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Collections Representative jobs in Alpharetta, GA

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Collections Representative
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  • Customer Service Senior Representative/Pharmacy Technician

    Mindlance 4.6company rating

    Collections Representative job 25 miles from Alpharetta

    Founded in 1999 , Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers-elevating the standards of recruitment practice to a whole new level . Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace. EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Customer Service Senior Representative/Pharmacy Technician Location: REMOTE Pay Range: 16.90/hr. W2 Job Description: Delivers specific delegated technical, administrative, or operative tasks assigned by a supervisor. Participate in preparing and reviewing statements and document related to business operations / Finance Operations. Assists in the production levels and effective processing controls and related reporting in accordance with established procedures. Completes day-to-day tasks without immediate supervision but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members. Administrators: responsible for contributing to day-to-day function to include but not limited to ensuring optimal client experience, communication with multiple departments, prescriber office outreach, measuring and reporting outcomes. Key Functions: · Day-to-day operational functions related to assigned product · Coordination of clinical interventions to include reviewing and sorting progress notes and clinical documents, coordinating assignment with clinical pharmacist, and audit of document formatting for accuracy before delivery to prescribers' office · Contacts prescriber offices to gather information, coordinate delivery of intervention documentation, and schedule teleconferences between prescriber and clinical pharmacist · Responds to inquiries or requests additional information from clients, different departments, and/or others for information and assistance · Senior specific · Subject matter expert on product processes available to answer team's clarifying questions · Identifies areas of opportunity for operational efficiencies to ensure optimal team performance · Supporting departmental projects Resolve non-routine issues escalated from junior team members
    $27k-35k yearly est. 1d ago
  • Customer Service Representative

    Us Tech Solutions, Inc. 4.4company rating

    Collections Representative job 25 miles from Alpharetta

    Duration: 06 months contract Responsibilities: Utilizing multiple software systems to complete Medicare Prior Authorization case reviews Meeting or exceeding government mandated timelines Complying with turnaround time, productivity, and quality standards Conveying resolution to beneficiary or provider via direct communication and professional correspondence Acquiring and maintaining basic knowledge of relevant and changing Med D guidance Customer service focus Basic experience in MSWord and MSExcel. Familiar with some medical terminology. Ability to read and interpret billing documents. The position also requires an extensive amount of data entry work. Experience: 2 years-experience any related experience. Strong Attention to detail Excellent verbal and written communication and interpersonal skills w/ ability to maintain patient confidentiality Proficient computer skills and the ability to navigate in a Windows based environment Ability to follow directions, and adapt in dynamic work environment; ability to adapt to change and remain flexible Ability to work in a high pressure, time sensitive environment. Project a professional business image, through phone interaction as well as internal communications Demonstrated problem-solving ability and attention to detail Demonstrated sense of urgency with assignments Strong organizational skills, Strong telephone skills Ability to read and understand pharmacy/medical terminology Ability to read, analyze and interpret general business correspondence, technical procedures and governmental regulations. Ability to identify and solve practical problems and deal with a variety of concrete variables in standardized situations. Ability to perform basic mathematic calculations maybe required Abil. ity to interpret a variety of work instructions provided through a variety of mediums. Ability to anticipate needs and resolve issues with urgency. Ability to consistently meet quality and production standards. Displays confidence in the ability to learn complex material. Demonstrates intellectual curiosity through inquiries to ensure deep understanding of the business and deliver accurate results. Education: High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-32k yearly est. 1d ago
  • Oracle E-Business Suite - AR and iReceivables Functional Analyst

    Axiom Global Technologies 4.7company rating

    Collections Representative job 25 miles from Alpharetta

    Join our client as a Solution Lead and Functional Analyst focused on Oracle EBS - AR and iReceivables. We're looking for an experienced professional with deep functional expertise in Oracle's Order-to-Cash modules, who is excited to be a key contributor to ERP transformation programs. What You'll Do Lead solution design and deployments across AR, iReceivables, Invoicing, Payments (ACH, Credit Card), Tax, and SLA Analyze and document business requirements Collaborate across Agile, multi-squad teams to ensure on-time delivery Communicate effectively with stakeholders in the US and Canada Deliver on transformation initiatives while proactively solving issues What You Bring 10+ years of Oracle EBS experience, especially in Order-to-Cash 7+ years working on ERP transformation programs Hands-on expertise in AR, iReceivables, Payments, and related modules Knowledge of ECC (Enterprise Command Center) is a plus Strong documentation and analytical skills Excellent communication and interpersonal skills Fluent in English with a proactive, result-oriented mindset Experience working in Agile and complex delivery environments
    $35k-44k yearly est. 4d ago
  • Customer Service Representative(Office and Administrative Support)

    Careerbuilder-Us 4.6company rating

    Collections Representative job 25 miles from Alpharetta

    We are currently seeking an organized, friendly, and professional Administrative Assistant/Customer Service Representative to join our team. This dual role is ideal for someone who thrives in both administrative support and customer-facing interactions. Key Responsibilities : Administrative Support : Manage and maintain executives' or teams' schedules, appointments, and meetings. Handle correspondence, emails, and phone calls in a professional and timely manner. Prepare reports, presentations, and other documents as needed. Organize and maintain office files, records, and databases. Assist with basic bookkeeping and invoicing as necessary. Coordinate office supplies and ensure the office is well-organized and equipped. Customer Service : Respond promptly to customer inquiries via phone, email, and chat. Provide excellent service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner. Process orders, returns, and exchanges. Maintain customer records and update information as needed. Help resolve any issues or concerns customers may have, offering solutions in a clear and friendly way. Follow up with customers to ensure their needs were met.
    $24k-31k yearly est. 3d ago
  • Wireless Customer Service Representative - NEW AT&T CLIENT!

    Regal Management, Inc. 4.1company rating

    Collections Representative job 25 miles from Alpharetta

    We are on a mission to connect our customers with the newest technology and wireless products on the market. To do so, we partnered with the nation's leading provider of Internet and wireless services. Our goal is to ensure our local businesses have consistent and reliable connectivity for work, leisure, and everything in between. Our Wireless Customer Service Representatives are the cornerstone of our initiative and produce unmatched results for our consumers and clients alike. As a Wireless Customer Service Representative you will have the opportunity to make someone's day better by meeting with them directly and finding the best solutions to their telecommunications needs. If you're passionate about technology and delivering unmatched customer service, we encourage you to apply today! Responsibilities of the Wireless Customer Service Representative: Initiate contact with potential, current, and former customers in person to provide a comprehensive understanding of our clients' wireless products and services Stay up-to-date on any promotions or discounts being offered by our client and upsell services when appropriate Maintain and organize sales contracts and other confidential customer information in our POS system Follow compliance guidelines as outlined by our clients and represent the brand in a professional manner at all times Collaborate with fellow Wireless Customer Service Representatives to track customer engagement trends and campaign data Confidently answer any customer questions and overturn objections when necessary
    $23k-30k yearly est. 3d ago
  • Client Care - CSR

    Home Job Locator

    Collections Representative job 25 miles from Alpharetta

    Exciting Opportunity: Join Our Team from the Comfort of Your Home! We are looking to fill CSR positions as soon as possible. Apply today! Are you looking for a flexible and rewarding way to contribute to a dynamic team? We're seeking motivated individuals to collaborate with us remotely, bringing their unique skills and expertise to the table. What You'll Do: Collaborate: Work closely with our team to achieve shared goals. Innovate: Bring fresh ideas and creative solutions to the forefront. Support: Assist in various tasks that keep our operations running smoothly. What We Offer: Flexibility: Enjoy the freedom to manage your own schedule from anywhere. Growth: Access to opportunities for personal and professional development. Community: Be part of a supportive and inclusive team culture. What We're Looking For: Proactivity: Individuals who take initiative and are eager to contribute. Communication: Strong verbal and written skills to effectively collaborate. Tech-Savvy: Comfortable using digital tools and platforms for remote collaboration. If you're ready to make an impact and thrive in a remote setting, we want to hear from you! Apply today and take the next step in your career with us.
    $25k-33k yearly est. 3d ago
  • CSR/Branch Administrator (Customer Care-Retail opportunity in Canton / Jasper, GA area; competitive pay and benefits; stability;

    Blossman Gas 4.3company rating

    Collections Representative job 14 miles from Alpharetta

    Are you looking for a growing, but stable company in which to build a career in the Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of CSR-Branch Administrator at our growing, retail location in the Canton / Jasper, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Branch Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training / professional development and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $27k-33k yearly est. 3d ago
  • AT&T Account Representative

    Encore Promotions

    Collections Representative job 25 miles from Alpharetta

    Shape the Future of Connectivity: AT&T Account Representative at Encore Promotions in Atlanta! Encore Promotions, a leading direct marketing and business development firm based in Atlanta, is looking for ambitious, results-driven individuals to join our team as AT&T Account Representatives. In this role, you'll play a key part in expanding the reach of AT&T's advanced internet, mobile, and TV services. Backed by our people-first culture and hands-on training, you'll help build meaningful customer relationships while driving growth and delivering impactful solutions that connect consumers with the technology they rely on every day. As an AT&T Account Representative, you'll connect customers with cutting-edge telecom solutions through personalized, face-to-face interactions. With expert training, ongoing mentorship, and a high-energy environment, you'll sharpen your sales skills, earn uncapped commissions, and grow your career in a company built on innovation and results.
    $29k-43k yearly est. 3d ago
  • Billing Coordinator

    Dentons Us LLP 4.9company rating

    Collections Representative job 25 miles from Alpharetta

    Chicago, IL, USWashington DC, DC, USShort Hills, NJ, USAtlanta, GA, US Jun 26, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients. **Responsibilities** + Generates and distributes pro formas. + Creates and formats client invoices. + Edits cost, time and narratives. + Identifies and resolves billing issues, both in paper format and e-billing format. + Resolves billing inquiries. + Works with billing attorneys and their assigned secretaries. + These duties may be ongoing or adhoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + High School graduate + 2+ years' legal billing experience + Computer expertise with Elite Enterprise, MS Word and Excel + Excellent verbal and written communication skills + Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Ability to multi-task and shift priorities quickly. + Must be detail-oriented with excellent organizational skills and the ability to self-motivate + Flexibility to work overtime as needed **Salary** Chicago DOE: $76,000 - $83,00 Washington, DC DOE: $76,000 - $85,000 New Jersey DOE: $71,000 - $86,000 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Chicago
    $76k-85k yearly 22d ago
  • Account Specialist

    RT Fashion Hub LLC

    Collections Representative job 25 miles from Alpharetta

    RT FASHION HUB LLC wouldn't be an industry leader without its successful sales team. We're seeking a qualified sales specialist to sell our products and services that help improve the lives of people around the world. The ideal candidate will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. We're seeking a quick learner who has strong listening and negotiating skills as well as an ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and participating in trade shows, the sales specialist must be both approachable and professional in order to help us extend our global reach and impact. Objectives of this role • Represent the company effectively by developing comprehensive knowledge of its offerings • Maximize sales performance through strong relationships with clients and awareness of their needs and lifestyles • Achieve weekly, monthly, and annual sales and activity quotas • Generate leads by committing to customer service and building relationships • Adjust sales techniques according to interactions and results in the field • Conduct incisive and insightful research of markets and competitors
    $33k-51k yearly est. 1d ago
  • Accounts Receivable Specialist

    Creative Financial Staffing 4.6company rating

    Collections Representative job 25 miles from Alpharetta

    Accounts Receivable Specialist - Join a Growing Manufacturing Team $22.00-$25.00/hour Why You'll Love This Accounts Receivable Specialist Opportunity Industry Growth: Join a manufacturing company that is expanding and investing in emerging technologies. Career Development: This company promotes from within, providing long-term career growth. Diverse Applications: Work in an organization that serves commercial, industrial, and outdoor applications. Employee Reviews: "Flexible work hours, great team cohesion, and positive work environment." "Casual work environment with opportunities for personal expression." "Nice people to work with and excellent management." Key Responsibilities of the Accounts Receivable Specialist The Accounts Receivable Specialist will process and reconcile account receivables and remittances. Create and maintain detailed financial reports to ensure accurate tracking of payments. Conduct periodic audits of the general ledger and company financial documents. As an Accounts Receivable Specialist, you will address discrepancies, including double payments and missing remittances. The Accounts Receivable Specialist will manage collections processes as needed to maintain financial accuracy. What the Company is Looking for in an Accounts Receivable Specialist Education: Associate degree in finance or accounting preferred but not required. Experience: Prior accounts receivable and cash applications experience. Skills: Ability to work independently while contributing to team goals. Detail-Oriented: Strong ability to multitask and manage multiple deadlines. Communication: Superb written and verbal communication skills. Perks of the Accounts Receivable Specialist Role Casual and collaborative work environment. Growth-oriented company that values career development. Work-life balance with flexible work hours and a supportive team culture. Applicants must be authorized to work in the United States without sponsorship.
    $22-25 hourly 4d ago
  • Collections Specialist

    Dekalb County (Ga 3.8company rating

    Collections Representative job 23 miles from Alpharetta

    will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: * To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes * Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.
    $17.7-26.9 hourly 5d ago
  • Group Housing Billing Coordinator

    Sitio de Experiencia de Candidatos

    Collections Representative job 25 miles from Alpharetta

    Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $34k-47k yearly est. 5d ago
  • Collection Specialist

    Toi Toi USA

    Collections Representative job in Alpharetta, GA

    The Collections Specialist is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts receivable statements to identify debts owed to their company, contacting customers or business partners to notify them of overdue payments and documenting debts collected. Duties & Responsibilities · Corresponding with customers that have a past due balance either by phone, email, or mail. · Sending statements or invoices and figuring out different payment methods. · Working with customers to resolve their past due account and update any information that is relevant to billing. · Keeping either a log or notes of customers contacted and what was discussed. · Notifying our billing team of any errors and working in house to resolve those errors. · Working with General Managers and sales to figure out the best approach with certain customers. · Working to reduce our overall bad debt risk. Qualifications · Finance/Accounting experience preferred but not a must. · At least 3 + years' experience in customer service is required. · Must be able to work in a fast-paced work environment. · Must be able to operate general office equipment. · Effective problem-solving skills. · Ability to handle conflict and resolution. · Ability to learn a new system relativity quickly. · Organized and a great note taker. Physical Requirements & Working Conditions · Must be able to talk, listen, and speak clearly on telephone. · Job is primarily sedentary, minimal physical effort/lifting - up to 10 pounds. · Office environment. · No travel is required for this job. Job Type: Full-time Pay: $25.00 - $28.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person
    $25-28 hourly 60d+ ago
  • Associate Collections Specialist

    Aptean 4.5company rating

    Collections Representative job in Alpharetta, GA

    Overview Are you ready for what's next, now? We're looking for an Associate Collections Specialist for our office in Alpharetta, GA. The position is full-time, on-site 5 days a week in our Alpharetta office. You'll join an awesome team to support our growing customer base. About the Role We are seeking an Associate Collections Specialist to become a vital member of our Finance Team in our Alpharetta Office. In this role, you will play a key part in driving our financial success while cultivating strong relationships with a diverse range of customers, from small businesses to enterprise-level accounts. Key Responsibilities: As a Collections Specialist, you will be at the forefront of our cash collection efforts and will manage our accounts receivable. Your responsibilities will include: Collection Management: Generate weekly aging reports and actively engage with past due accounts through calls and emails, focusing on reducing Days Sales Outstanding (DSO) and enhancing our cash flow. Credit Evaluation: Assess customer creditworthiness to make informed decisions about credit limits and payment terms, ensuring a healthy accounts receivable portfolio. Relationship Development: Build and maintain strong relationships with a diverse portfolio of customers, addressing their queries and ensuring prompt resolutions to any invoice issues. Collaborative Problem-Solving: Partner with your Team Manager to compile insightful weekly reviews of accounts receivable ledgers and escalate billing disputes as necessary. Analytical Investigation: Investigate short-paid invoices and overpaid items, ensuring accuracy in our financial records. Target Achievement: Meet and exceed monthly targets while delivering high-quality work, balancing independence with teamwork. What we're looking for: 0-3 years' relevant experience in a dynamic environment Self-motivated and able to thrive in a fast-paced environment. Able to operate on own initiative and work independently while contributing to team goals. The ability to build and maintain relationships with both customers and internal teams. Attention to detail and a meticulous and structured approach. Proficiency in Excel and word processing Strong communication skills, with fluency in English being essential; additional languages are a valuable asset. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company. " -TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $34k-44k yearly est. 9d ago
  • Senior Collections & Recovery Specialist

    Northpoint Commercial Finance 4.2company rating

    Collections Representative job in Alpharetta, GA

    Backed by Laurentian Bank With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017. With over $45 billion in assets, a solid cultural alignment and variety of financing solutions, Laurentian Bank ensures stability for the foreseeable future while allowing Northpoint Commercial Finance to maintain its personal, flexible approach. Northpoint Commercial Finance offers businesses across North America personal, flexible financing options such as inventory finance, equipment finance and asset-based lending to support their business growth needs. This position will be focused on Equipment Finance with Northpoint Commercial Finance in the US. Position Summary: Responsible for minimizing monthly deliquency and charge offs. Serve as point person to manage the team’s external partners. Successfully deliver on the team’s strategic initiatives. The candidate will work closely with the VP, Special Assets to manage assigned problem loans which would include default workouts, liquidating accounts, forbearance negotiation, repossession, remarketing/repurchase of collateral and dealer cash audit routines. Responsibilities: • Analyze delinquent accounts and work with customers and external partners to identify and implement solutions within company policies and escalate as needed. • Develop and maintain relationships with external partners. • Coordinate with various departments and external partners for problem resolution. • Facilitate requirements gathering sessions to identify and scope out department needs; create requirement documents, define high-level functionality and create use case scenarios. • Identification and realization of opportunities for process optimization and automation. • Seek out industry trends and organizational knowledge to understand alternative approaches/solutions; re-engineer processes and look for automation opportunities. Replace manual and inefficient processes with automated solutions. • Create and maintain documents, diagrams and process maps for operational processes; establish and maintain user and training guides with written content. • Provide training on best practices and provide subject matter guidance to team members. • Customer Service – Provide prompt, professional and proficient assistance to our commercial and leasing customers. • Risk Mitigation & Collections – Monitor assigned high risk dealers for delinquency trends and take appropriate action when necessary, including phone collections, written demands for payment and the coordination/participation of collateral repossessions. Coordinate with external partners for problem resolution. • Takes lead on loan default workouts to include site visits, root cause investigation, principal interviews, collateral evaluation and structuring of repayment agreements to best protect Northpoint’s interests. • Assists the VP, Special Assets on performing ongoing high-level monitoring of high exposure accounts, specifically focused on aging status items. • Field Audit Reconciliation (Commercial Finance) – Receive and resolve clearance calls from field auditors performing inventory inspections at dealer locations. Address collection issues and collateral discrepancies at the conclusion of the inspection. Recognize and communicate potential risk to the appropriate level of management. • Administrative Duties – Process system changes; produce and review delinquency reporting.] Minimum Education: Bachelor's Degree in Business Administration, Finance, Accounting or related discipline or equivalent combination of experience and education.] Minimum Experience: 5+ years commercial lending or financial services industry experience.] Requirements: • Understanding of collections and recovery legal requirements and best practices. • Proven track record of meeting collections and recovery targets while maintaining customer focus. • Ability to effectively multitask and manage competing priorities to meet established deadlines in a fast paced environment; • Excellent communication and documentation skills. • Ability to work both independently and collaborate with others in cross-functional settings; • Innovative thinking yielding creative solutions and alternatives. • Highly inquisitive by nature, with strong analytical skills and a keen eye for details. • Ability to successfully apply standard financial, accounting and business problem-solving skills to business problems. • Advanced Microsoft Office skills - Word, Excel, Outlook, PowerPoint. • Ability to make decisions within established guidelines. • Organized, efficient, knowledgeable, accurate and professional; The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
    $32k-41k yearly est. 19d ago
  • Collections Specialist

    Specialty Building Products 3.6company rating

    Collections Representative job 11 miles from Alpharetta

    Specialty Building Products is currently looking for a Collections Specialist to join our VALUES based organization to work business-to-business Collections Specialist works with customers to collect receivables owed to the company. Responsibilities & Essential Functions: * Reach out to customers with overdue payments through phone calls, emails, and other communication channels. * Conduct follow-up communication to negotiate payment arrangements and resolve outstanding issues. * Analyze customer accounts and determine the best course of action for payment resolution. * Work with management and customers to establish payment plans based on customer financial situations. * Maintain accurate and detailed records of all customer interactions, payment agreements, and account status updates. * Update customer account information and documentation in the collections system. * Provide clear and concise explanations of outstanding balances, late fees, and payment terms to customers. * Address customer inquiries and concerns related to their accounts. * Monitor customer account, identifying potential risks and taking preventive measures. * Generate and analyze reports on accounts receivable, collection efforts, and overdue payments. Required credentials: * High school diploma or equivalent; additional education in finance or related field is a plus. * 2-3 years of experience of Commercial Collections required. * Consumer collections experience will not be considered for this role. * Proven experience in collections or a similar role. * Strong Excel experience required. * Familiarity with accounting principles and financial processes. * Strong negotiation and problem-solving skills. Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.
    $29k-38k yearly est. 7d ago
  • 1st Party Collection Specialists-ATL

    Us Sequium Asset Solutions

    Collections Representative job 25 miles from Alpharetta

    Full-time Description Sequium is currently searching for 1st Party Collection Specialists! Qualified representatives will have prior call center experience to handle targeted outbound calls to consumers and/or authorized third parties, answer inbound calls, and negotiate the repayment of past-due accounts. We Offer:$17 - $20 HOURLY BASED ON EXPERIENCE, PLUS BONUS OPPORTUNITYPAID TRAINING, WE TEACH YOU TO BE SUCCESSFULAWESOME ENVIRONMENTPTO, MEDICAL, DENTAL, VISION, 401K, TUITION REIMBURSMENTMUST BE ABLE TO MULTITASK Office Location: Vinings, GA (Remote opportunity after 60 days in office for training) EOE M/F/V/D b/g check, drug screening required Sequium, We Offer a Career Not Just a Job Salary Description $17-$20/hour + monthly bonus opportunity
    $17-20 hourly 60d+ ago
  • Collections Specialist

    Atlas Technical Consultants, Inc.

    Collections Representative job 25 miles from Alpharetta

    Atlas is a nationwide leader in civil engineering materials testing and geotechnical consulting services for environmental industrial and infrastructure construction projects Headquartered in Austin TX Atlas currently has over 3500 employees with offices throughout the US including Alaska & Hawaii Its no accident that Atlas creates a better experience for infrastructure and environmental projects Its how we are built with the best people in the industry with the reach and expertise to help at any and every step of the project and with a heart led approach that puts quality and safety at the center of everything we do Were just built to be better We are a great company Atlas Technical Consultants LLC has an immediate need for an experienced Collections Specialist that is seeking a full time position in a multi faceted and fast paced work environment This person can sit in either out Atlanta GA or Lafayette LA offices Job responsibilities include but are not limited to Following up and maintaining timely collection of assigned commercial accounts achievement of cash flow projections established by executive leadership and reconciling client accounts Candidate will also serve as company liaison between the client and internal management and staff Minimum requirements Bachelors Degree from four year college or university; or 3 to 5 years of related experience andor training; or equivalent combination of education and experience Ideal candidate must have strong negotiation and communication skills Highly motivated Must be able to work well independently Must be proficient in Microsoft Word Excel and basic Internet skills Compensation 24 To 29 Per Hour Benefits Atlas offers a comprehensive benefit program to meet the diverse needs of our employees Depending on your employment status Atlas benefits include health dental vision life AD&D voluntary life AD&D disability benefits leaves of absence 401k paid time off paid holidays employee assistance program educational assistance program Who We Are We strive to be the most sought after infrastructure and environmental solutions company known for our unique values driven approach and brought to life by the industrys most exceptional people Atlas provides professional testing inspection engineering environmental and consulting services from more than 100 locations nationwide We deliver solutions to both public and private sector clients in the transportation commercial water government education and industrial markets With a legacy of providing consistent quality and results Atlas creates a better experience at every stage of an infrastructure project We connect the best experts in the industry to deliver value from concept to completion and beyond This means doing everything our clients expect and then raising the expectations in a way that only our people can Our Values Life We enhance quality of life We value people and safety above all else Heart As our hallmarks we act with compassion empathy and respect Trust We work together as partners doing what we say with full accountability Mastery Always striving for the highest quality we ensure greatness inspires all our work Atlas EEOC Statement Atlas is an equal opportunity employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship Atlas makes hiring decisions based solely on qualifications merit and business needs at the time For more information read through our EEO Policy httpswwweeocgovsitesdefaultfiles2023 0622 088EEOCKnowYourRights612ScreenRdrpdf LI KS2
    $30k-39k yearly est. 17d ago
  • Collection Specialist

    Wesley Apartment Homes 3.9company rating

    Collections Representative job 13 miles from Alpharetta

    Wesley Apartment Homes (Sandy Springs, GA) has established an in-house Collection Department to provide a dignified and effective means of collecting and recovering delinquent rent and charges from past residents. We are looking to grow our team with a Bilingual (english/spanish) Debt Collector who desires to work in the 1st party environment. There is a steady pipeline of fresh accounts for our team members, with strong support from the apartment company to help maximize results. Salary ranges from $17-$19/hour (D.O.E) with opportunity for monthly bonuses and incentives! This is an in-office position (not remote). Must be able to fluently read, speak and write Spanish. FT Position with working hours 11AM -8PM Monday - Thursday and 9AM - 6PM Friday. If you are a well-organized, highly capable team player, bilingual (English / Spanish) with excellent customer service, poise, and determination, this is a great opportunity to use your knowledge and skill to achieve your potential. Important qualifications for our team members are: Key Responsibilities Responsible for assigned account portfolio, working closely with former residents and in-house property managers to resolve open balances in a timely and efficient manner. Initiate and follow up with a consistent plan of courteous communication, primarily by phone, email, fax and written correspondence. Analyze and resolve payment discrepancies. Document and maintain up to date credit and collections activities in our software Requirements Strong written and verbal communication skills; must be extremely tactful in order to effectively handle sensitive credit and collections issues. Bilingual (English / Spanish) required* Commitment to problem solving and organized work flow Detail oriented and able to explain data. Ability to maintain composure under occasionally stressful situations. Flexible and adaptable to changing priorities. Ability to develop cooperative working relationships and internal and external contacts at all levels. Positive attitude with customer service approach. Experience working in a fast-paced, team environment. Minimum 1 to 3 years of customer service and/or collections/accounts receivable experience Commitment to follow appropriate laws, regulations and settlement guidelines including FCRA/FDCPE (certification a plus) Benefits: Medical, Dental, Vision, Short Term / Long Term Disability, Company paid Life AD&D Access to Flexible Spending Account (FSA) and Health Savings Account (HSA) Robust Employee Assistance Program (EAP) 401k Large Apartment Discount Generous Paid Time Off (PTO) Package Paid Holiday's And much more! To apply, please submit a current resume. Wesley Apartment Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salary Description 17.00-19.00/hr
    $17-19 hourly 18d ago

Learn more about collections representative jobs

How much does a collections representative earn in Alpharetta, GA?

The average collections representative in Alpharetta, GA earns between $24,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Alpharetta, GA

$31,000
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