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Program Manager, Detection & Response Operations Rapid7's Managed Detection and Response Service (MDR) is looking for a program manager to sit at the crossroads of our Threat Intelligence, Hunting, and Incident Response Teams. This role requires an individual who has experience driving efficiency and communication between multiple teams, reporting to senior leadership the value/impact of these teams, experience creating new KPIs and metrics, and a background in operationalizing at least one of these three areas. About the Team The Managed Services Program Management Office (PMO) oversees and optimizes the delivery of Rapid7 Managed Services, ensuring alignment with business objectives, driving strategic direction, and fostering continuous improvement. The PMO leads program and project initiatives within and affecting the Managed Services organization, serving as a central hub for collaboration, enablement, and reporting across service teams and Rapid7. This approach enhances coordination, improves transparency, and drives greater effectiveness in service delivery. About the Role The Program Manager will create the first interlock between our Threat Intelligence, Incident Response, and Hunting teams. Staffed with industry-leading talent in their disciplines these three teams create tremendous added value for Managed Detection and Response customers. The Program Manager will create a connective operational system between the teams to promote a culture of “iron sharpening iron.” The Program Manager will also play a critical role in reporting to senior leadership the impact of these three teams. For example, they will present regularly to senior leadership about the roadmap of our threat detection team, the impact of the detections being written, and the efficacy of our detection program. They will also provide similar readouts on the impact of our hunting program and incident response teams. The Program Manager will also assist in other projects and programs inside of managed services, at times away from their core responsibilities as needed by the business. Collaborate on Product and Service Programs and Initiatives: Work closely with Managed Services Product Managers and Service Delivery teams to drive and contribute to the success of key initiatives. Participate in developing and executing strategies that align with business objectives and risk management goals. Coordinate cross-functional efforts to ensure alignment between program goals and broader organizational priorities. Contribute to Program Management Success: Lead and support cross-organizational programs, ensuring they are strategically aligned with the company's goals and objectives. Drive the development and implementation of best practices for program initiation, planning, execution, monitoring, and closure. Proactively address potential risks and roadblocks, applying proven problem-solving skills to deliver successful outcomes. Establish clear project charters, timelines, and milestones, ensuring stakeholders remain informed and engaged throughout. Build Stakeholder Relationships: Partner with product teams, customer success, sales, and operations to align program outcomes with organizational needs. Provide clear and consistent updates to stakeholders on program status, challenges, and successes. Foster effective communication channels to address questions, concerns, and opportunities for collaboration. Act as a trusted advisor, ensuring stakeholder expectations are managed and exceeded. Drive Operational Excellence: Contribute to refining repeatable processes to enhance efficiency, quality, and scalability. Support the development and implementation of frameworks that enable the scaling of Managed Services offerings. Demonstrate adaptability and flexibility to navigate changing priorities and requirements, ensuring continued program success. Proactively seek and incorporate feedback to improve program management practices and outcomes. Own and Report on Your Program: Define an operational model for the teams within your program, optimizing their work so they can do what matters -- help customers, not fight tracking systems. Ensure the work done within your program is tracked, measurable, and reportable to all levels of the organization Create dashboards, reports, and presentations tailored to stakeholders across the organization that show everything from day to day operations, to impact of those efforts Work closely with the leaders of the teams within your program to drive all of the above The skills you'll bring include: 4+ years in Program Management or Operations roles, preferably within a cybersecurity PMO or similar function. Experience defining KPIs & measurements of success for programs Experience defining and creating operational tracking systems (JIRA) Strong communication skills across multiple levels of an organization Experience working with globally dispersed teams Familiarity with SQL and data analytics Familiarity with Detection Engineering, Hunting, and/or Incident Response technology/engineering We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. About Rapid7 Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research-using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 11,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next. #LI -JC1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

We're looking for an Incident Handler who brings urgency to real threats and clarity to false alarms. In this role, you'll work closely with our customers to investigate suspicious activity, acting as a critical bridge between our MDR and Incident Response teams. Whether you're containing an active intrusion or explaining why something is benign, your work delivers more than just protection-it delivers peace of mind. At Rapid7, security isn't just what we deliver-it's how we care. About the Team Before we were known for MDR, we were breaking into systems-on purpose. Our roots in offensive security still shape how we work today: thinking like attackers, hunting threats proactively, and helping customers understand real risk. Our analysts don't wait for alerts-they investigate actively using a fully integrated SIEM and XDR platform that gives them real-time visibility across environments. That means faster investigations, fewer false positives, and quicker response when it counts. When serious threats emerge, there's no delay or handoff. Our SOC and IR teams operate as one-moving quickly from detection to containment. But what truly sets us apart is how we show up. Our response is unlimited-no caps, no caveats-just a team that's always ready. Because to us, security isn't just protection. It's care. And we're here to guide our customers through the tough moments, start to finish. About the Role As an Incident Handler, you'll be the critical link between our MDR and Incident Response teams-leading investigations and ensuring smooth handoffs when deeper expertise is needed. You'll respond to a wide range of threats, from account takeovers and malware to advanced intrusions and zero-days. This is a collaborative, customer-facing role. You'll work directly with customers to triage requests, scope investigations, and guide them through response. You'll also act as a global escalation point for the MDR team, helping move complex cases forward with urgency and clarity. This role is perfect for someone who thrives at the intersection of detection, response, and customer care-balancing technical depth with empathy and communication. We are looking cover the gap between our current US team and APAC team, so the hours for this role will be 12-8 ET, In this role, you will: Investigate and remediate threats across traditional enterprise environments, cloud control planes, SaaS applications, and cloud workloads Communicate investigation findings clearly - both verbally and in writing - along with actionable recommendations to mitigate risk Lead scoping calls to assess the nature, urgency, and scope of on-demand customer investigations Engage directly with customers to share results, provide guidance, and drive progress on complex cases Triage and respond to alerts using Rapid7's SIEM, InsightIDR , and other internal tools Partner with Incident Responders to ensure seamless, coordinated handoffs and a unified customer experience Provide feedback to Threat Intelligence and Detection Engineering teams to support continuous improvement in detection coverage Mentor and support less experienced SOC analysts to improve team capabilities and overall MDR performance The skills you'll bring include: 3+ years of experience in SOC, MDR, or Incident Response roles. 2+ years of Information Technology or cybersecurity role, with Windows expertise strongly preferred. Strong understanding of core operating system concepts in Windows, mac OS/Darwin, and Linux, including common internal tools and directory structures Proficient in analyzing forensic artifacts to perform root cause analysis during investigations Windows expertise strongly preferred; experience with Linux, AWS, Azure, or GCP is a plus Excellent verbal and written communication skills, especially in incident response or threat detection contexts Skilled in engaging directly with customers to understand their security challenges, communicate investigation findings, and guide remediation efforts Able to scope customer-reported issues effectively to determine investigation paths and next steps Comfortable participating in customer and presales calls to explain technical findings and demonstrate value Familiarity with both static and dynamic malware analysis techniques Exposure to offensive security techniques and adversary tradecraft to inform defensive strategy and detection logic Basic scripting skills (e.g., Python, PowerShell, Bash) to automate repetitive tasks and streamline investigations is a plus. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact. Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever's next. Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges. #LI-REMOTE #LI-JM2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization-enterprise, government agencies and SMBs-around the world. For more information, visit ***************** or follow us on Twitter, LinkedIn, Facebook and Instagram. Cloud Solution Specialist and Trainer Position Overview: SonicWall is seeking a Cloud & Endpoint Security Solution Specialist and Trainer to lead technical training initiatives focused on our cloud security and endpoint security solutions. This role requires a cybersecurity expert who is not only skilled in facilitating training but also serves as a technical advisor to the content development team. This individual will ensure that our training programs are technically accurate, engaging, and aligned with SonicWall's strategic objectives. Key Responsibilities: Training Delivery & Facilitation: • Conduct live and virtual training sessions for internal teams, partners, and customers on SonicWall's cloud and endpoint security solutions. • Develop hands-on labs, demonstrations, and real-world scenarios to enhance technical learning. • Adapt training methodologies to various audience levels, from beginner to advanced cybersecurity professionals. Technical Expertise & Content Development Support: • Act as a subject matter expert (SME) in cloud security, endpoint security, and MSS, guiding the instructional design team in developing technical training content. • Provide technical validation for training materials, ensuring alignment with SonicWall product capabilities and industry best practices. • Collaborate with product management and engineering teams to stay updated on product roadmaps, new releases, and feature enhancements. • Contribute to the development of certification programs by defining technical skill requirements and assessment criteria. Partner & Customer Enablement: • Engage with SonicWall partners and customers to assess their training needs and customize content accordingly. • Support enablement initiatives by participating in partner boot camps, webinars, and technical workshops. • Provide feedback from training sessions to influence future product development and training enhancements. Qualifications & Experience: • 5-8 years of experience in cybersecurity, with a strong focus on cloud security and/or endpoint security. • Experience in technical training, enablement, or curriculum development in a cybersecurity or IT-related field. • Hands-on expertise with cloud security platforms (AWS, Azure, Google Cloud). • Familiarity with endpoint solutions, firewalls, intrusion prevention systems (IPS), zero trust security models, and secure access service edge (SASE) is a plus. • Excellent communication and presentation skills, with the ability to explain complex technical concepts to diverse audiences. • Industry certifications such as CISSP, CCSP, CEH, AWS Security, Microsoft Security, or similar are preferred. If you are a cybersecurity professional passionate about technical training, cloud security, and endpoint protection, we invite you to apply and help shape the future of SonicWall's enablement programs. #LI-Remote #LI-MM1 #LI-USA #LI-USARemote SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice

Fortinet Federal Senior Systems Engineer, Civilian The Fortinet Federal Sales Organization is looking for a Senior Systems Engineer to work closely with sales managers to support Civilian agency accounts. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales technical follow-up. We are seeking a senior level, self-starter with extensive pre-sales experience, polished presentation skills, and able to negotiate large complex sales cycles. Ideally the candidate will have knowledge of Fortinet products, familiarity with the US Federal Market, and the current priorities, drivers, certifications, policies, and procedures that guide the use of Security and Networking components within this vertical. Responsibilities: Pre-sales - assist in qualifying sales leads from a technical standpoint. Sales calls - be the main technical resource on sales calls and answer/ educate the customer on topics ranging from features, specifications, and functionality to solution integration. Maintain expert level product knowledge of Fortinet's solutions and understand advantages over key competitors. Collaborate with Fortinet Federal teams and customers to architect secure network services for Federal agencies utilizing and leveraging all capabilities in Fortinet's product. Create and deliver PowerPoint presentations on site or via web conferencing tools. Lead and support proof of value demonstrations, to include establishing success criteria in coordination with customers. Leverage or create technical marketing collateral such as white papers and solution briefs of Fortinet products to appeal to partners and customers. Requirements: Networking / Security Skills 7+ years' experience in LAN/WAN/Internet services administration and network security. Strong understanding of TCP/IP (v4 and v6). Expert knowledge of the following technologies: Routing, Switching, MPLS, VPN, and SDWAN in an MSSP environment. Experience with dynamic routing protocols including BGP, OSPF, ISIS. Knowledge of the following technologies: ADVPN, Wired/Wireless LAN, WAN, IPS, DLP, Antivirus, Web Filtering and NAC. Strong understanding in the following technologies and protocols: RADIUS, LDAP, SAML, PKI, IPSEC/ESP, Firewall, Deep Packet Inspection, 802.1X, 802.1Q, SSH, SSL/TLS Decryption, Syslog, Encryption Ciphers. Virtualization Understanding and architect complex environments for hypervisors: KVM, ESXi, HyperV, and OpenStack. Understanding and knowledge of Public/Private Cloud Native Architectures utilizing containers, microservices, Docker, K8S. General 10+ years' experience in pre-sales support as a sales or systems engineer. Preferably knowledge of Federal customers and ability to work complex, long-term sale engagements in a technical role. Knowledge of Federal compliance requirements for Federal agencies and partners to include, but not limited to Zero Trust, FIPS 140-2/3, TIC 3.0, CDM, DoD STIGs, DoDIN APL, CSfC, CMMC, and NIST 800-53/171/207. Knowledge of competitive network and security products a plus. Expert communication and presentation skills. Ability to travel domestically. Additional Preferred Skills Experience developing and utilizing TCL, Perl, Python, and other programing/scripting languages. Expertise with Linux and various Linux/Unix scripting languages. DEVOPS experience with APIs, YAML, JSON, NETCONF, OpenConfig. Education: Bachelor's Degree or equivalent experience in Computer Science, Information Technology or Engineering. Graduate degree preferred. Training and certifications within the network security field. CCIE, JNCIE, NSE, CISSP level certifications preferred.

We're building a smarter, more accountable go-to-market engine-and we need data to drive it. From partner recruitment and campaign optimization to scaling our BDR programs and play-based selling motions, performance visibility is no longer a nice-to-have-it's essential. As the GTM Program Data Analyst at WatchGuard, you will play a critical role in the collection, analysis and reporting of critical information that will drive revenue focused programs forward. This GTM Program Data Analyst will bring analytical rigor and technical depth to our Revenue Marketing team, with a primary focus on supporting our global BDR program. The secondary focus areas will contribute to high-impact GTM initiatives, such as play performance tracking, partner onboarding analytics, funnel optimization, and bundle success metrics. This role is ideal for someone technically fluent, commercially aware, and excited to build data systems that drive visible business impact. This role reports to the Sr. Manager, Sales Plays and GTM Activations. This team rolls into the broader Revenue Marketing team, enabling cross-functional engagement with marketing operations, demand generation, sales enablement and global business development. You'll be guaranteed to learn from these diverse perspectives, grow in your understanding of global business practices and needs, and have a lot of fun along the way. A Day in the Life The primary responsibility of the GTM Programs Data Analyst is to support our global business development team. You will meet regularly with the BDR Manager to review the teams weekly KPIs, track progress towards monthly and quarterly meeting and revenue goals, and provide insights into areas of focus and improvement. This role will also regularly support lead/account assignment for the BDRs to ensure timely reach out and follow-up. This role will have the ability to assess current processes, define efficiencies and requirements, and work directly with the IT team on the development of improved workflows. On a project-basis or as needed, the GTM Data Analyst will also support broader data initiatives across the Revenue Marketing team. This could include working on sales play adoption and performance, partner recruitment target account progression and pipeline, and campaign performance to name a few. This will provide exposure to other teams, functions and data, enabling diverse experience and opportunity for growth. BDR Program Analytics & Reporting •Build and maintain dashboards tracking key metrics like meetings booked, show rate, pipeline influence, and contact engagement •Investigate anomalies in CRM/reporting tools, troubleshoot discrepancies, and collaborate with ops teams to resolve issues •Driving lead management and account ownership processes forward, and identifying areas for efficiency and scalable •Serve as the key contact to drive projects and initiatives forward and align with the sales ops and SFDC IT teams •Partner closely with BDR manager to surface insights that shape daily operations and quarterly planning •Manage list clean-up, account assignment for BDRs and Target Accounts Broader Revenue Marketing & GTM Program Analytics •Measure sales play adoption, track conversion metrics, and help identify high-performing motions •Analyze partner recruitment funnels and activation rates to help optimize targeting and onboarding •Support launch tracking and bundle-specific KPIs and segmentation •Provide inputs for campaign retrospectives, business reviews, and executive-level reporting Experience •1-3 years of experience in an analytics or marketing data role (internships, research, or academic projects count) •Proficiency in SQL or Excel/Google Sheets •Experience with BI tools like Tableau, Looker, or Power BI for building dashboards •Strong communication skills-you know how to turn data into decisions, not just charts •A mindset focused on problem-solving, curiosity, and follow-through •Familiarity with Salesforce reporting and CRM data structure •Experience building dashboards or reports in 6sense for account intent or campaign performance •Experience supporting or working directly with BDRs, SDRs, or inside sales teams •Knowledge of Sales enablement platform (Outreach, Salesloft, etc.) usage and performance reporting (sequence conversion, touch analysis) is a plus •Previous exposure to play-based GTM models or partner marketing initiatives

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We've built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging. About the Position As a Technical Account Manager, you will oversee thriving customer relationships as the customer's guide to achieving exceptional security. You will serve as the customer's trusted security advisor and function as an extension of their team, imparting technical and security guidance and best practices. You will learn to be the partner's/customer's chief navigator, charting a path towards security maturity, mapping its journey and architecting a resilient posture. Further, as a customer advocate, your intimate knowledge and understanding of our customers will help shape the development of our cutting-edge technology and service. This role will be based in Spain. A day in the life… Technical Account Managers at WatchGuard company have a slightly different day-to-day than a traditional TAM because of the nature of cybersecurity and the high-stakes environment that MDR services operate in. MDR providers focus on proactive threat hunting, monitoring, detecting, and responding to security incidents for their clients. As a TAM at WatchGuard, you will be responsible for meeting with partners/customers to review their security posture, so days often are focused on reviewing security alerts and incidents, emerging threats, and any support tickets filed in order to prepare for these meetings. You are also expected to be an escalation point for customer communication issues that the SOC or Support teams may have. Finally, you will spend time documenting what you have learned in order to share that information with teammates and partners/customers. Skills and QualificationsYou are a customer-focused, data-driven, and process-oriented professional with Windows systems administration experience Bring a track record of success within a technical customer-facing role You work well in a fast-paced environment and face unique obstacles with positivity and integrity You are committed to both professional development and business growth in a rapidly expanding market Have the ability to deal with ambiguity, communicate well with partner teams, and a compassionate understanding of the customer experience You speak Spanish and English. Knowledge of German would be a plus. Experience5+ years of technical account management experience or 2.5 years in a cybersecurity technical customer-facing role Why Work for WatchGuard? WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard. We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at ******************************* WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. WatchGuard participates in E-verify. WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization-enterprise, government agencies and SMBs-around the world. For more information, visit ***************** or follow us on Twitter, LinkedIn, Facebook and Instagram. Responsibilities: We're looking for a Principal API Engineer to drive development of the control plane behind the Zero Trust platform-a highly available, scalable system enabling secure access across global environments. This is a hands-on coding and technical leadership role. You'll architect and own the API layer that orchestrates all activity across our distributed system, while mentoring engineers, ensuring high code quality, and contributing directly to platform scalability, security, and extensibility. You'll also lead a team of offshore Go developers, so strong communication, time zone flexibility, and collaborative leadership are essential. What You'll Do: Lead our API as a product Collaborate with engineers on a vision, but follow a pragmatic plan Ensure API security and lead secure coding practices Ensure API documentation is created and remains up to date Provide mentorship to a growing team Provide an opinion on CI/CD/CT What You Bring: Deep expertise in API design, Go programming, and distributed systems Strong experience with SaaS application development and secure cloud-native design Proven ability to translate business objectives into technical architecture Experience supporting full API lifecycle: design, deployment, monitoring, and iteration Passion for collaborative development and mentoring across teams Strong opinions (loosely held) on infrastructure, DevOps, and release pipelines Clear, structured thinking and the ability to communicate well across time zones Qualifications: 10+ years of professional software engineering experience BS/MS/PhD in Computer Science, Engineering, or related field-or equivalent experience Experience in leadership roles, including mentoring or managing distributed engineering teams #LI-Remote #LI-KB7 #LI-USA SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** Overview of Job Function: We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This includes working with the Sr. Director and Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision and solutions, driving favorable market coverage of Verint. Key focus areas include developing and advancing relationships with industry analysts and influencers; collaborating with internal and external stakeholders on communications, marketing, sales enablement, and thought leadership initiatives; and reinforcing the Verint brand as a global market pioneer and leader. Part of the Corporate Communications organization, this position will work closely with corporate and functional leaders to maximize the company's reach and build affinity for Verint and our solutions. Principal Duties and Essential Responsibilities: Develop and support analyst relations (AR) strategies that entrench and extend market leadership and support business growth/solution areas in conjunction with Sr. Director. Orchestrate and manage AR briefings and spokesperson preparation in alignment with product and service launches, ongoing company updates, and industry trends. Create and execute measurable AR plans to cultivate and enhance meaningful relationships with targeted, high-level external audiences (i.e., influencers, industry analysts, consultants). Implement strategies and programs that promote thought leadership, profile organizational accomplishments and highlight business announcements. Collaborate with team members and internal business partners to ensure alignment to corporate and marketing goals and messages. In conjunction with the AR Sr. Director, actively project-manage analyst inquiries, research calendars, and participation in industry reports on specific technologies and competitive vendor evaluations. Support Verint events, industry events, and analyst engagement programs via activities including proactive strategic presentations, inbound information requests, and customer interactions. Work with internal stakeholders and analyst community to manage and maximize co-marketing programs, contractual commitments, and relationships. Support sales enablement by updating and leveraging AR content for prospective customer-facing assets. Monitor research and disseminate analyst insights on market and competitors to key internal stakeholders. Minimum Requirements: BA/BS degree or equivalent work experience. A minimum of 6 years of demonstrated experience in industry analyst relations role or working in the analyst relations space. Demonstrated ability to effectively and efficiently project-manage multiple concurrent, deadline-driven workstreams and stakeholders using best-practice systems and processes. Exceptional written and verbal communications skills, including ability to shape authentic and compelling storylines, an eye for editing/proofing, and presentation coaching experience. Experience in software or technology sector, ideally in customer experience and/or contact center technology space. Experience with critical thinking, research, and quantitative and qualitative analysis to inform program insights and actions. Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment. Ability to work in a cross-organizational matrix team environment. Proficient in Microsoft Office applications (Teams, Excel, Word, Outlook, PowerPoint). Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements: Corporate communications, marketing, go-to-market/sales, or customer service management (CSM) background. Experience working with executives. Demonstrable history of Analyst Relations achievements. Experience using social media and team collaboration tools. #LI-BS1 MIN: $110K MAX: $125K

Technical Support Engineer 4 Do you ever use your smart phone, or cable TV, or WiFi, or NetFlix account, and wonder how the giants of telecom- Comcast, Verizon, AT&T, Amazon, Google and more - possibly sustain the high-speed networks that power our daily lives? Think you've got what it takes to keep up with their demands or - even better - get ahead of their next challenge? Be a true partner? If so - read on. Most if not all of Juniper's premier customers purchase Advanced Service contracts because they recognize the value of Customer Focused Technical Support (CFTS), typically on a 7x24 basis. In short - our most expert customers can't do what they do without a designated team of senior engineers. These engineers possess in-depth product knowledge (switching, routing and/or security) and highly focused troubleshooting skills relevant to our premier customer's particular network. These customers typically test the traditional bounds of what can be done and as such, they increasingly rely on Juniper experts from CFTS to effectively resolve their problems and provide extensive and reliable feedback on root cause and future prevention techniques. This is where you will be able to apply your extensive experience supporting large-scale networks; as well as broad product knowledge in either routing, switching or security (firewalls). Your ability to troubleshoot network issues; diagnose critical and complex network issues; and learn your customer's infrastructure and technologies; are what bring you applause, success and thanks in the Support organization. Become part of a team that is well known for their technical expertise and ability to resolve customer problems in a highly effective and rewarding fashion. Customers expect and receive a “white glove” treatment and which is exemplified in the level of customer success seen in those customers supported by CFTS. Responsibilities: · Become the technical lead and handle high priority issues for small subset of top Juniper Networks customers on specific Juniper Networks products(s) (MX/PTX-Series routers, and EX/QFX-Series of Ethernet Switches) · Build productive and collaborative trust-based relationships with the assigned accounts · Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem solving approach · Work closely with various technical teams to ensure knowledge transfer of the customer's networks, issues, teams, and solutions. Keep management informed of all sensitive issues. · Work with various technical teams within Juniper Networks and provide input on new products and feature improvements for reliability, availability, and serviceability · Work closely with the Service Managers to support them in gaining a good understanding of the technical issues and their resolution, and support them in driving high profile technical escalations · Participate in customer conference calls and/or face to face customer meetings to discuss technical issues · Develop and maintain skills in his/her core products and technologies, and highlight any need for training as the customers networks evolve · Contribute to technical documentation (White Papers, KB, Troubleshooting Guides, ) for internal and external use · Sound documentation of technical support issues using the available tools is an essential element of the role · Develop a "Can-Do" attitude and suggest ways to improve the team performance and increase customer's satisfaction Basic Qualifications · Higher education (Bachelor or Master degree in electrical engineering or computer science or equivalent ) · 4+ years of working experience in a network support role, 2-3 of these years would be spent supporting large IP networks · 4+ years supporting customers on site and via phone. Must be able to support complex and high profile customer base. · Strong communication skills, including influencing and collaboration skills, are a must. · Strong operating and troubleshooting knowledge across the following routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), Multicast protocols (IGMP, PIM), Switching technologies (VLAN/Trunking) · Extensive and deep knowledge in IP networking in layers 2-4 (TCP/IP, Ethernet, VLANs, VLAN stacking, QoS, Spanning Tree (STP,RSTP), RIP, VRRP, IGMP) · Working experience with traffic generators and network protocols analysis tools · Working experience with: Linux, FreeBSD, MacOS, Scripting languages (Python, Slax, Perl) · Practical knowledge of L1/L2 technologies: Ethernet, SONET/SDH, ATM, Frame Relay · Strong problem solving skills, applicable to large and complex network scenarios · Strong customer management and customer service skills. · Excellent presentation skills. · In addition, knowledge of the following would be an advantage: Network management skills SNMP, XML, LDAP, COPS; Unix administrator skills; QOS, NAT, Firewall, MPLS MPLS/VPNs, IPSec, Stateful Packet Inspection, Common methods of attacks (DoS, portscan, Worms and Trojans, spoofing), Secure Management (SSL, SSH). #LI-AHUYNH #LI-PRIORITY Minimum Salary: $103,488.00 Maximum Salary:$148,764.00 The pay range for this position is expected to be between $103,488.00 and $148,764.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization-enterprise, government agencies and SMBs-around the world. For more information, visit ***************** or follow us on Twitter, LinkedIn, Facebook and Instagram. We are seeking a skilled and proactive Staff Security Program Manager to join our dynamic security team and help protect our organization's digital assets. The ideal candidate will be responsible for leading security policy changes, ensuring compliance in external audits, and maintaining robust security standards. This role requires strong program management capabilities and a strategic mindset to support end-user security awareness programs, BC/DR, manage security metrics, and oversee third-party vendor assessments. Key Responsibilities: Policy & Compliance Leadership: Lead security policy updates and implementation across the organization Represent the security team during external audits, ensuring compliance and readiness Continuous update and improve internal security policies, working closely with key stakeholder throughout the organization Business Continuity / Disaster Recovery (BC/DR): Lead and develop a robust Business Continuity / Disaster Recovery plan Lead and develop a Risk Assessment & Business Impact Analysis (BIA), identifying critical functions, potential risks, and impact disruptions Work with key stakeholders to create continuity strategies, developing plans to maintain operations Establish procedures forthe emergency response team, RTO and RPO, training and awareness, and continues improvement. Lead and develop technical recovery process for IT systems ensuring redundancy, incident response, infrastructure resilience and recovery test Establish consistent tabletop experiences End-User Awareness Security Programs: Drive and support an end-user support program with monthly and quarterly end-user security awareness initiatives Establish and maintain an employee security awareness training program. Ensure security remains a priority for all employees through training and engagement Metrics & Reporting: Develop and manage security metrics to assess risk, performance, and compliance Provide regular reports and insights to leadership on security effectiveness Third-Party Vendor Management: Conduct assessments of external vendors to evaluate security posture. Track security compliance and risk mitigation strategies for third-party vendors Program Management: Oversee security-related projects and initiatives, ensuring alignment with key stakeholders. Reduce, eliminate issues, identify dependencies in the programs, and mitigate risks. #LI-KB7 #LI-USA #LI-Remote SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We've built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging. The preferred candidate for this role will be located in the Eastern United States. About the Position The Sales Engineer reports to the Manager of North American Sales Engineering and is responsible for generating revenue within an assigned geographic area. They are responsible for directly engaging end users to stimulate business through indirect sales channels such as value added resellers (VARs), national resellers and distributors, and to serve as liaisons to channel partners with regards to any sales-related service and support issues. A Day In the Life The main responsibilities of the role include forging strategic relationships with channel partners to help them develop, support and sell our solutions. Additionally, they are the primary technical contact for end users interested in purchasing the WatchGuard product lines. SEs train and support partners, provide demos to both partners and customers, assist in customer evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. SEs help answer RFP's and provide customer and partner feedback to our Product Management team helping represent the needs of our customers, partners and field teams. In addition to these responsibilities, they are a trusted security advisor and work closely with the sales teams during sales calls, meetings and help evangelize WatchGuard solutions. 30/60/90/120/180 Day Plan30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard's CRM for activity logging, participate in scheduled SE team calls, start shadowing SE team partner/customer calls60 Days: Complete initial home lab setup, begin to take over direct technical requests from partners and customers90 Days: Complete all sales certifications, start travelling with sales team for introductory partner meetings120 Days: Complete first product line technical certification, in-person partner/customer visits180 Days: Complete second product line technical certification, shared presentation responsibilities at regional events365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events Position ResponsibilitiesIdentify, develop and expand technical relationships with key “indirect” reseller partners in territory Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings Identify, develop and expand technical relationships with key partners Assist field sales with pre-sales and post-sales support Assist in increasing reseller, partner, and end user adoption of WatchGuard's products through tradeshows and training (seminars, webinars, technical trainings, etc.) Drive coordination of inter-departmental technical resources as needed to close prospective opportunities Escalate and resolve partner and customer issues when appropriate Assist evaluation customers with the setup and configuration of all WatchGuard products Identify and report on competitive trends (products, promotions, etc.) Create technical content to present to various audiences including end users and partners Skills & QualificationsMust be located in territory WatchGuard product knowledge or key competitor knowledge Strong networking background Endpoint security background A+Effective written and verbal communication, listening, negotiation and presentation skills Experience with MS Office suite Ability to balance competing priorities Ability to self-manage and work remotely1+ years pre-sales technical experience BS/BA or equivalent work experience Compensation The base salary range for this position is $80,000 - $90,000 USD, exclusive of benefits. This position is also eligible for commissions up to 30% of on target earnings. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. U.S. Benefits · Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two. · Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance · Healthcare FSA · FSA with employer contribution · 13 holidays, including a floating holiday, Juneteenth, and your birthday · 15 days of paid annual leave · 9 days of paid sick time · Paid parental leave · 401(k) with employer match Other Perks · Education assistance program · Dependent Care FSA match · Adoption assistance · Fertility care support · Backup care for family and pets · A growing network of employee resource groups · Employee referral program · Employee Assistance Program Why Work for WatchGuard? WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard. We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at ******************************* WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. WatchGuard participates in E-verify. WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

We are looking for an experienced and passionate Senior Data Engineer to join our growing data team. In this role, you will be responsible for designing, developing, and maintaining scalable data pipelines and systems to support a wide range of analytics and business intelligence solutions. You will work closely with cross-functional teams including data scientists, analysts, and engineers to provide data solutions that drive key business decisions. The ideal candidate should have strong experience in data architecture, ETL/ELT processes, cloud technologies, and data warehousing. Key Responsibilities: •Design, develop, and optimize data pipelines to extract, transform, and load (ETL/ELT) data from a variety of sources. •Build and manage data models and data warehouses that support business intelligence, reporting, and analytics needs. •Leverage cloud technologies such as AWS, Azure, or Google Cloud Platform for building scalable, reliable, and efficient data solutions. •Develop and maintain automated data workflows using tools like Airflow, AWS Glue, Azure Data Factory, or similar technologies. •Work with large datasets and complex data structures, ensuring data quality, integrity, and performance. •Write and optimize SQL queries for complex data extraction, aggregation, and transformation tasks. •Integrate APIs to connect data sources, extract information, and facilitate real-time data processing. •Collaborate with business intelligence and data science teams to define data requirements and ensure the availability of clean, accurate data for analysis and decision-making. •Implement CI/CD pipelines for automated deployment of data pipelines and models. •Monitor the performance of data systems, ensuring reliability, availability, and scalability of data architectures. •Create and maintain comprehensive documentation for data pipelines, systems, and processes. •Stay up to date with emerging trends and technologies in the data engineering field and continuously improve data systems. Required Skills & Qualifications: •Solid experience as a Data Engineer or similar role in data architecture and pipeline development. •Strong experience with cloud platforms such as AWS, Azure, or Google Cloud. •Advanced knowledge of ETL/ELT processes, data modeling, and data warehousing (e.g., Snowflake, Redshift). •Proficiency in SQL for complex data transformation and querying. •Hands-on experience with data pipeline orchestration tools like Azure Data Factory, Apache Airflow, AWS Glue, or similar. •Strong programming skills in Python for automation, data processing, and integration tasks. •Experience working with big data technologies such as Hadoop, Spark, or Kafka is a plus. •Familiarity with GitHub for version control and CI/CD pipelines for deployment automation. •Strong understanding of data security, governance, and compliance best practices. •Experience with business intelligence tools such as Tableau, Power BI, or similar for reporting and data visualization. •Ability to work in an agile, fast-paced environment and manage multiple tasks simultaneously. Preferred Qualifications: •Master's degree in computer science, Engineering, Data Science, or related field. •Experience with real-time data streaming platforms such as Kafka or AWS Kinesis. •Exposure to machine learning and AI technologies and how data engineering supports these initiatives. •Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. •Knowledge of data lake architectures and modern data processing frameworks. •Experience with Tableau for building reports, dashboards, and visual analytics. Why Join Us? •Opportunity to work on cutting-edge data engineering projects with the latest cloud technologies. •Be part of an innovative and collaborative team driving data-driven decision-making. •Competitive salary and comprehensive benefits package. •Opportunities for career growth and professional development. •Work in an agile environment, where your contributions make a direct impact on the business.

We are seeking a Security Consultant to join our Global Services team here at Rapid7! If you excel at delivering penetration testing services and have a keen interest in specializing in IoT ecosystem and embedded hardware security assessments we want to hear from you. This is a full-time, remote (US) opportunity. About the Team At Rapid7, our penetration testing consultants bring a wealth of experience from both defensive (blue team) and offensive security roles. Our team members have extensive backgrounds in safeguarding infrastructure, delivering security training, conducting Red Team operations, IoT penetration testing, and exploitation development. When you join Rapid7, you'll be part of a collaborative environment where you can leverage the collective expertise of our entire team. About the Role As a Penetration Tester on Rapid7's Global Services team, you'll enhance client security postures by applying your technical expertise and understanding of defense strategies. This role focuses on delivering our fundamental assessments (network, web app, etc.) and is a great opportunity for anyone with an interest in our IoT/Embedded specialization. Beyond technical proficiency, you'll excel through strong communication, timely reporting, continuous learning, and embodying Rapid7's values while contributing to the security community. As a Security Consultant, your primary responsibility will be to conduct comprehensive penetration tests to identify and address vulnerabilities in our clients' digital assets. Specifically, your focus will be to: Execute a variety of penetration tests, including internal/external network, web application, and wireless assessments. Analyze security weaknesses and provide actionable recommendations for remediation. Develop detailed reports documenting findings, methodologies, and impact. Communicate technical findings clearly and effectively to both technical and non-technical stakeholders. The skills and qualities you'll bring include: At a minimum, being able to deliver: Network Penetration Testing (Internal, External, and Wireless) Web Application Penetration Testing Proficient in modern penetration testing tools and methods, including deep understanding of: Network, web application, and IEEE 802.11 security Windows/Linux/UNIX internals and the Internet protocol suite Interpreted (e.g., Ruby, Python) and compiled (e.g., Java, C, C++) programming languages IoT Ecosystems and Embedded Hardware attacks OSCP, CPTS, or GPEN (obtained or working towards) A ferocious curiosity to figuring out how things work, and a strong willingness to continually learn. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. #LI-AA2 #LI-Remote All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We've built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging. About the Position WatchGuard is looking for a dynamic, creative, and strategic Marketing Communications Director to lead our global PR, analyst relations, and social media strategy. This is a high-impact role for a communications leader who knows how to build influence, punch above their weight, and create lasting brand moments that resonate. You'll lead a high-performing global team of PR, AR, and brand professionals, while managing a network of PR agencies across North America, EMEA, APAC, and LATAM. Your mission? To increase our positive share of voice in a noisy, competitive market-and bring our brand narrative, Real Security for the Real World, to life in ways that are engaging, credible, and highly visible. WatchGuard is a big name in cybersecurity-but we don't win by outspending the competition; we win by being bold, sharp, and relentlessly focused on what matters. We're looking for a marketing communications leader who thrives in this kind of environment-resourceful, creative, and hungry to make an outsized impact. This role is ideal for communications rockstar ready for a global stage-whether you're stepping up from a regional role or stepping out of a bigger org to gain more creative control in a fast-paced, channel-first company where comms really matters. Your Mission Drive a measurable increase in WatchGuard's positive share of voice through employee engagement, media coverage, analyst recognition, social engagement, third-party validation, and community development. A Day in the Life It's Monday morning and you're reviewing the latest share of voice reports with your PR agency leads across North America, EMEA, and LATAM. Coverage is up-last week's product release landed features in TechCrunch, CRN, and MSP Futures and a strong mention in SC Magazine. You join a debrief with the analyst relations manager to prep the CEO for an upcoming Gartner briefing, ensuring we're crisp on positioning and aligned to the latest report criteria. Before lunch, you sync with the social team on LinkedIn engagement-yesterday's MSP spotlight campaign outperformed expectations. You flag it as a candidate for repurposing across our internal communications channel and newsletter. Midday, you're working on a company-wide email update from the CEO that reinforces our mid-year momentum and upcoming company goals. You also draft a response plan with legal and product in case a vulnerability notice breaks later in the week. Later, you're on a call with our brand development team, brainstorming activation ideas around the Seattle Kraken partnership. Before wrapping, you jump into Teams to celebrate a team win: a new G2 badge and top placement in an analyst report-both the result of coordinated, behind-the-scenes efforts from your team. What You'll OwnGlobal Leadership: Lead a global team of PR, AR, and brand communications professionals. Manage regional agency partners to ensure message consistency, local relevance, and world-class execution.Brand Narrative Stewardship: Mature and evolve our brand platform, Real Security for the Real World, introducing new ways for employees, partners, and customers to connect with it across earned, owned, and shared channels.Media Relations: Shape and lead our global PR strategy. Build trusted relationships with media outlets, respond with agility to real-time opportunities, and secure earned coverage that strengthens our brand.Analyst Relations & Third-Party Validation: Build credibility with leading analyst firms (Gartner, Forrester, IDC), testing labs, review sites, and award programs. Coordinate briefings and ensure WatchGuard shows up strong in key industry reports.Social Media Strategy: Lead global social strategy with a focus on engagement, authenticity, and technical credibility. Drive growth across LinkedIn, X/Twitter, Reddit, YouTube, and emerging platforms.MSP-Centric Messaging: Reflect our deep commitment to MSPs in all communications. Shape a narrative that highlights the value WatchGuard brings to the channel and differentiates us in the eyes of the media, analysts, and the broader market.Executive & Internal Communications: Partner with our CEO, CMO, CSO, and executive team to prepare for media opportunities, major presentations, and internal campaigns. Align employees around our mission and values through clear, consistent internal messaging.Crisis & Incident Communications: Lead strategic communications during critical moments-from security incidents to reputational risks-ensuring clarity, control, and brand protection across all channels.Brand Partnerships: Manage WatchGuard's global brand partnerships (e.g., Seattle Kraken, Girona F.C.) and activate them through creative storytelling, community engagement, and integrated campaigns.Team Leadership: Inspire, mentor, and scale your team. Foster a culture of excellence, collaboration, and creative problem-solving. Experience8+ years in marketing communications, with at least 3 years leading global AR, PR, and social strategy Experience managing a team and a network of regional agencies across geographiesA strong editorial eye and storytelling instincts, especially when translating technical topics into accessible narratives Deep understanding of cybersecurity market dynamics, trends, and buyer personas-including MSPs, IT providers, CISOs, and SOC teams Demonstrated success growing brand visibility and managing executive communications Ability to operate with agility and confidence during crisis situations Proven experience working with global analyst firms, testing bodies, and award programs Strong collaboration skills and executive presence Proficiency in tools such as Meltwater, Sprout Social, Salesforce, Marketo, Google Analytics, and other relevant platforms Bachelor's degree in Marketing, Communications, Journalism, or a related field (Master's preferred) Compensation The base salary range for this position is $165,000 - $200,000 USD, exclusive of benefits. This position is also eligible for a bonus of 15% of the base salary. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. U.S. Benefits · Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two. · Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance · Healthcare FSA · FSA with employer contribution · 13 holidays, including a floating holiday, Juneteenth, and your birthday · 15 days of paid annual leave · 9 days of paid sick time · Paid parental leave · 401(k) with employer match Other Perks · Education assistance program · Dependent Care FSA match · Adoption assistance · Fertility care support · Backup care for family and pets · A growing network of employee resource groups · Employee referral program · Employee Assistance Program Why Work for WatchGuard? WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect over 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard. We are committed to fostering an inclusive workplace that values each team member's unique background, experiences, and contributions. As part of our dedication to Diversity, Equity, and Inclusion (DEI), we prioritize creating an environment where all voices are heard and respected. We understand the importance of work-life balance and offer a range of caregiver support benefits, including parental leave, family care resources, and flexible work arrangements tailored to individual needs. Our flexible work options allow you to balance personal and professional priorities, empowering you to thrive in all areas of life while contributing meaningfully to our team's success. Learn more about our company culture at ******************************* WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. WatchGuard participates in E-verify. WatchGuard is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization-enterprise, government agencies and SMBs-around the world. For more information, visit ***************** or follow us on Twitter, LinkedIn, Facebook and Instagram. Job Description: As a member of the Enablement Operations team, the Training Event Facilitator will play a critical role in coordinating and supporting global and regional events for SonicWall's employees, partners, and customers. This position ensures the seamless execution of training events, contributing to the overall success of the company's enablement initiatives. Tasks and responsibilities: Collaborate with cross-functional teams to define event scope, including objectives, target audiences, constraints, deadlines, and required deliverables or reports upon event completion Manage the event calendar, coordinating with hosts and presenters to confirm availability Facilitate virtual events as needed, leveraging the designated event platform Partner with stakeholders to develop supporting materials, such as slide presentations, handouts, and other collateral essential for event success Provide Marketing with key event details for invitations and communications Support event speakers by offering guidance, templates, and resources to enhance the quality of their presentations Track and analyze event performance, delivering metrics and insights for continuous improvement Publish recorded events and assets on the internal Learning Management System (LMS) or Content Management System (CMS) Provide backup administrative support to the Sales Enablement team as needed Respond to training scheduling requests from Authorized Training Partners (ATP) Maintain and update the lab calendar Schedule and review labs and classes based on ATP schedules and registrations Distribute firewall registration keys and ensure lab and student kit orders align with ATP requirements Manually update lab kits in accordance with the latest ATP registrations, verifying order accuracy Reconcile lab usage data with ATP orders to maintain accurate inventory tracking Ensure ATPs adhere to established processes and training timelines Provide student kit keys for internal technical support team training requests Qualifications: 2-4 years' experience in a tech environment Demonstrated ability to gather training requirements and identify necessary resources effectively Capable of working both independently and collaboratively within a team environment Exceptional customer service and time management skills Strong organizational skills with a keen attention to detail Proficiency in English (reading, writing, and speaking) Basic computer proficiency with intermediate-level skills in Microsoft Office, including Microsoft Teams Experience with Learning Management Systems (LMS) is preferred. #LI-MM1 #LI-Remote #LI-USA SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at *************** Overview of Job Function: The Associate Contracts Manager is responsible for preparing orders, standardizing repeatable provisions to be utilized in orders, nondisclosure agreements, and other matters related to customers and prospects. The position is also responsible for reaching a consensus through cross functional collaboration with Sales, Finance, and our customers. The Associate Contracts Manager is also responsible for drafting clear and precise terms to accurately reflect the business deal, and general understanding of legal and business concepts related to agreements. Principal Duties and Essential Responsibilities: Prepare drafts of order related terms, amendments, addenda, which are moderate to complex, non-routine contractual instruments. Ensure the preparation of terms is clear and concise to reflect the business deal and legal contractual concepts. Manage, revise, and finalize all NDAs. Consult with Contracts Managers and Attorneys and recommend alternative contract solutions. Review, verify and maintain all required approvals for extraordinary provisions used in orders, amendments, etc. Gain, through training, and maintain a current knowledge of software licensing terms and revenue recognition policies. Initiate, build and maintain relationships with other Contract Managers, Attorneys, Sales, Finance, and any other relevant stakeholders. Minimum Requirements: Bachelor's degree in Business Administration or equivalent work experience. 2-3+ years of experience in contract administration to include reviewing, drafting, modifying, and making recommendations to contracts. Excellent communication skills. Listens, summarizes, and probes in order to create concise and open communication. Excellent analytical and logical thinking skills. Addresses non-routing issues. Balances options to determine most appropriate actions. Initiates/facilitate contribution/input from others in order to achieve understanding and make sound informed decisions. Good MS Office skills such as Word and PowerPoint with the ability to prepare and present as needed. Ability to learn and maintain familiarity of software revenue recognition rules. Ability to work semi-independently with general supervision and direction. Ability to work in a global, team environment. Appropriately includes, consults, collaborates, and shares relevant information with team members effectively. Very detail oriented and able to prioritize workload. Ability to work in fast-paced and high-stress situations. Limited domestic travel required for business meetings. This is a US remote role with a preference to being based in Atlanta, GA. Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements: Contract administration experience in the technology industry and familiarity with software recognition rules. #LI-BS1 MIN: $69K MAX: $78K

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can't and respond quicker than others can to protect against the devastating impacts of cyberattacks. We're a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at ************************** Candidate must be a US citizen. Localization - Washington, D.C. Description: The Sr. Cyber Threat Engineer & Coordinator is a critical member in our client's team of cyber security professionals at their locations in Washinton, D.C. This member will be part of an incident detection and response team performing shift coordinator responsibilities as required. Sr. Cyber Threat Engineer & Coordinator perform the following duties: * Use strong TCP/IP networking skills to perform network analysis and understand detected threats. * Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA. * Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification. * Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner. * Develop and deliver technical and executive reports * Take responsibility for customer satisfaction and overall success of managed services. * Respond to needs and questions of customers concerning their managed services, managed devices and detected threats. * Adhere to policies, procedures, and security best practices. * Resolve problems independently and understands the correct escalation procedures. Skills & Knowledge Requirements: Must have basic proficient skills/knowledge in some of the following: * Information security best practices & network security architecture and hardening techniques. * Current events in Cyber Security and associated patching and remediation efforts * Proficient in Microsoft Sentinel / Defender * Understanding of the Incident Response Lifecycle and Mitre Attack * Knowledge of Incident Response handling methodologies * Critical thinking * Windows/ Windows operating systems * TCP/IP networking * Sourcefire/Snort based security products * IP Tables/Packet filter firewalls * Scanning technologies * Log collection and analysis tools Desired experience: * Information security, web server administration, or networking * Excellent customer service skills * Excellent analytical thinking and problem-solving skills * Strong oral and written communication skills * Self-managed and team oriented * Deadline and detail oriented * Highly motivated Required: * English: Demonstrated Fluency * Candidate must be a US Citizen * This position is hybrid requiring 1-3 days in office per week * Flexable Schedule for rotating schedule Preferred: * Certified in Security related Industry, Vendor or Professional Certification- GCIA, GCIH, Security+, CYSA+, OSCP, or CEH preferred. Education: * A bachelor's degree in a security discipline or a related field is preferred. However, a minimum of a high school diploma or equivalent is required for employment. This opportunity is open to anyone legally authorized to work in the USA. Trustwave is an Equal Opportunity Employer. We're committed to treating everyone with respect, one of our core TRUST Values, and strive to create a culture that empowers all Trustees to be their best, most authentic selves. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave's policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid. #LI-MM1

We are looking to hire a Resident Engineer to join our growing Services team. Resident Engineers are 'hands-on,' providing operational support services that empower our customers to get the most from our industry-leading products. You will apply your technical knowledge to optimize customer networks, proactively mitigate risks, test and deploy new software and hardware, and delve into hot issues. The Resident Engineer will engage individually or as part of a more significant customer Network Operations Team. Resident Engineer The Resident Engineer would report to the Service Delivery Manager. This highly technical role provides post-sales, on-site, and potentially on-call support of Juniper Networks products for a complex service provider environment in Pittsburgh. The ideal candidate for this role must have a detailed understanding of protocols used for IP based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP based routers and include hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal. Location: Pittsburg, PA - This is an on-site/remote position potential Responsibilities Provide operational support to all Juniper routing/security products within the Customer infrastructure. Troubleshoot equipment and network problems pertaining to Juniper hardware and to open and track JTAC cases through to problem resolution. Train the customer's operational, implementation and support personnel to configure and operate the Juniper Networks products. Pro-actively evaluate and audit customer network configurations, alarms and event logs. Facilitate weekly operations calls with customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried. Partner with other Juniper Resident Engineers to develop best practices guidelines based on lessons learned which could help minimize risk associated with major network upgrades or changes in the network. Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network. Assist with network inventory tracking and provide periodic reports to Service Management Staff. Assist the customer to develop Network Operating and Equipment Operating Procedures. Raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer. This is a full-time position and may require occasional long work hours. Technical support to the Customer may require the Resident Engineer to: Troubleshoot equipment and network problems and open and track JTAC cases through to problem resolution on pre- and post-production issues. Raise equipment Return Material Authorizations (RMA's) and track these through to problem resolution Produce a written summary report of the status of Design projects, equipment, and network problems regularly to the Customer Hold design and information gathering workshops with the Customer to understand the Customer's existing network design and technical requirements of new network designs. Understand the Customer's organizational structure and become familiar with the Customer's network implementation and support processes and procedures to help in designing a network that is available and sustainable. Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network. Follow established industry procedures for performing and documenting all testing. Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate. Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried. Train the Customer's design, implementation, and support personnel to configure and operate Juniper Networks products. Support design and planning of Juniper MX and ACX networking and security products and associated solutions within the Customer infrastructure. Support ongoing efforts in defining best practice policies for Juniper product applications used by Customers. To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network. Required Background Qualifications: Minimum 6 years of design, implementation, and operational experience in large-scale IP networks. JUNOS CLI experience. Must have large-scale experience with Juniper hardware (MX and ACX products) Experience with core routing BGP, OSPF, ISIS protocols. Experience with MPLS/RSVP, Segment routing, VPLS, Martini L2circuit, EVPN/MPLS and L3VPN. Experience with design and/or deployment of routing and switching products within the Customer infrastructure. Strong customer interface and presentation skills. Technical Certifications: JNCIS, JNCIP, JNCIE, CCNP, and CCIE a strong plus. Strength with Python and scripting languages Minimum Salary: $131,648.00 Maximum Salary:$189,244.00 The pay range for this position is expected to be between $131,648.00 and $189,244.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.

*Actively looking for someone in Washington* In this role, you will partner cross-functionally with internal teams to drive net-new and renewal business opportunities with Enterprise accounts in Washington, from initial prospecting through negotiation and contract close. This is a quota-carrying role responsible for selling solutions from our entire portfolio. About the Team Led by a Manager in Boston, the Enterprise team is focused on driving both new revenue and retaining current customers. Our Enterprise team is responsible for prospects and customers that are 1,700+ employees. We provide AEs with access to tools such as LinkedIn Sales Navigator and Gong. About the Role This role covers 80 accounts predominantly in Washington, with some additional accounts throughout the West Coast. In this role, you will: Meet and exceed your quota by identifying, qualifying and closing new business opportunities at enterprise-level companies Creatively source new prospects and thoughtfully position Rapid7's offerings to suit their needs, be a trusted advisor. Complete on time renewal contracts with current customers. Stay current on competitor offerings and be able to identify their strengths and vulnerabilities. Turn client feedback into actionable strategies to drive new business and influence client choices and advocate for client needs to negotiate win-win solutions. Work closely and communicate effectively with various functional teams including Sales Engineering, Sales Operations, Channel and Customer Success to ensure seamless implementation and effective ongoing account growth. Accurately enter, update, and maintain daily activity, forecast and opportunity information in Salesforce. The skills you'll bring include: 5+ years of full cycle sales experience at a software or technology company, cybersecurity preferred Proven track record of success driving revenue through prospecting, creating new business and sustainably growing existing business. Prior experience leveraging channel partners in all aspects of the deal cycle to achieve revenue goals. Ability to work well autonomously and under pressure, as well as be highly responsive to clients. Ability to learn, absorb and adapt quickly to ever-changing business priorities. Critical thinking in a variety of situations, demonstrating drive, initiative, energy and sense of urgency in acquiring and serving clients. Ability to travel 25% to client meetings as needed. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. About Rapid7 Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.