the Legal SMEs and business functions to gather, analyze, document and validate requirements where needed, Create BRDs using recognized Business Analysis techniques (workshops, interviewing, process mapping, process and data analysis, etc.). + Mapping 'as-is' and 'to-be' business states, identifying opportunities for improvement, options for change, modelling different scenarios, analyzing impacts of change, and summarize options & recommendations + Manage technology and vendor teams as required, liaising with internal and external stakeholders to ensure success + Coach matrix team of business analysts/project managers providing direction and guidance to achieve project objectives. + Manage delivery requirements with supporting business analysts, project managers, consultants, contractors and vendor teams as required, liaising with internal and external stakeholders to ensure success of programs. **Knowledge/Experience:** + At least 10 years of project management/business analysis experience + At least 10 years work experience in Banking & Capital Markets (or consultancy) + Significant experience of managing large scale, complex and projects with and without technology deliveries. + Deep experience of financial markets in at least one domain e.g., Loans, Derivatives, Securities + Exposure to any of the following would be beneficial i) client regulatory outreach projects ii) LIBOR remediation iii) benchmarking iv) MIFID2 v) UMR. + Managing vendor staff, consultants as well as non-direct reports (influencing wider stakeholders to deliver to project goals) + Experience of client outreach and/or legal projects highly beneficial + Exposure to Legal and Compliance highly beneficial **Skills:** + Excellent interpersonal skills, applies collaborative approach and capable and confident in developing strong team and stakeholder relationships + Excellent verbal and written communication, presentation skills and the ability to lead and facilitate meetings and workshops with a range of stakeholders. + Strong analytical quantitative and qualitative problem-solving skills, being able to diagnose root cause of issues and define KPI for programs. + Strong time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard. + Excellent data analysis skills, ability to analyze data using Excel including pivot tables, macros and functions. + Excellent Microsoft Project, PowerPoint and Visio skills with ability to create business focused presentations and clear process flows. **Qualifications:** + University Bachelor's degree essential + Any Change / Project Management certification beneficial **Competencies:** + Results-oriented, strong work ethic, dedicated problem solver with a growth mindset and solution focused + Proven ability to prioritize workload and shift activities to meet business needs and department goals + Ability to build effective business relationships + Excellent project management skills ------------------------------------------------------ **Job Family Group:** Legal ------------------------------------------------------ **Job Family:** Legal Professionals ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Tampa Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $130,880.00 - $196,320.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jul 02, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Purpose: Global Legal Solutions (GLS) is dedicated to providing Citi's Global Legal function with the operational support necessary to fulfill its mission of delivering innovative solutions and services for Citi's Global Legal Department. GLS is a team of diverse individuals located around the world possessing a variety of legal, financial, technology and operational skills and experience. The group manages strategic law firm relationships; partners with Operations and Technology to develop technology infrastructure needed to manage legal matters and mitigate risk; and provide financial discipline and business intelligence used to manage legal spend. Legal Program Services (LPS), within GLS, support Citi Global Legal function with delivery of complex, critical, large regulatory, strategic re-platforming and risk & control initiatives spanning multiple business lines that have an underpinning Legal component. The team leverage support from product legal & country legal teams to ensure advice and assistance is provided to the appropriate initiatives in a timely manner. The portfolio is divided into 3 sub-portfolios: Regulatory Remediation, Business Mandatory and Process Management & Improvement. A senior project manager is required to support Legal for various regulatory, business mandatory and strategic initiatives. The individual will lead multiple workstreams, analysing processes, collating information from cross business lines, providing options and presenting recommendations to a range of business problems. From a project management perspective, the individual will facilitate plan development, definition of delivery success criteria, track deliverables, oversee junior colleagues, and assist in preparation of material for various governance forums as well as manage key stakeholders in and outside of the Legal Department. This individual will work closely with Legal lawyers, business implementation teams, central project management teams, technology, legal data and external legal counsel to ensure the timely delivery of initiatives. Key Responsibilities: The individual will have responsibility for regulatory / business mandatory / strategic initiatives: * Establish and manage multiple projects in Legal Program Services portfolio * Manage and operate multi projects in parallel * Work with colleagues at a senior level across the organization to determine Legal inputs & requirements, advocating new ideas/proposals * Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program. * Ensure alignment to both functional area goals and legal strategy, * Define, manage and operate Legal delivery requirements, planning, RAIDS, governance and coordination of day-to-day activities of running a legal projects and programs, following structured delivery principles for all engagements * Oversee and design the approaches necessary to drive multiple legal workstreams of work to a successful conclusion * Ensure change management principles are applied, and understood by all impacted stakeholders, for all implementations. * Operate as Legal Program Services lead within strategic location which will require fostering strong relationships with GLS business partners and Legal stakeholders. * Develop, track and maintain project plans, including the provision of regular and accurate management reporting and KPIs. * Estimates budget, timescales and resource requirements for the successful completion of each project to agreed scope and constraints. * Manage risk assessments for changes in a controlled manner and communicate changes, enhancements, and modification through appropriate governance & management channels - to project managers, vendor teams, sponsors, Citi's central regulatory coordination team and other impacted stakeholders so that impact of change, issues and solutions are understood * Lead the facilitation, coordination, and arbitration of cross-functional topics within/across programs and with Senior Management. * Strong analytical and strategic problem-solving skills which are used to guide teams to developing holistic and robust E2E solutions that meet organization strategic priorities. * Work with the Legal SMEs and business functions to gather, analyze, document and validate requirements where needed, Create BRDs using recognized Business Analysis techniques (workshops, interviewing, process mapping, process and data analysis, etc.). * Mapping 'as-is' and 'to-be' business states, identifying opportunities for improvement, options for change, modelling different scenarios, analyzing impacts of change, and summarize options & recommendations * Manage technology and vendor teams as required, liaising with internal and external stakeholders to ensure success * Coach matrix team of business analysts/project managers providing direction and guidance to achieve project objectives. * Manage delivery requirements with supporting business analysts, project managers, consultants, contractors and vendor teams as required, liaising with internal and external stakeholders to ensure success of programs. Knowledge/Experience: * At least 10 years of project management/business analysis experience * At least 10 years work experience in Banking & Capital Markets (or consultancy) * Significant experience of managing large scale, complex and projects with and without technology deliveries. * Deep experience of financial markets in at least one domain e.g., Loans, Derivatives, Securities * Exposure to any of the following would be beneficial i) client regulatory outreach projects ii) LIBOR remediation iii) benchmarking iv) MIFID2 v) UMR. * Managing vendor staff, consultants as well as non-direct reports (influencing wider stakeholders to deliver to project goals) * Experience of client outreach and/or legal projects highly beneficial * Exposure to Legal and Compliance highly beneficial Skills: * Excellent interpersonal skills, applies collaborative approach and capable and confident in developing strong team and stakeholder relationships * Excellent verbal and written communication, presentation skills and the ability to lead and facilitate meetings and workshops with a range of stakeholders. * Strong analytical quantitative and qualitative problem-solving skills, being able to diagnose root cause of issues and define KPI for programs. * Strong time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard. * Excellent data analysis skills, ability to analyze data using Excel including pivot tables, macros and functions. * Excellent Microsoft Project, PowerPoint and Visio skills with ability to create business focused presentations and clear process flows. Qualifications: * University Bachelor's degree essential * Any Change / Project Management certification beneficial Competencies: * Results-oriented, strong work ethic, dedicated problem solver with a growth mindset and solution focused * Proven ability to prioritize workload and shift activities to meet business needs and department goals * Ability to build effective business relationships * Excellent project management skills * ----------------------------------------------------- Job Family Group: Legal * ----------------------------------------------------- Job Family: Legal Professionals * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Tampa Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $130,880.00 - $196,320.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jul 02, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards. **Key Responsibilities:** + **Project Leadership:** Manage large, multifaceted projects or multiple simultaneous projects, ensuring alignment with strategic objectives and business priorities. + **Manage Execution Risks:** Proactively identify and mitigate potential problems before they escalate. Track and resolve execution risks which do materialize to ensure projects stay on track and meet objectives. + **Goal Ownership:** Take ownership of project goals, fostering a shared sense of purpose and inspiring the project team to achieve outstanding results. + **PMO Methodology:** Apply best-practice PMO methodologies to develop comprehensive project plans that meet stakeholder needs, deliver desired outcomes within budget, and adhere to established timelines. + **Reporting and Communication:** Prepare, maintain, and submit clear, concise, and timely activity/progress reports, as well as accurate time recording/management reports. + **Progress Tracking:** Routinely track project participant progress against project goals, providing proactive support and guidance to ensure timely completion of tasks. + **Adaptive Approach:** Identify and adapt project approaches to align with the specific context and constraints of each initiative. + **Continuous Improvement:** Continuously improve individual and team skills through lessons-learned reviews at project completion. + **Problem Solving:** Recognize emerging issues or potential problems, articulate them clearly, and bring together the appropriate resources to develop effective solutions. + **Stakeholder Engagement:** Promote partner involvement by effectively communicating project status to senior management and clients. + **Lessons Learned:** Apply lessons learned from previous projects to enhance the effectiveness of future initiatives. + **Communication:** Clearly communicate project milestones, status updates, and potential customer escalation issues to all relevant parties. + **Escalation and Change Control:** Proactively follow established escalation and change control processes to manage project risks and issues effectively. + **Management Reporting:** Own and maintain all management reports related to assigned engagements. + **Relationship Building:** Foster positive working relationships across projects, cultivating trust and open communication among all stakeholders. + **Industry Knowledge:** Stay abreast of current industry trends and emerging technologies through professional associations, trade journals, networking, and ongoing training. **Qualifications:** + **Experience:** 6-10 years of progressive project management experience, preferably within a complex, global financial institution. + **Risk Management:** Proven experience in risk management, including working on regulatory initiatives such as consent orders and MRAs. + **Certifications:** PMP certification preferred + **Methodologies:** Knowledge of industry-standard methodologies, including Agile and Waterfall. + **Planning & Execution:** Ability to develop project plans, manage individual deadlines, and achieve project goals effectively. + **Metrics:** Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation. + **Problem Solving:** Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis. + **Scope Management:** Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk, and communicating effectively with stakeholders. + **Client Management:** Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed. + **Technical Proficiency:** Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional. **Education:** + Bachelor's/University degree required; Master's degree preferred. ------------------------------------------------------ **Job Family Group:** Project and Program Management ------------------------------------------------------ **Job Family:** Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Tampa Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $103,920.00 - $155,880.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jul 23, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **What you'll do:** + Manages a large multi-faceted project/account/campaign or multiple projects at the same time. + Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team. + Organizes new challenges and drive business results. + Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes. + Drives end results of the project as a representative of the business. + Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members. + Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports. + Assesses project risk potentials and discover potential problems before they occur. + Applies a proactive approach in routinely tracking the project participant progress against project goals. + Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. + Identifies and where required amends the approach to the context and constraints of each project. + Constantly improving their own and their teams' skills through lessons-learned reviews at project completion. + Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. + Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed. + Promotes partner involvement through effectively communicating project status upward and to the Client. + Applies lessons learned from recent projects to future projects. + Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. + Proactively follows escalation and change control processes. + Owns all management reports on a given engagement. + Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **What we'll need from you:** + Several years of project management experience - preferably from a mortgage or financial services environment + PMP certification strongly preferred, Six Sigma a plus. + Ability to develop project plans, manage individual deadlines and goals. + Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. + Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. + Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. + Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required. + Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional. + Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. **Education:** + Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ **Job Family Group:** Project and Program Management ------------------------------------------------------ **Job Family:** Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $103,920.00 - $155,880.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** May 30, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. What you'll do: * Manages a large multi-faceted project/account/campaign or multiple projects at the same time. * Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team. * Organizes new challenges and drive business results. * Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes. * Drives end results of the project as a representative of the business. * Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members. * Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports. * Assesses project risk potentials and discover potential problems before they occur. * Applies a proactive approach in routinely tracking the project participant progress against project goals. * Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. * Identifies and where required amends the approach to the context and constraints of each project. * Constantly improving their own and their teams' skills through lessons-learned reviews at project completion. * Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. * Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed. * Promotes partner involvement through effectively communicating project status upward and to the Client. * Applies lessons learned from recent projects to future projects. * Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. * Proactively follows escalation and change control processes. * Owns all management reports on a given engagement. * Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you: * Several years of project management experience - preferably from a mortgage or financial services environment * PMP certification strongly preferred, Six Sigma a plus. * Ability to develop project plans, manage individual deadlines and goals. * Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. * Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. * Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. * Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required. * Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional. * Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Education: * Bachelor's/University degree, Master's degree preferred * ----------------------------------------------------- Job Family Group: Project and Program Management * ----------------------------------------------------- Job Family: Project Management * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Jacksonville Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: May 30, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Tampa, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client's expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners. **Responsibilities:** + Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates + Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk + Establishes target outcomes in partnership with stakeholders and leaders + Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule + Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements + Manages program financials and supports resource planning + Ensures adherence with Enterprise Change Management standards **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications + 10+ years Program/project Management Experience + 10+ years Program/project financials management + 10+ years Program/project stakeholder management + Experience with tools like Jira, JIRA Align, Agile View, Confluence, WIKI + Working knowledge, experience and familiarity with Scrum, Kanban, and Agile methodologies. + Proven track record of successfully managing multiple projects at various stages of the project life cycle. + Large scale program management experience with an understanding of Enterprise Change Management Policy and Standards + Excellent communication, interpersonal, and facilitation engagement skills including presenting to LOB senior leaders and financial/legal/compliance/risk partners. + Highly Skilled specific to: Visio, Microsoft Project, Excel, PowerPoint. + Ability to work with others and manage disparate teams globally. + Ability to manage the successful execution of technical solutions whether by a single team or multiple teams. + A proven track record in a similar role + Excellent interpersonal skills; positive attitude; team player; flexible + Must be able to face off to business and technology leaders. + Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity. Desired Qualifications + Fully accountable for engaging the appropriate partners across multiple LOB and Enterprise partner organizations to drive the work and to deliver against expected outcomes and timelines. + Provide thought leadership, customer focus, and end-to-end business process knowledge to deliver transformative results. + Interacting with all levels of the organization to support the development and delivery or the project/program. + Facilitates review of current state analysis, connecting information to other projects/work streams + Translates scope and objectives into projects, tactics, and action plans. + Responsible for the development of documentation, presentation materials, status updates, reporting on project/program accomplishments, escalations, and plans. + Comfortable developing projects/programs from the ground up and proposing execution strategies. + Responsible for monitoring routines & controls to gauge project/program health. + Responsible for ensuring projects are executed in accordance with the Enterprise Change Management Policy and Standards. + Responsible for finances and engaging external teams timely. + Manage Program/Project Scope, Timeline and Budget/Expenses; Obtain and align resources to key program/project roles. + Define and document program/project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. + Develop full-scale program/project plans and associated communication documents. + Effectively communicate program/project expectations to project team members and stakeholders in a timely and clear fashion + Set and continually manage program/project expectations with team members and other stakeholders. + Identify and manage program/project dependencies and critical path. + Plan and schedule program/project timelines and milestones using appropriate tools. + Develop and deliver progress reports, proposals, requirements documentation, and presentations. + Problem Solving & Communications Skills, including significant experience facilitating communication among technologists, technology managers, and non-technology managers. + Work with Product Manager and Product Owners in creation of INITIATIVE based Program/Project objective deliverables in JIRA. **Skills:** + Collaboration + Project Management + Result Orientation + Solution Delivery Process + Stakeholder Management + Analytical Thinking + Business Acumen + Financial Management + Influence + Risk Management + Agile Practices + Architecture + Data Management + Solution Design + Technical Strategy Development **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (************************************************************************************** . View the LA County Fair Chance Ordinance (************************************************************************************************** . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client's expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners. Responsibilities: * Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates * Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk * Establishes target outcomes in partnership with stakeholders and leaders * Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule * Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements * Manages program financials and supports resource planning * Ensures adherence with Enterprise Change Management standards Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications * 10+ years Program/project Management Experience * 10+ years Program/project financials management * 10+ years Program/project stakeholder management * Experience with tools like Jira, JIRA Align, Agile View, Confluence, WIKI * Working knowledge, experience and familiarity with Scrum, Kanban, and Agile methodologies. * Proven track record of successfully managing multiple projects at various stages of the project life cycle. * Large scale program management experience with an understanding of Enterprise Change Management Policy and Standards * Excellent communication, interpersonal, and facilitation engagement skills including presenting to LOB senior leaders and financial/legal/compliance/risk partners. * Highly Skilled specific to: Visio, Microsoft Project, Excel, PowerPoint. * Ability to work with others and manage disparate teams globally. * Ability to manage the successful execution of technical solutions whether by a single team or multiple teams. * A proven track record in a similar role * Excellent interpersonal skills; positive attitude; team player; flexible * Must be able to face off to business and technology leaders. * Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity. * Desired Qualifications * Fully accountable for engaging the appropriate partners across multiple LOB and Enterprise partner organizations to drive the work and to deliver against expected outcomes and timelines. * Provide thought leadership, customer focus, and end-to-end business process knowledge to deliver transformative results. * Interacting with all levels of the organization to support the development and delivery or the project/program. * Facilitates review of current state analysis, connecting information to other projects/work streams * Translates scope and objectives into projects, tactics, and action plans. * Responsible for the development of documentation, presentation materials, status updates, reporting on project/program accomplishments, escalations, and plans. * Comfortable developing projects/programs from the ground up and proposing execution strategies. * Responsible for monitoring routines & controls to gauge project/program health. * Responsible for ensuring projects are executed in accordance with the Enterprise Change Management Policy and Standards. * Responsible for finances and engaging external teams timely. * Manage Program/Project Scope, Timeline and Budget/Expenses; Obtain and align resources to key program/project roles. * Define and document program/project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. * Develop full-scale program/project plans and associated communication documents. * Effectively communicate program/project expectations to project team members and stakeholders in a timely and clear fashion * Set and continually manage program/project expectations with team members and other stakeholders. * Identify and manage program/project dependencies and critical path. * Plan and schedule program/project timelines and milestones using appropriate tools. * Develop and deliver progress reports, proposals, requirements documentation, and presentations. * Problem Solving & Communications Skills, including significant experience facilitating communication among technologists, technology managers, and non-technology managers. * Work with Product Manager and Product Owners in creation of INITIATIVE based Program/Project objective deliverables in JIRA. Skills: * Collaboration * Project Management * Result Orientation * Solution Delivery Process * Stakeholder Management * Analytical Thinking * Business Acumen * Financial Management * Influence * Risk Management * Agile Practices * Architecture * Data Management * Solution Design * Technical Strategy Development Shift: 1st shift (United States of America) Hours Per Week: 40

Leverage your deep technical expertise and leadership to guide Market Expansion projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs related to Market Expansion business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization Significant amount of working experience in financial services technology or similar industry where technology is at the core. Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients Effective communication and presentation skills both to business and technical audience Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Advanced experience in Microsoft office suite (Excel, PowerPoint, Project, Teams) Working knowledge of Jira Preferred qualifications, capabilities, and skills Experience in Treasury Services, Cash Management or Global Transaction Banking would be an advantage Experience in managing projects with complex regulatory requirements Experience in projects that involve launching products into new global markets

Leverage your deep technical expertise and leadership to guide Market Expansion projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs related to Market Expansion business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. **Job responsibilities** + Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions + Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum + Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals + Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness + Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization + Significant amount of working experience in financial services technology or similar industry where technology is at the core. + Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients + Effective communication and presentation skills both to business and technical audience + Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals + Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams + Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services + Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment + Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities + Advanced experience in Microsoft office suite (Excel, PowerPoint, Project, Teams) + Working knowledge of Jira **Preferred qualifications, capabilities, and skills** + Experience in Treasury Services, Cash Management or Global Transaction Banking would be an advantage + Experience in managing projects with complex regulatory requirements + Experience in projects that involve launching products into new global markets JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210640093 JobSchedule: Full time JobShift: : Leverage your deep technical expertise and leadership to guide Market Expansion projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs related to Market Expansion business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities * Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions * Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum * Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals * Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness * Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization * Significant amount of working experience in financial services technology or similar industry where technology is at the core. * Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients * Effective communication and presentation skills both to business and technical audience * Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals * Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams * Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services * Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment * Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities * Advanced experience in Microsoft office suite (Excel, PowerPoint, Project, Teams) * Working knowledge of Jira Preferred qualifications, capabilities, and skills * Experience in Treasury Services, Cash Management or Global Transaction Banking would be an advantage * Experience in managing projects with complex regulatory requirements * Experience in projects that involve launching products into new global markets

We are looking for a strong project management professional to join the Legal Technology Execution team within Global Legal Solutions. This team is responsible for managing applications and use cases to support the broader Citi Legal group. In this team, you will work with various groups within Citi Legal and stakeholders of all levels to gather requirements, coordinate with technology partners to develop innovative solutions, drive and manage testing phases and rollouts. In addition to implementation, the Project Manager will also be responsible for coordinating enhancements and change management in relation to their applications on an ongoing basis, as well as liaising with the vendor on an ongoing basis. The team has a diverse portfolio of applications, some of which are exploring AI offerings. This role will provide the chance to manage multiple projects concurrently in an agile environment, along with coordinating all the processes involved in onboarding and managing applications within Citi's procedures. Responsibilities: * Responsible for legal support activities related to legal operations, litigation/discovery/settlements or negotiation and contract administration * Manages the execution, review, processing and tracking of legal documentation and records, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines * Participates in legal programs and projects to achieve coordinated and efficient process improvements and legal support solutions; liaises with other control/functional businesses in support of initiatives * Interacts with senior leaders, internal and external peers to gather information and works closely with the team's management to determine legal solutions * Continuously stays informed of regulatory changes, new regulations, internal policy changes and developments in the law * Conducts independent research, investigations and analysis, applying institutional knowledge and knowledge of laws, rules and regulations, to support in the identification of legal solutions situations or to formulate an approach or strategy * Applies in-depth understanding of how associated risks differ depending on product and documentation envisaged in relevant jurisdiction(s) and provides advice to the Risk function and business partners accordingly * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. * Help deliver innovative solutions through our portfolio of products that create process optimizations and risk mitigation; liaises with other control/functional businesses in support of initiatives. * Create and maintain project planning documents, including risk logs and communication plans. Coordinating with technology partners to manage sprint planning and timelines with stakeholder expectations. * Coordinate requirements gathering, bringing the appropriate teams together to discuss and refine. * Partner with technology team and stakeholders to define project milestones and timelines, and track and monitor progress. * Work with vendors and procurement teams to manage contracts, renewals and licensing (if applicable) for managed applications. * Manage the application book of work, including change requests, use cases etc in collaboration with technology partners and report on this as required. * Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets. Qualifications: * 6-10 years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services. * Ability to manage complex documentation with organization and detail. * Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management. * Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook. * In-depth knowledge of legal customs and practices. * Knowledge and understanding of the financial services industry. * Ability to effectively plan and monitor tasks and deliverables against a plan, escalating where needed. * The capability to identify and analyze problems, proposing innovative solutions. Education: * Bachelors/University degree, Master's degree preferred * ----------------------------------------------------- Job Family Group: Legal * ----------------------------------------------------- Job Family: Legal Professionals * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Tampa Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $103,920.00 - $155,880.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jul 18, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

JobID: 210632292 JobSchedule: Full time JobShift: : Global Security (GS) protects the firm's employees and assets throughout the world. GS is responsible for developing security standards and procedures; ATM, branch and corporate building security; guard force management; alarm response; crisis management; pre-employment screening; fraud and employee investigations; and corporate aviation. Job responsibilities: * Identification of potential risks and implementation of strategies which will protect or preserve the confidentiality, integrity, and availability of Consumer & Community Bank (CCB) retail resources. * Understand and apply project management efficiencies to enhance operational effectiveness and response to security demands and issues encountered within Real Estate and ATM partnerships. * Analyze current roles/responsibilities within GS North America Physical Security team and build national-level standardizations for handling of security requirements for retail branch locations and remote banking operations. Ensure follow-up coordination, including necessary investigation and risk mitigation, in partnership with line of business management, corporate partners, and law enforcement is addressed. * Develop and maintain relationships and lines of communication with key line of business partners and management within Real Estate and ATM Operations. Attend key management meetings to maintain visibility and open lines of communication. * Research root causes of issues impacting daily performance of GS North America Physical Security team and help define corrections that offer impactful change to daily demands. * Liaison with law enforcement agencies and financial industry leaders to understand evolving strategies in retail banking operations that require a security focus, as needed. Maintain relationships with key contacts. * Work with JPMC Protective Intelligence team and law enforcement to understand potential risks to operations. Required qualifications, capabilities, and skills: * 5 years experience in a security development role * Expertise in proactively assessing and managing security projects and programs. * Ability to apply analytical and critical thinking skills to unstructured problems and situations * Strong interpersonal skills, ability to interact effectively across multiple lines of business Preferred qualifications, capabilities, and skills: * Degree preferred or equivalent years of specific experience * Basic security product knowledge and business process understanding * Be available for after-hours response to emergency incidents * Occasional travel in support of daily department functions and responsibilities

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Merrill Edge Risk and Regulatory Portfolio Management Team is seeking a program manager to help with managing technology planning of risk initiatives (regulatory and audit) for the Preferred Business. The ideal candidate will be a forward-thinking leader with a proven track record of successfully working across multiple products and channels, skilled at managing risk, well versed in platform controls (tactical and technology) for client and associate facing applications and processes. This role requires an individual with a strong combination of strategic thinking, detailed tactical planning, risk management, time management and project management expertise. As a technology planning Program Manager , the ideal candidate will have the opportunity to serve as the primary point of contact and conduit for Preferred Technology Planning and centralized intake process. This leader will have accountability for reviewing Risk/Reg requests with key stakeholders to determine alignment, eligibility assessment and prioritize projects within the entire portfolio. Responsibilities: Acts as Point of Contact for all tech planning and funding of risk initiatives and manages the centralized intake process of all initiatives (including tracking of projects in pipeline, new, in year funding, etc.). Makes highly complex judgements and responsible for reviewing Risk/Reg requests for eligibility assessment and prioritize initiatives using comprehensive understanding of our business, processes, and controls. Full autonomy to identify opportunities, issues and solutions when reviewing projects for funding (including resolving funding, legal/risk/compliance issues. Provides recommendations for senior executives on how best to mitigate regulatory and internally mandated issues through tech planning. Participates in Initiative and Business Strategy and Roadmap development. Performs recurring process management routines (meeting facilitation, status reporting, etc.) with Digital and Strategy Teams. Partners closely with key stakeholders including Digital, Business, Supervision, Controls, Technology, FLU, and LRC teams to prioritize projects for tech funding. Spearhead the development, communication, and implementation of mandated (external - regulatory, internal - audit) technology initiatives planning strategy and process. Develops executive presentations and provides updates to line of business senior leadership team (across the Preferred business). Serve as the primary point of contact for technology-related questions and updates for all project activity. Periodic review of program/project health and communicate project status, risks, and issues to stakeholders providing regular updates and reports. Cultivates a positive team culture and ensures broader collaboration across the enterprise. Proven presentation skills (written and oral): ability to present key messages, recommendations and information in a clear, concise, and insightful way and synthesize information key to relevant points to Senior Executives. Proven executive presence, horizontal and strategic thinker with the ability to influence effectively at all levels within the organization. Demonstrates a good sense of judgment, knows when to escalate and how to manage expectations. Required Qualifications: 6+ Years of Project/Program Management Experience. Excellent project management skills. Working knowledge and experience of Technology planning and Change Management tools - CAST, PPRT. Knowledge of Agile Methodology. Self-starter with ability to work independently as well as leading or participating in a cross-functional team environment. Proven ability to manage competing priorities to meet deadlines. Exceptional communication and presentation skills; verbal and written with high attention to details. Effectively navigate complexity, prioritize tasks, manage capacity, and execute in a fast past environment. Advanced/Expert MS Office skills, especially Excel and PowerPoint. Demonstrates a good sense of judgment, knows when to escalate and how to manage expectations. Considers a diverse set of data points and inputs and is decisive in solutioning. Desired Qualifications: Familiarity and working knowledge with change management tools (PPRT, UCRA, CAST) and tech finance processes, resources, AITs, and dashboards (Tableau, TPAS, PCM, etc.). Advanced Degree preferred (MBA, Masters, etc.). Prior experience in Banking and Brokerage. Working knowledge with Technology and Digital teams. Demonstrated strategic and creative thinking and distinguished communication skills. PMP or Six Sigma Certification. Skills: Program and Project Management Planning Consulting and Collaboration Problem Solving Presentation Skills Prioritization Written and Oral Communications Business Acumen Innovative and Critical Thinking Result Orientation Stakeholder Management Adaptability Performance, Management Decision Making Enterprise Role Description and Responsibilities : This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031) Pay and benefits information Pay range$115,000.00 - $167,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

The Loan IQ Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness, understanding of the User Acceptance Testing (UAT) process and strong Loan IQ functionality knowledge. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: * Responsible for the day-to-day management and execution of LATAM (Latin America) region UAT for Loan IQ. * Testing position to support technology releases as it relates to the business enablement, migration and sustainability of the LATAM region. * Responsible for the day-to-day management of executing to milestones and budget on one or more projects. * Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log. * Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents. * Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones. * Escalate project risks to the Project Director, or Project Sponsor, when appropriate. * Ensure vendor performance is monitored and actions taken if performance warrants. * Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions. * Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services. * Has the ability to operate with a limited level of direct supervision. * Can exercise independence of judgement and autonomy. * Acts as SME to senior stakeholders and /or other team members. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 6-10 years relevant experience * Prior industry experience with Loan IQ application is a must. * Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics; Individual is expected to be subject area expert in one (or more) specific skill sets * Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives * Bilingual (English/Spanish) is preferable, but not required Education: * Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. * ----------------------------------------------------- Job Family Group: Operations - Core * ----------------------------------------------------- Job Family: Operations Project Management * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: Tampa Florida United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $113,840.00 - $170,760.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Please see the requirements listed above. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Jul 01, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing medium to large projects for an operations department or Line of Business. Key responsibilities include determining appropriate processes and procedures, coordinating execution across stakeholders, managing project scope, planning, and organizing, directing the execution of procedure deployments, and working closely with management on project impact and direction. Job expectations include acting as the first point of contact for end-to-end project status, project health, mitigation, and timely escalation to leadership and stakeholders. Responsibilities: Drive development and execution of employee-facing communications and procedures in support of Business Banking initiatives, policies, and programs Responsible for processes and reviews to ensure that all policy and procedure content is validated at 100% accurate on a routine basis Will lead the execution of a “Fast Track” procedure process to support highest priority requests from business controls, risk, operations, and strategy teams Responsible for communicating the vision and thought leadership of the Business Banking organization internally through engaging employee facing content published in Solution Center Oversee the creation, review, and execution of CAST projects supporting procedure deployments Work across teams to ensure accurate, consistent, and compelling narratives Assist leaders in prioritizing multiple communications/initiatives Translate complex ideas and concepts into easy-to-understand content Bring ideas to life that clarify, support, engage and motivate our teams and our partners Required Skills/Experience: Minimum 5 years of successful experience in financial services, particularly in Small Business, Business Banking, Financial Center, and/or Contact Center Experience aggregating, writing, reviewing, and publishing procedure content for use by a large internal audience Manage and maintain procedure content owners Highly proficient in Microsoft Word, Excel, PowerPoint and SharePoint content publication Ability to recognize process gaps and identify and connect competing initiatives Proven success to manage multiple priorities, flexibility/adaptability and work independently Key to success will be an ability to establish strong partner relationships and influence across Small Business and Financial Center leadership and field partners Strong organizational skills and attention to detail Strong interpersonal skills and the ability to interact with associates at all levels across the organization Desired Skills/Experience: Experience in communicating an abstract idea or concept You are a clear communicator and you demonstrate a point of view with an ability to talk about your work Active listener and patient partner-you're someone who can hear and understand feedback easily, and turn it into a well-crafted final product Skills: Attention to Detail Collaboration Risk Management Active Listening Change Management Customer and Client Focus Problem Solving Process Mapping Business Case Review Critical Thinking Planning Presentation Skills Project Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110) Pay and benefits information Pay range$72,400.00 - $109,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

The Equal Employment Opportunity Lead Analyst and Fair Employment Practices Project Manager is responsible for leading the development, implementation, and ongoing evaluation of the organization's Equal Employment Opportunity (EEO) programs. In today's dynamic legal and regulatory landscape, this role ensures full compliance with federal, state, and local affirmative action requirements, particularly for government contractors, while aligning efforts with broader workforce analytics, risk mitigation, and inclusive hiring practices. This is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. This position serves as a strategic partner to HR, Talent Acquisition, Legal, and Compliance teams, supporting the organization's commitment to equitable employment practices and audit readiness. ⸻ Key Responsibilities: + Monitor progress against established goals and benchmarks for protected groups (e.g., veterans, individuals with disabilities). + Ensure accurate and timely submission of regulatory filings (e.g., EEO-1, VETS-4212). + Partner with external consultants or internal auditors for plan development and validation. + Collect, analyze, and report workforce and applicant flow data to identify potential disparities. + Collaborate with People Analytics and HRIS teams to ensure data integrity. + Generate compliance dashboards and executive-level summaries to guide strategy. + Maintain documentation and records to support Office of Federal Contract Compliance Programs (OFCCP) audit preparedness. + Support internal audit processes and respond to federal and state inquiries. + Track legal developments and emerging regulatory risks related to affirmative action and hiring practices. + Support the delivery of training and providing guidance to HR and Talent Acquisition teams on compliant recruiting practices, outreach obligations, and recordkeeping. + Provide strategic input on outreach programs and vendor partnerships aligned with affirmative action goals. + Align AA efforts with internal engagement strategy, while remaining legally sound and non-preferential. + Support corporate governance processes related to inclusive hiring, pay equity, and representation metrics. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: + Bachelor's degree in Human Resources, Business, Legal Studies, or related field + 3-5 years of hands-on experience in Equal Employment Opportunity (EEO) and Affirmative Action Program (AAP) compliance + Working knowledge of federal regulations including: + Executive Order 11246 + Section 503 of the Rehabilitation Act + VEVRAA + Title VII of the Civil Rights Act + OFCCP audit protocols and compliance regulations + Experience preparing and maintaining annual AAPs, including workforce analytics, job groupings, goal setting, and impact ratio analysis + Familiarity with HRIS/ATS systems and tools used for AAP creation (e.g. Biddle or similar) + Strong data analysis skills with proficiency in Excel or other statistical tools (pivot tables, VLOOKUP, regression analysis) Preferred Qualifications: + Experience supporting OFCCP audits, including submissions, desk audits, and on-site interviews + Ability to interpret regulatory updates and translate them into clear, actionable internal policies + Familiarity with contractor compliance requirements, including posting, outreach documentation, and recordkeeping ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** Talent, Development, Learning & Engagement ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jacksonville Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $93,440.00 - $140,160.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jul 18, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement. Responsibilities: Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise Manages projects and direct activities of a team related to special initiatives Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives Builds relationships with business partners across various Lines of Business Manages and defines responsibilities and accountabilities for key program and projects Required Skills: Critical thinking and problem solving skills Detail oriented with strong organizational skills and follow through Strong verbal and written communication skills Adept at data analysis and reporting, especially with large volumes of data Proficient in Microsoft Office suite of products, with strong emphasis on PowerPoint and Excel (macros, pivot tables, look-ups, and filtering) Knowledge of collateral administration and/or imaging processes a plus Knowledge of LIQ, CreditCenter, CTS, EDR a plus Shift: 1st shift (United States of America) Hours Per Week: 40

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** This role supports Prepaid client governance projects, including program re-assessments, fee group oversight, Consumer Financial Protection Bureau (CFPB) uploads, and special projects. Key tasks involve managing the project team to ensure compliance with Prepaid card rules, updating systems with new program reviews, and validating system data. **_Basic Qualifications_** + Bachelor's degree, or equivalent work experience + Three to five years of experience in project management activities **_Preferred Skills & Qualifications_** + Thorough knowledge of assigned business line or functional area + Demonstrated management and leadership skills + Strong organizational and analytical skills + Advanced knowledge of project management + Ability to identify and resolve exceptions and to analyze data + Excellent verbal and written communication skills **_Hybrid/flexible schedule_** The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**