Business Analyst jobs in Spokane Valley, WA

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. Collaborates with clients to modify or tailor existing analysis or reports to meet their specific needs. May participate in management reviews, including presenting and interpreting analysis results, summarizing conclusions, and recommending a course of action. This is a general role in which employees work with multiple types of business data. May be internal operations-focused or external client-focused. **KNOWLEDGE/SKILLS/ABILITIES** + Provides analytical, problem solving foundation including: definition and documentation, specifications. + Recognizes, identifies and documents changes to existing business processes and identifies new opportunities for process developments and improvements. + Using project management skills to oversee data acquisition, dashboards, and executive-level PowerPoint slide reporting + Reviews, researches, analyzes and evaluates all data relating to specific area of expertise. Begins process of becoming subject matter expert. + Conducts analysis and uses analytical skills to identify root cause and assist with problem management as it relates to state requirements. + Analyzes business workflow and system needs for conversions and migrations to ensure that encounter, recovery and cost savings regulations are met + Prepares high level user documentation and training materials as needed. **JOB QUALIFICATIONS** **Required Education** Associate's Degree or equivalent combination of education and experience **Required Experience** + 3-5 Years of business analysis + 4+ years managed care experience + Demonstrates familiarity in a variety of concepts, practices, and procedures applicable to job-related subject areas. **Preferred Education** Bachelor's Degree or equivalent combination of education and experience **Preferred Experience** + 1-3 years formal training in Business Analysis and/or Systems Analysis + Excel, PowerPoint, PowerBI, Salesforce and other database software To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $21.82 - $51.06 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

We are looking to hire a qualified and potential Data Entry Analyst to join our team. Your new role Are you interested in learning more about the financial industry, hedge funds, ideally also in the asset management environment? Are you solid with juggling a significant amount of information, deadlines and communication needs at the same a time? We are looking for someone like you to: - Identify, classify, and sort documents electronically * Statements/Confirmations * Weekly estimates * Financial Statements * Proxies/Corporate Actions * Legal documents - Process/file emails from third-party investment managers * Using filing system software to enter data into the system * Using filing system software to select where to file emails and attached documents * Handling a high volume of emails per day in an accurate and consistent manner - Analyze feeds from vendor websites - Manually price investment instruments. Knowledge of NAV per share pricing, investment performance returns/statistics is a plus (week-to-date, MTD, QTD, etc.) - Establish fund mapping and creation - Maintain a high degree of quality control and validation of the completed work - Perform ad-hoc requests * Looking up sources of entered data when someone inquires * Assisting teams with entering data as part of an ad-hoc project What you'll need to succeed - Solution-oriented, creative and able to cope with complex matters and deadlines, while being detail-oriented - Highly proficient in Microsoft Office - Strongly analytical and able to multi-task - Dependable, self-motivated and accountable - Excellent in communication and collaboration - Fluent in English What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV . If this job isn't quite right for you but you are looking for a new position, please apply and there will be a a confidential discussion on your career.

Determined. Imaginative. Curious. If these are some of the ways you describe yourself - we want to learn more about you! At TC Energy, we are Energy Problem Solvers - passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team! The Opportunity The successful candidate will play a critical role in supporting the Air Emissions and Reporting team with respect to emissions testing of natural gas-fired reciprocating engines and turbines at natural gas transmissions and storage compressor stations. The candidate must have operational experience with natural gas reciprocating engines and turbines during both commissioning and operation. Must be a self-starter, capable of producing high-quality work and execute high quality work with minimum supervision, and be capable of managing several projects simultaneously. What you'll do * Manage and coordinate the emissions testing of natural gas-fired reciprocating compressor engines and turbines at natural gas transmission and storage compressor stations. * Prepare and submit emission testing compliance reports in accordance with Title V air permit requirements and state and federal regulations. * Provide oversight and technical support to operations staff and third-party emissions testing contractors. * Work closely with regional air analysts and operations staff to understand site-specific processes and operating procedures for effectively executing the emissions testing program. * Provide technical Subject Matter Expertise (SME) in the evaluation of emerging air regulations impacting natural gas reciprocating engines and turbines, assessing gaps and advising management on potential impacts. * Manage air emission testing data, test reports and emission factors to support emission inventory reporting. * Support continuous improvement initiatives to identify technology, equipment, or methods to lessen environmental impact of emission units. * Support the development and maintenance of the regulatory compliance systems and tools to drive continuous improvement of compliance performance and enable departmental efficiencies. * Establish and maintain effective working relationships with internal stakeholders (e.g. team peers, operations staff) and external stakeholders (e.g. regulatory agencies and 3rd party contractors). Minimum Qualifications * Bachelor's degree, preferably in Environmental Science, Engineering (mechanical, environmental, or chemical), or related disciplines * 5+ years of experience with emissions testing and compliance reporting. * Strong research skills to stay informed on emerging environmental issues, technology, and regulation changes * Proficiency in reading engineering drawings, P&IDs, specifications, and site plans * Excellent troubleshooting and problem-solving skills, with the ability to work independently and make informed decisions under pressure * Strong communication and collaborative skills. * Familiarity with industry standards, safety protocols, and regulatory compliance in natural gas transmission and storage facilities. Preferred Qualifications * Experience with performance testing requirements of federal regulations such as NSPS JJJJ, KKKK, and NESHAP ZZZZ and YYYY for transmission pipelines and storage facilities in the US. * Expertise in assessing the impact of and developing/implementing strategies to address environmental air emissions regulatory initiatives. * Demonstrated understanding and experience managing large groups of operational data at a detailed or summary level to support air emission calculation and reporting. To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid About our business TC Energy is a leading energy infrastructure company in North America. We have complementary businesses of natural gas pipelines and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states. TC Energy is an equal opportunity employer. Learn more Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates. Thank you for choosing TC Energy in your career search. * Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder. * Applicants must have legal authorization to work in the country in which the position is based with no restrictions. * All positions require background screening. Some require criminal and/or credit checks to comply with regulations. * TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting ********************.

The Data Analyst position provides data analysis and report development for a college function. This position analyzes user requirements, responds to, and resolves user requests/issues, participates in user support and training activities, acts in the role of analyst to define/refine processes and supports user reporting needs. Examples of Duties Essential Functions/Duties: * Partners with key staff members to analyze business processes and needs. * Research new ERP and 3rd party vendor releases/updates to help optimize business processes. * Works with functional owners, uses knowledge to create business workflows, identifies and implements solutions. * Coordinates technical resources to troubleshoot issues, and supports functional testing cycles, defect tracking, and resolutions. * Develops and maintains documentation on requirements, functional specifications, testing procedures and configurations. Office i.e., Doc Imaging, Share point (content management system), SQL, etc. * Monitors ongoing operation and performs activities to assist with performance tuning and troubleshooting of application issues. * Creates reports and provides extracts from databases, analyzes, and manipulates data in Excel, Access, data-mining tools, or other software as required for the task at hand. * Attends professional development events or conferences to stay abreast of best practices and compliance changes. * Performs other duties as assigned. Typical Qualifications Required Skills: * Working knowledge of database interfaces and reporting tools. * Experience in development of SQL (or similar program) reports, queries, and scripts. * Excellent verbal and written communication skills. * Superior Excel and Access skills. * Ability to work independently. * Ability to manage multiple projects. * Organized with ability to meet critical deadlines. * Ability to analyze data, logically create conclusions, and generate technical reports. Working Conditions/Additional Information Salary and Benefits Information * This position is level P14. We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available. Required Education: * A bachelor's degree from a regionally accredited college or university is required. Required Experience: * At least two (2) years of data analyst experience is required. Preferred Experience: * Experience with Banner is preferred. * Higher Education experience preferred. Supplemental Information Submissions that do not include all parts of the following required information will not be considered: * a resume. * an electronic job application (all sections MUST be completed). Important Information * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. * Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. * To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application. * Polk State College is a drug-free workplace. * Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis. * Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment. * Polk State College does NOT provide relocation assistance for this position. Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lonnie Thompson Chief of Institutional Compliance & Engagement Title IX Coordinator 999 Avenue H, NE Winter Haven, FL 33881 WAD 215A ************, ext. 5378 We encourage applicants to provide feedback of their experience or request help at ****************.

**About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of ourassociates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better. **About the Role:** Be part of a system-forward, solutions-driven team supporting core platforms within the loan servicing space. This role will work closely with servicing teams, IT partners, and product owners to analyze business needs, troubleshoot system issues, implement enhancements, and support daily workflows with a strong technology lens You'll play a critical part in documenting requirements, conducting user acceptance testing, and facilitating communication between business and technical stakeholders. Ideal candidates are curious, analytical, and capable of balancing detail with big-picture thinking. This is a great opportunity to grow your business analysis skills within a mission-driven financial institution. + Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals. + Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems. + Researches and interprets business needs of moderate complexity and translates into application and operational requirements. + Assists with business base development and RFP process (as applicable) during the project initiate phase. + Assists in integration and user acceptance testing of new or revised workflows, processes, and/or systems. + Supports the development of training, as well as implementation and post-implementation material. + Serves as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow. + Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. + Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. + Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. + May be asked to coach, mentor, or train others within the team. + Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. + Takes personal initiative and is a positive example for others to emulate. + Embraces our vision to become "Business Bank of Choice" + May perform other duties as assigned **About** **You:** + Bachelor's Degree in business, project management, business systems or equivalent.Preferred + 2-4 yearsof relevant business analyst and/or project management and/or operations experience related to the assigned business unit function.Required + Demonstrated data analysis skills including project management and/or operations. + Knowledge of banking policies, procedures, practices and documentation. + Proficient knowledge of development concepts and practices, potential applications, and customer requirements. + Proven usage of project management skills. + Excellent written and verbal communication and presentation skills. + Ability to work effectively with individuals and groups across the company to manage customer relationships. + Business operations knowledge, analytical and problem-solving skills. **Job Location(s):** Ability to work fully onsite at posted location(s). This evergreen requisition is designed to support ongoing hiring needs within our Loan Operations team. Multiple positions are available; we continuously review candidates to fill open role as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring. Liberty Lake, WA Tacoma, WA Roseburg, OR Phoenix, AZ **Our** **Benefits:** We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $23.00 - $30.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefiteligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. **Our Commitment to** **Diversity** **:** Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] . **To Staffing and Recruiting Agencies:** Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.

will work 37.5 hours per week. The position allocated to this class performs senior-level information technology work pertaining to the development, design, programming, testing, implementation, modification and maintenance of computer programs and applications across multiple platforms and technologies. The incumbent leads and performs professional data analysis work, including support of data reporting and analysis tools; serves as a lead worker, assigning, directing and monitoring the work of subordinate professional, technical and other data analyst staff on a regular or project basis; may provide direct supervision and evaluations for subordinate professional or technical staff; performs complex professional support and administration of assigned programs and applications; troubleshoots, researches and resolves difficult and complex data analysis applications problems and provides advanced professional, technical support for users. Under the general direction of the Department Head/Elected Official or designee, work is performed with considerable independence and is reviewed through meetings, status reports and from results obtained. TOTAL COMPENSATION: $88,396 - $123,689 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices. * Provides and coordinates the analysis of departmental data by identifying data found in various computer systems, pulls or filters data for analysis, and presents data in reports or screens for distribution or evaluation. * May serve as primary liaison with vendor for implementation of new software program in coordination with County Information Technology (IT) Department, monitors system storage and performance, sets parameters for optimal function; coordinates upgrades and testing processes. * Provides regional coordination of departmental data analysis. * May coordinate and/or prioritize application activities within specific department; works on complex data analysis and application issues; investigates, analyzes and corrects operational problems to ensure smooth operation of specific application systems. * Examines manual and/or older systems to identify functionality issues; establishes integration points between software applications to allow for the analysis of data. * Coordinates research and integration of software packages into existing the departments applications using current technology to improve business models; creates and demonstrates application prototypes for discussion with users; solicits and documents feedback; ensures proper interfaces with other systems. * Provides application related training to end users, employing a variety of software and methodologies to create instructional presentations, organizes and coordinates meetings to inform and instruct groups and/or individuals regarding custom software. * Function at an administrative level to ensure appropriate software based security, working with the County IT Department on security issues. * Working with County IT Department, develops recommendations for, and assists with planning, selection, acquisition, deployment and upgrades of applications and programming tools as assigned. * Identifies opportunities to develop and enhance operational efficiencies and recommend new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. * Communicates assigned information technology activities with other county departments or divisions within the specific department. * Develops and maintains software documentation and use instructions. * Attends and participates in meetings; serves on committees and task forces, communicates with supervisor regarding the status of assignments and projects. * Supervises technological or related projects to include direct supervision over professional, technical and other staff for duration of project. * May directly supervise professional, technical or other staff within the department. * Reviews and provides oversight of data released by the department. * Attends weekly leadership team meetings, involved in planning discussions for current and future information technology systems and other projects from an information technology perspective. * Provides oversight and feedback on contracts, data use agreements, departmental policies. * Plans, schedules, conducts, coordinates phases of system development for vendor or county IT supplied systems deployed by the department. * Performs a myriad of occasional task from advising on PC purchases to supporting work from home users to managing user permissions and unlocking user accounts. * Installs and configures software and peripheral devices such as printers/scanners/web cams to keep the department running when county IT is not immediately available. * Performs other related duties as required/assigned. As Healthcare Information & Management Systems Analyst 2: (Community Services Department) * Provides ongoing project implementation and design work to ensure an architecturally sound business systems and data warehousing environment, including software changes, data integration, data quality/compliance/integrity, Electronic Data Interchange (EDI) file processing, data exports, system implementation and support, data analysis, and business reporting. * Oversees the technical aspects of Healthcare Data security with regard to department applications, and communications with provider agencies and Washington State Health Care Authority. * Provides technical mentoring, training, and other assistance to the Data Quality Assurance Analyst 1 to provide timely and accurate information to the Community Services Department (CSD), CSD leadership, the State, and provider agencies. * Documents requirements, designs specifications and performs development and testing of reports produced for review by CSD's leadership in the effective management of utilization and performance measurements and goals. * Participates in the data collection, data analysis, data processing, and results reporting of the CSD annual monitoring, state reviews, and other high priority compliance and business activities. * Performs and facilitates the necessary systems/data/business analysis, design, and development for enhancements, projects, and other business proposals based on requests from CSD staff and leadership. * Identifies system deficiencies or inefficiencies, making recommendations and participating in the design of system enhancements involving data collection, data integration, data processing, reporting, and systematic automation. * Provides data analysis to investigate and resolve data integrity issues in the business applications, Data Warehouse, data submission files, state data warehouse/data marts/ODS, and provider agencies' source systems. * Ensures data processing projects are prioritized, timely and accurate. Ensures scheduling and timeliness of data reporting to and from contracted entities. * Designs, maintains and enhances the division data dictionary, EDI specifications, crosswalk documentation, data/process flow charts, and other documentation relevant to data compliance and reporting requirements. Maintains up-to-date master client index flow charts, data entry processes, and the data acquisition and reporting systems for CSD's information systems. * Participates in programmatic committees and meetings with leadership staff to ensure data systems are meeting the objectives of the treatment programs. * Facilitates and/or participates as a key contributor to the Information Technology (IT) Committees for providers of mental health. * Monitors the provider treatment agencies for disaster recovery, structural and reporting compliance, timely and accurate EDI data submissions, and overall data integrity based on regulatory requirements. * Evaluates and communicates with vendors (e.g. ITD, Electronic Medical Records vendor) regarding network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences. Functions as CSD liaison to ITD for network and systems issues, as well as HELP Desk requests. * Writes and maintains SQL scripts for data extraction and reporting * Performs duties of subordinate level classifications as needed. * Performs other related duties as assigned. Detention Services * Reviews and provides oversight of offender data released by the department. * Attends weekly Detention Services leadership team meetings, involved in planning discussions for current and future information technology systems and other projects from an information technology perspective. * Provides oversight and feedback on contracts, data use agreements, departmental policies. * Plans, schedules, conducts, coordinates phases of system development for vendor or county IT supplied systems deployed by the Detention Services department. * Perform a myriad of occasional task from advising on PC purchases to supporting work from home users to managing user permissions and unlocking user accounts. * Installs and configures software and peripheral devices such as printers/scanners/web cams to keep the department running when county IT is not immediately available. * Bachelor's degree in information technology, business administration or computer science or related field, and * Three (3) years of experience in computer/technology support, system administration, data tracking and analysis, database management, network administration, or related experience. * An equivalent combination of related education and/or experience may be considered. * Experience with databases, data analysis, and programming is desired. * Possession of a valid Driver's License at time of employment and throughout depending on departmental needs. * Certain departments may require the individual to pass a fingerprint background check for Criminal Justice Information Services (CJIS) compliance. * Knowledge of current Microsoft Office tools and Windows desktop operating systems. * Knowledge of technology use standards and best practices. * Knowledge of system and network security and redundancy/recovery, including disaster planning and recovery processes. * Knowledge of requests for proposal (RFP), requests for qualifications (RFQ), and requests for information (RFI). * Knowledge of data management and system/database philosophy, standards, and best practices, including data Quality Assurance and Quality Control (QA/QC). * Knowledge of troubleshooting techniques and best practices. * Knowledge of technology research, evaluation, and comparison. * Knowledge of methods to manage processing records, documentation procedures, policies and associated audit requirements. * Knowledge of software contract management, licensing and audit requirements. * Knowledge of practical application of computer operations procedures. * Knowledge of system and network capabilities and administrative processes. * Knowledge of project management principles, tools, and techniques. * Knowledge of Geographical Information Systems (GIS) and Global Positioning Systems (GPS). * Knowledge of relational databases. * Knowledge of HIPAA security role and Washington State Category 4 data rule (Confidential Information Requiring Special Handling) (for Community Services position). * Skilled in creating, modifying, testing and implementing complex application using programming languages, database services, middleware services, web services and office automation services. * Skilled in leading and motivating other employees, including subordinate staff and other professional employees. * Skilled in using tact, discretion, initiative and independent judgment within established guidelines. * Skilled in analyzing and resolving technology related problems and customer requests. * Skilled in researching, compiling and summarizing information, including statistical data. * Skilled in organizing work, setting priorities, meeting deadlines and following up on assignments with minimal direction. * Skilled in preparing cost estimates and cost/benefit analysis. * Skilled in applying analytical thinking to solve problems or accomplish tasks. * Skilled in preparing clear and concise reports, correspondence and other written materials. * Skilled in establishing and maintaining effective working relationships within a customer service-oriented environment, with internal as well as external agencies and/or departments. * Skilled in highly proficient in negotiation and enhanced mediation skills. * Skilled in application of emergency management laws and local policies/procedures. * Skilled in establishing and maintaining effective interpersonal relationships at all organizational levels and with the public. * Ability to analyze general technology problems and facilitate implementation of sound solutions. * Ability to work independently and as a team member with limited supervision. * Ability to exercise good judgment, knowing when to act independently and when to refer situations to a higher authority. * Ability to read, understand and apply technical manuals and procedures, including contractual and legal documentation. * Ability to maintain and organize accurate, detailed information and prepare custom reports. * Ability to train and lead employees in the use of county network and mobile data systems. * Ability to plan, organize, and prioritize work to meet schedules and deadlines. * Ability to work effectively in a service oriented position with frequent interruptions. * Ability to plan and carry out successive steps to resolve problems in accordance with instruction, policies and accepted practices. * Ability to participate and contribute to strategic database planning, design and development efforts. * Ability to develop and implement policies and procedures for emergency planning, training-exercise, mitigation-recovery, volunteers, and resource coordination. * Ability to work confidently with various City/County officials, law enforcement agencies, fire services, businesses, hospitals, Behavioral Health Agencies, public health, and other emergency organizations. * Ability to present effectively before groups. * Ability to communicate effectively to express ideas and convey complex information, both verbally and in writing with co-workers, the public, and a variety of agencies and officials. * Ability to analyze and interpret complex information and situations quickly and objectively; determine a proper course of action for self and/or others. * Ability to effectively work within a multi-jurisdictional environment, including recognizing political implications and working in harmony with elected and senior public officials from various jurisdictions. * Ability to effectively coordinate, perform, and complete multiple duties and assignments concurrently and in a timely manner. * Ability to effectively plan, coordinate, monitor, and evaluate the work of subordinates.

Mountain Ltd. has an opening for an OSP Engineer working in the Coeur d'Alene ID area. Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies. Overview: This individual The OSP Engineer performs detailed outside plant facility engineering tasks that includes estimating, analyzing, designing, planning, budget tracking estimates against actual costs for copper and fiber cables, poles, direct buried and conduit systems. This position is responsible for preparing and interpreting engineering plans, drawings and reports; prepare loop loss design for load and repeater electronics, plan and design field mounted switch serving areas, perform pole, conduit and buried facility design measurements to support company and industry OSP design standards and economic feasibility studies. This position is responsible for specific job budget development and tracking. This position is responsible for periodic job inspections and quality control. Performs duties such as collecting field data, preparing/organizing permit packages for submittal to the appropriate entities, maintaining complex files, keeping records, searching, and investigating information contained in files, processing departmental documents requiring specific knowledge of functional operations, posting records including accounting and continuing property records, typing correspondence and reports from rough drafts, and assisting engineers as requested. Qualifications: + Ability to identify existing voice/data plant, electric, and other utilities on the site plans as well as in the field + Ability to indicate existing voice/data v plant location and relocate facilities and knowledge of obtaining right of ways and easements where required + Knowledge of obtaining right of ways and easements where required + Must be capable of engineering routine and specific COE/OSP work orders, including more complex projects such as road moves, etc. + Must have an expert knowledge of COE/OSP principles, work order procedures, voice/data industry standards, PC applications, and COE/OSP record and/or computer aided drafting systems + Must have own tools such as a measuring wheel, height stock, pull finder, laptop, etc. + Experience/Understanding with the National Electric Safety Code (NESC) for engineering requirements. Thank you for your interest in Mountain Ltd For more career opportunities, please visit us at ******************* #M4 System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington's leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. Your Career Pathway with NEW Health We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist Benefits with You and Your Family in Mind * Up to three weeks of paid time off your first year plus nine paid holidays * Free Life Flight membership for your family * No-cost medical, dental, and vision insurance for employees * Health Savings Account and Flexible Spending Account options * 401(k) plan with matching contribution * Continuing education, license, and tuition reimbursement opportunities The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. Purpose of Job: Improve the overall health of the communities we serve by maintaining the electronic record systems, providing related training and related technical support. Essential Duties and Responsibilities: * Serves as primary support for NEW Health applications and associated peripherals. * Reviews application release notes, tests functionality changes, communicates impact to affected parties, and provides recommendations related to upgrade processes. * Tests new application processes and procedures, redesigns, implements, monitors, evaluates and reports on improvements. * Maintains history of completed electronic record systems staff trainings. * Collaborates with NEW Health IT staff and University Staff, end users, and vendor support to resolve issues. * Develops and maintains application documentation in IT department knowledgebase. * Performs and/or coordinates application maintenance with vendors. * Works collaboratively with administrative staff and committees to enhance application systems and promote workflow adoption. * Works directly with providers & medical staff and University Staff trainers to gather content, design, customize and modify documents, templates and workflows utilized in applications. * Remains current with standards of primary health care practices. * Maintains application compliance in accordance with state and federal regulations. * Ensures HIPAA compliance regarding patient information in clinical department work areas. * Assures compliance with relevant state & federal records regulations through research and consultation with appropriate agencies, including a full working knowledge of requirements for release & disclosure of personal health information and HIPAA regulations. * Performs other duties as assigned. * Analysts may specialize in clinical applications, business applications, or both as needed: * Clinical Applications include Medical, Dental, and Pharmacy applications. * Business Applications include IT, HR, Training, Finance, Communications, and other operational applications. * Travel may be required. Qualifications Qualifications: Education/Experience: Associate degree in Information Technology or Clinical field preferred. Experience working in a healthcare environment, with clinical staff, and electronic health record systems experience are all preferred qualifications. Skills: Computer skills required. An attitude of professionalism and courteousness is required. Must be organized, self-motivated, proactive and independent. Collaboration is often required to achieve goals. Excellent organizational and interpersonal skills are necessary. Physical Demands: While performing the duties of this job, the employee is regularly required to hear, use vision, stand, sit and be mobile. The employee will use hands to finger, handle and feel. Communicating occurs constantly throughout the day. Lifting occurs about half the time up to 10lbs. Rarely is there a need to lift more than 10lbs.

Here at Entre Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day. The Position: The System Engineer is a strategic technical position within Entre. This position is responsible for maintaining the design and integrity of customer's IT systems, coordinating complex projects, and implementing IT solutions. Your daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium IT projects. If you have a passion for customer service, enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the details, then we have the position for you! Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. Typically requires a high school diploma. Typically reports to Supervisor or Manager. A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 3-7+ Years of related experience. Technical Requirements: •3-7+ years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and medium sized businesses •Demonstrated understanding of data integrity, standard backup practices, and associated hardware/software solutions. Experience with Veeam and Acronis backups preferred •Windows Server (2008-2019) administration including spin-up, roll-out and management including but not limited to Active Directory, GPOs, Trusts, Print Servers, Application Servers, etc. •Build & maintain virtual environments such as Hyper-V, VMware, Veeam & Azure •Workstation operating systems e.g., MAC, Windows 7 and later •Workstation productivity/operations application administration e.g., Microsoft Office, QuickBooks, etc. •Network Security - Router/Firewall experience i.e. Cisco, Meraki, SonicWall, Sophos & Barracuda firewalls & wireless environments •Cloud Environment management e.g., AWS, Azure, etc. •Enterprise email systems e.g., Microsoft Exchange, Google Suite, etc. •Office 365 deployment and security Core Competencies/Skills: •Customer Service •Firewall Administration •Network Support •Network Troubleshooting •Server Administration •Server Virtualization •Solution Management •Technical Project Management •Telephone Skills/Etiquette •Wireless Network Management •Office 365 •Customer Support •Inquiry Research/Response •Issue Resolution •Problem Analysis •Software Installation •Software Troubleshooting •Solution Delivery •Systems Troubleshooting •IT Help Desk Software •Remote Support Software Job Responsibilities: •Provide both reactive and proactive support of desktop, server, and network issues for our clients. •Daily and accurate time entry accounting for at least 7.5 hours in the form of service ticket notes •Monthly billing should be at least 80% or more of a typical month of about 160 hours available. •Focused on lowering average response time and resolution times •Desire and enthusiasm for working primarily workstation tickets/issues daily, yet with the skill and experience to also troubleshoot and resolve Windows server, network switch and router tickets •Provide a high level of customer service with a positive attitude at all times •Work proactive and reactive issues (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) •Pay close attention to detail while performing technically detailed tasks •Deals effectively with stressful situations focusing on the best outcome for the Client •Experience in a professional and consultative approach to your interaction with our external customers (i.e., honest, trustworthy, objective, competent) •Great communication skills-both verbal and written at a consulting level •Has a willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members •Articulate technical information clearly and simply to non-technical people •Assist or the ability to implement multiple small to large projects and act as the lead project engineer •Assist or step in as lead in customer on and off boarding's when required •Lead managed service offerings and cross train on other offerings as assigned •Self-motivated and is self-directed with the ability to work with minimal direction •Mentors new Engineers •Any other assigned duties Miscellaneous Requirements: •Will be required to document time on an hourly basis as assigned work is completed •Must be available for on call approximately one week every three months •Must be available occasionally on nights and weekends to perform off-hour maintenance and projects •Enter all work as service tickets into ConnectWise •Highly organized, self-motivated, and self-directed •Managed Services Platform experience a plus •Ability to create knowledge base articles and update customer documentation in IT Glue •Ability to lift 50+ pounds •Must be willing to travel for client onsite visits, some overnight stays will be required •Must have a valid driver's license, insurance and reliable transportation •Legal authorization to work in the U.S. Experience: •Desktop Support: 3-7 years (Required) •Customer Service: 3-7 years (Required) •Windows Server support: 2-7 years (Required) •Firewall and Network Support: 1-7 years (Preferred) •MSP (Managed Services Provider) Experience: 2-7 years (Preferred) •Technical support in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) •Mac, ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus •Managerial: Training-Knowledge (Partial), Evaluation (Partial), Supervision (Partial) & Process- Policies (Partial)

The Lead Franchise Business Consultant is responsible to drive franchisee business results within assigned portfolio . The Business Consultant will provide leadership and coaching to franchisees. The business consultant is expected to discuss the state of the business and provide recommended tactics to improve overall performance and ensure contractual compliance and adherence to brand standards. This would include areas of the business, such as but not limited to: sales, profits, operations, products and store builds/acquisitions. This position also must be able to work cross-functionally and understand how to engage with Center of Excellence support teams. RESPONSIBILITIES AND DUTIES: * Accountable for owning the Franchisee relationship, achieving results, and driving/leading change for success. * Achieve portfolio objectives in the areas of new unit store growth, sales, and profitability by ensuring execution of market specific business plans and commitments. * Partner with Franchisees to develop plans, using insights, data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals for Franchisee enterprises. * Partner with appropriate cross-functional COE and services and support teams such as Marketing, Development, Supply Chain, Training, Finance, Operations Support, to launch and achieve targeted results for business plans and initiatives. * Deliver complex and/or difficult messages to franchisees. * Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective in-market and virtual Franchisee visits. Execution & Standards: * Responsible for understanding, interpreting, upholding and enforcing consistent execution of our standards and franchisee agreements to ensure food safety, menu compliance and trademark protection. * Field initial variance requests from franchisees and escalate as appropriate. * Communicate National Promotions and rationale to drive engagement within the Domino's franchise system. * Manage the SFA and the contractual relationship. Follow up with individual compliance issues with franchises including all CQ7 defaults cures, second attempt ops cures and issuing ops cures based on the ops support teams recommendations. Provide Business Insights: * Have a clear understanding of industry and economic factors that impact profitability and recommendations for how to combat these factors. * Complete regular SWOT analyses to assess the needs of your assigned portfolio. Partner with COEs to develop plans to address any gaps identified. * Act as an expert on the Domino's business and a resource for information to the marketplace. Facilitate franchise peer connections and best practice sharing when applicable. * Understand and adhere to the legal guardrails when providing insights and recommendations Portfolio Management: * Serve as the local consultant by delivering sales analyses to assess the overall health, and identify growth opportunities, at the market and franchisee level, by utilizing available proprietary tools/resources. * Facilitate regional meetings, such as business planning meetings that are tailored to the specific needs of the DMA/franchisees. * Follow up of all new product and process roll-outs in their region/markets. * Partner with the marketing COE to recommend local marketing plans and initiatives and drive franchisees understanding and engagement of these programs. Including co-op spend, local coupons and pricing. * Responsible for training the franchisees on new products and initiatives. * Leverage development resources (SIMMS, CoStar, Development COE) to identify targeted development opportunities and cultivate development discussions with Franchisees * Negotiate development agreements with Franchisees to include store growth commitments, store opening schedules and incentives * Coordinate contractual deliverables with Legal and Franchisees for new DAs and oversee post-contractual work related to addendums, incentives, relocations, terminations, etc. * Provide regular reporting to the Regional Leadership Teams and the Development COE, leveraging Domino's Connect * Manage site approval process and transition development project to the Construction Team Brand Engagement/Franchise Relations: * Collaborate with peers to develop business cases and best practices that can be shared across the system. * Be an advocate for continuous team development and people growth. * Be the primary point of contact for all business and brand matters for the franchisee. * Grow Franchisee pipeline by assisting current franchise owners in how to identify future franchise candidates and place them in the FMS program. Qualifications * Bachelor's degree in business or related field * With a minimum of 5years of proven experience in a multi-unit operations or consulting, QSR and/or franchisee experience preferred * Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting * Strong verbal and written communications skills, including public speaking, with an ability to clearly articulate concepts and programs to a variety of audiences. * Ability to read and interpret financial statements, strong analytical skills. * Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment. * Proven ability to build relationships and work effectively with others at all levels of an organization * Demonstrated ability to lead, motivate, hold accountable, develop, and direct. * Strong organizational, interpersonal, problem solving and influencing skills. * Proficiency in computer skills, i.e. Word, PowerPoint, Excel, Outlook, PowerBi, MicroStrategy, etc. * Ability and willingness to travel up to 50% of the time. (Some overnight travel required) Additional Information Pay Range: $110,000 - $120,000 base plus bonus potential Benefits: * Paid Holidays and Vacation * Medical, Dental & Vision benefits that start on the first day of employment * No-cost mental health support for employee and dependents * Childcare tuition discounts * No-cost fitness, nutrition, and wellness programs * Fertility benefits * Adoption assistance * 401k matching contributions * 15% off the purchase price of stock * Company bonus All your information will be kept confidential according to EEO guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Details Unitech Composites, Inc. - Hayden, ID Full TimeDescription The purpose of this position is to research, develop, evaluate, test and define the manufacturing for complex composite aero structures. This includes development of processes, tooling, materials and technologies. This includes management and definition of the manufacturing plans and methods; including tooling methods and processes, equipment methods and processes, automation, composite manufacturing processes, and assembly to align production to customer requirements. This position is hands-on, interacting with Operations, Supply Chain, Manufacturing Engineering, external vendors, and others to ensure successful product manufacturing to meet customer requirements. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s); Under the Direction of the Manager of New Product Development: Evaluate internal/external technical requirements Review and create composites tooling designs Determine best manufacturing methods for composite products and assemblies Review and create product designs Develop initial manufacturing build plan Create test plans, review test data Evaluate and determine composites material solutions Develops and implements process control techniques and procedures into manufacturing environments Work with customers to understand their requirements and provide solutions Collaborate with suppliers, Tooling Engineers, and other IPT members regarding product tooling and design to ensure effectual production methods. Support and lead Business Development technical reviews and efforts Works closely with manufacturing department to develop, coordinate, and implement manufacturing build plan and create technical training for employees Evaluate new technologies, processes and materials Designs and develops manufacturing processes for enhancements, product changes, and new products, and related fixtures & tooling that are consistent with zero defect level and low product cost Creates and maintains accurate documentation of tool drawings, design concepts, shop orders, and concepts in accordance with the manufacturing engineering standards Performs production readiness evaluation and producibility assessment of all engineering changes POSITION QUALIFICATIONS Competency Statement(s) Demonstrated success in production within a fast-paced, technically focused environment is essential. Must be hands on and capable of producing, managing, and implementing manufacturing processes. Must be results-oriented and demonstrate analytical thinking, innovation, flexibility in dealing with changing and ambiguous situations. Demonstrated ability to analyze and resolve technical/process issues varying from basic to very complex Demonstrated success working in highly collaborative multi-function environment, with a track record of accomplishment with measurable business impact and managing within a matrix environment. Demonstrated success implementing lean initiatives and standard operating procedures within a manufacturing environment. Excellent management skills including superb communication, delivery of results, consultative skills, partnership skills and team building. Ability to travel domestic and/or international SKILLS & ABILITIES Education: Bachelor's degree in Engineering, Sciences or a related field Experience: Minimum of 5 years of related work experience with recent experience supporting a manufacturing organization is preferred. Composites or engineering experience highly desirable. Computer Skills: Catia, Microsoft Office including proficiency in Excel and Word. Certificates and Licenses: Other Requirements: Specialized knowledge of aerospace commercial or military contracting and procurement requirements and understanding of financial and labor cost systems and production processes. Occasional business travel, with the ability for short notice and extended travel may be required.

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. Collaborates with clients to modify or tailor existing analysis or reports to meet their specific needs. May participate in management reviews, including presenting and interpreting analysis results, summarizing conclusions, and recommending a course of action. This is a general role in which employees work with multiple types of business data. May be internal operations-focused or external client-focused. **KNOWLEDGE/SKILLS/ABILITIES** + Supports complex website initiatives including integrations, health plan expansions, and redesigns-covering strategy, research, reporting, and implementation. + Manages day-to-day website updates, conducts regular audits of web and media library content, posts press releases and community stories, and sets up URL redirects. + Troubleshoots public website issues, checks and remediates PDFs for Section 508 compliance, and manages domain purchases and tracking. + Elicit requirements using interviews, document analysis, and requirements workshops, business process descriptions, use cases, business analysis, task and workflow analysis. + Interpret customer business needs and translate them into application and operational requirements + Communicate and collaborate with external and internal customers to analyze and transform needs, goals and transforming in to functional requirements and delivering the appropriate artifacts as needed. + Work with operational leaders within the business to provide recommendations on opportunities for process improvements, medical cost savings or revenue enhancements. + Actively participates in all stages of project development including research, design, programming, testing and implementation to ensures the released product meets the intended functional and operational requirements. **JOB QUALIFICATIONS** **Required Education** Bachelor's Degree or equivalent combination of education and experience **Required Experience** + 5-7 years of business analysis experience, + 6+ years managed care experience. + Demonstrates proficiency in a variety of concepts, practices, and procedures applicable to job-related subject areas. **Preferred Education** Bachelor's Degree or equivalent combination of education and experience **Preferred Experience** + Sitecore Content Management System + 3-5 years of formal training in Project Management + Experience working with complex, often highly technical teams **Preferred License, Certification, Association** Certified Business Analysis Professional (CBAP), Certification from International Institute of Business Analysis preferred To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $77,969 - $128,519 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

This position will work 37.5 hours per week. This is a hybrid position - Manager will work out teleworking schedule with new employee. The position allocated to this class provides technical services in GIS-related data construction, programming, database management, analysis, system implementation and project management to IT GIS clients and their use of enterprise GIS technologies. The incumbent analyzes client/user needs to define information and data requirements; creates, manipulates, analyzes and modifies data, and maintains, programs and automates databases. Duties include ensuring the completeness and accuracy of complex applications involving various primary and secondary spatial analysis. Work is performed under general supervision. WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the 1553 Collective Bargaining Agreement (CBA) submitting applications between 7/15/25 and 7/21/25. First consideration will be given to applicants working in IT in a position covered by the 1553 CBA; second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to all other applicants, including the public. TOTAL COMPENSATION: $76,352 - $106,354 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices. * Analyzes departmental GIS application needs by developing a knowledge of the business function(s); translates needs into practical and cost-effective GIS technology-driven solutions. * Reviews existing digital data and manually maintained data; identifies GIS digital data needs; determines the most appropriate methods for collecting special data and defining the attributes that should be associated with the data. * Performs complex or specialized data conversions and determines the type of work necessary to complete the project application. * Designs and develops GIS project application procedures, standards and quality assurance/quality control standards for spatial data related to department needs. Performs custom programming as required; writes, tests, and executes programs. * Performs GIS analysis and geo-processing functions, including input, editing, manipulation, management, and analysis of spatial and tabular data. * Performs and monitors spatial database processes, versioning, data backup, security, and archiving; monitors and tests data catalog for accuracy and usability; monitors system performance and maintenance. * Prepares reports, maps, charts, and metadata to describe programming procedures, data requirements, and software functions. * Assists with web map application configuration, interactive application development, user testing, and training. * Assists with the automation of repetitive geo-processing and map production tasks through the creation of automated workflow models. * Trains staff and promotes the effective use of GIS products, datasets, and interactive-viewers; contributes to the development of training materials. * Operates GIS equipment, including large format printers, storage media, and viewing devices. * Assists with updating, revising, design, and maintenance of maps, surveys, plats, legal descriptions, codes, and reports. Assists in the interpretation, digitization, acquisition, and processing of remotely sensed data, aerial photography, and satellite imagery. * Researches and collects data from county and non-county sources for applications, products, and services. * Performs other related duties as required/assigned. * Bachelor's Degree from an accredited college or university in GIS, Planning, Geography or closely related field. * One (1) year of information technology/GIS experience preferred. * An equivalent combination of related education and/or education providing required knowledge, skills and abilities may be considered. * Knowledge of GIS and GIS-related technologies, techniques, practices and industry trends. * Knowledge of data captures techniques, spatial analysis methods, cartographic standards, and QA/QC procedures. * Skilled in GIS, math, models, programming, analysis and mapping. * Skilled in establishing and maintaining effective working relationships. * Skilled in object-oriented programming and design. * Skilled in relational database programming and design. * Skilled in web-based application programming and design. * Ability to perform spatial analyses within the GIS software environment. * Ability to define, track, and assure responsiveness to clients' information service problems. * Ability to manage complex GIS projects from inception through completion, in adherence with IT Department standards and practices. * Ability to analyze problems and apply critical thinking skills. * Ability to learn new programs, platforms and tools. * Ability to prioritize work and complete multiple projects within the prescribed timeframe. * Ability to research, verify, edit, and update databases. * Ability to work effectively and contribute as a member in a team-based environment. * Ability to read, understand and apply technical manuals and procedures.

About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better. About the Role: Be part of a system-forward, solutions-driven team supporting core platforms within the loan servicing space. This role will work closely with servicing teams, IT partners, and product owners to analyze business needs, troubleshoot system issues, implement enhancements, and support daily workflows with a strong technology lens You'll play a critical part in documenting requirements, conducting user acceptance testing, and facilitating communication between business and technical stakeholders. Ideal candidates are curious, analytical, and capable of balancing detail with big-picture thinking. This is a great opportunity to grow your business analysis skills within a mission-driven financial institution. Collaborates with stakeholders and subject matter experts to document, communicate, validate and refine necessary requirements and make recommendations based on product vision and market requirements, research data and organizational goals. Elicits information and ideas from subject matter experts, business owners, vendors, and others regarding existing and proposed business systems. Researches and interprets business needs of moderate complexity and translates into application and operational requirements. Assists with business base development and RFP process (as applicable) during the project initiate phase. Assists in integration and user acceptance testing of new or revised workflows, processes, and/or systems. Supports the development of training, as well as implementation and post-implementation material. Serves as a liaison between business units and Technology Advancement Group (TAG) through which requirements flow. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others within the team. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned About You: Bachelor's Degree in business, project management, business systems or equivalent. Preferred 2-4 years of relevant business analyst and/or project management and/or operations experience related to the assigned business unit function. Required Demonstrated data analysis skills including project management and/or operations. Knowledge of banking policies, procedures, practices and documentation. Proficient knowledge of development concepts and practices, potential applications, and customer requirements. Proven usage of project management skills. Excellent written and verbal communication and presentation skills. Ability to work effectively with individuals and groups across the company to manage customer relationships. Business operations knowledge, analytical and problem-solving skills. Job Location(s): Ability to work fully onsite at posted location(s). This evergreen requisition is designed to support ongoing hiring needs within our Loan Operations team. Multiple positions are available; we continuously review candidates to fill open role as they arise. Qualified candidates may be considered immediately, while others may be kept in our pipeline for future opportunities. Below are the current locations where the team is hiring. Liberty Lake, WA Tacoma, WA Roseburg, ORPhoenix, AZ Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $23.00 - $30.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless

Job Details NEW Health Administration - Chewelah, WA Full Time 2 Year Degree $26.39 - $32.45 HourlyDescription Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington's leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services. NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position. Your Career Pathway with NEW Health We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples: Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist Benefits with You and Your Family in Mind Up to three weeks of paid time off your first year plus nine paid holidays Free Life Flight membership for your family No-cost medical, dental, and vision insurance for employees Health Savings Account and Flexible Spending Account options 401(k) plan with matching contribution Continuing education, license, and tuition reimbursement opportunities The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. Purpose of Job: Improve the overall health of the communities we serve by maintaining the electronic record systems, providing related training and related technical support. Essential Duties and Responsibilities: Serves as primary support for NEW Health applications and associated peripherals. Reviews application release notes, tests functionality changes, communicates impact to affected parties, and provides recommendations related to upgrade processes. Tests new application processes and procedures, redesigns, implements, monitors, evaluates and reports on improvements. Maintains history of completed electronic record systems staff trainings. Collaborates with NEW Health IT staff and University Staff, end users, and vendor support to resolve issues. Develops and maintains application documentation in IT department knowledgebase. Performs and/or coordinates application maintenance with vendors. Works collaboratively with administrative staff and committees to enhance application systems and promote workflow adoption. Works directly with providers & medical staff and University Staff trainers to gather content, design, customize and modify documents, templates and workflows utilized in applications. Remains current with standards of primary health care practices. Maintains application compliance in accordance with state and federal regulations. Ensures HIPAA compliance regarding patient information in clinical department work areas. Assures compliance with relevant state & federal records regulations through research and consultation with appropriate agencies, including a full working knowledge of requirements for release & disclosure of personal health information and HIPAA regulations. Performs other duties as assigned. Analysts may specialize in clinical applications, business applications, or both as needed: Clinical Applications include Medical, Dental, and Pharmacy applications. Business Applications include IT, HR, Training, Finance, Communications, and other operational applications. Travel may be required. Qualifications Qualifications: Education/Experience: Associate degree in Information Technology or Clinical field preferred. Experience working in a healthcare environment, with clinical staff, and electronic health record systems experience are all preferred qualifications. Skills: Computer skills required. An attitude of professionalism and courteousness is required. Must be organized, self-motivated, proactive and independent. Collaboration is often required to achieve goals. Excellent organizational and interpersonal skills are necessary. Physical Demands: While performing the duties of this job, the employee is regularly required to hear, use vision, stand, sit and be mobile. The employee will use hands to finger, handle and feel. Communicating occurs constantly throughout the day. Lifting occurs about half the time up to 10lbs. Rarely is there a need to lift more than 10lbs.

Job Description Engineer I/II/III Here at Entre Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day. The Position: The System Engineer is a strategic technical position within Entre. This position is responsible for maintaining the design and integrity of customer’s IT systems, coordinating complex projects, and implementing IT solutions. Your daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium IT projects. If you have a passion for customer service, enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the details, then we have the position for you! Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. Typically requires a high school diploma. Typically reports to Supervisor or Manager. A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 3-7+ Years of related experience. Technical Requirements: •3-7+ years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and medium sized businesses •Demonstrated understanding of data integrity, standard backup practices, and associated hardware/software solutions. Experience with Veeam and Acronis backups preferred •Windows Server (2008-2019) administration including spin-up, roll-out and management including but not limited to Active Directory, GPOs, Trusts, Print Servers, Application Servers, etc. •Build & maintain virtual environments such as Hyper-V, VMware, Veeam & Azure •Workstation operating systems e.g., MAC, Windows 7 and later •Workstation productivity/operations application administration e.g., Microsoft Office, QuickBooks, etc. •Network Security – Router/Firewall experience i.e. Cisco, Meraki, SonicWall, Sophos & Barracuda firewalls & wireless environments •Cloud Environment management e.g., AWS, Azure, etc. •Enterprise email systems e.g., Microsoft Exchange, Google Suite, etc. •Office 365 deployment and security Core Competencies/Skills: •Customer Service •Firewall Administration •Network Support •Network Troubleshooting •Server Administration •Server Virtualization •Solution Management •Technical Project Management •Telephone Skills/Etiquette •Wireless Network Management •Office 365 •Customer Support •Inquiry Research/Response •Issue Resolution •Problem Analysis •Software Installation •Software Troubleshooting •Solution Delivery •Systems Troubleshooting •IT Help Desk Software •Remote Support Software Job Responsibilities: •Provide both reactive and proactive support of desktop, server, and network issues for our clients. •Daily and accurate time entry accounting for at least 7.5 hours in the form of service ticket notes •Monthly billing should be at least 80% or more of a typical month of about 160 hours available. •Focused on lowering average response time and resolution times •Desire and enthusiasm for working primarily workstation tickets/issues daily, yet with the skill and experience to also troubleshoot and resolve Windows server, network switch and router tickets •Provide a high level of customer service with a positive attitude at all times •Work proactive and reactive issues (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA’s) •Pay close attention to detail while performing technically detailed tasks •Deals effectively with stressful situations focusing on the best outcome for the Client •Experience in a professional and consultative approach to your interaction with our external customers (i.e., honest, trustworthy, objective, competent) •Great communication skills—both verbal and written at a consulting level •Has a willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members •Articulate technical information clearly and simply to non-technical people •Assist or the ability to implement multiple small to large projects and act as the lead project engineer •Assist or step in as lead in customer on and off boarding's when required •Lead managed service offerings and cross train on other offerings as assigned •Self-motivated and is self-directed with the ability to work with minimal direction •Mentors new Engineers •Any other assigned duties Miscellaneous Requirements: •Will be required to document time on an hourly basis as assigned work is completed •Must be available for on call approximately one week every three months •Must be available occasionally on nights and weekends to perform off-hour maintenance and projects •Enter all work as service tickets into ConnectWise •Highly organized, self-motivated, and self-directed •Managed Services Platform experience a plus •Ability to create knowledge base articles and update customer documentation in IT Glue •Ability to lift 50+ pounds •Must be willing to travel for client onsite visits, some overnight stays will be required •Must have a valid driver’s license, insurance and reliable transportation •Legal authorization to work in the U.S. Experience: •Desktop Support: 3-7 years (Required) •Customer Service: 3-7 years (Required) •Windows Server support: 2-7 years (Required) •Firewall and Network Support: 1-7 years (Preferred) •MSP (Managed Services Provider) Experience: 2-7 years (Preferred) •Technical support in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) •Mac, ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus •Managerial: Training-Knowledge (Partial), Evaluation (Partial), Supervision (Partial) & Process- Policies (Partial)

The position is responsible for activities relating to program analysis, design, end-user training and assistance, and technical and user documentation for the college's enterprise systems. This includes, but is not limited to, the support, installation of updates and new functional development of enterprise systems for Students, Faculty and Staff. Examples of Duties ESSENTIAL FUNCTIONS/DUTIES: * Participate in projects in accordance with Polk State College IT Project management guidelines. * Develop a thorough knowledge of products, services and skills required to support existing and future ERP systems. * Coordinate activities relating to the analysis, design, coding, testing, implementation and support of Polk State College's web application using web based solutions (e.g. JAVA, JSP, XML). * Create, modify, test and implement application software using mandated specifications. * Create / maintain documentation for users, operators or other programmers and provide end-user training and assistance. * Implement released fixes and annual updates to the institution's enterprise systems. * Maintain the integrity of systems through problem detection, resolution and prevention techniques, including performance analysis and tuning, debugging and security design. * Analyze application development tools, operating systems, databases and network infrastructure to create efficient, well-designed and easily maintainable systems. * Performs other duties as assigned. Typical Qualifications Required Skills: * Ability to develop and support production applications on a Java Platform using SQL Server. * Knowledge of web based programming languages (e.g. JAVA, JAVASCRIPT, HTML, CSS, and JSP, XML). * Research and analytical skills with ability to challenge, conceptualize and recommend improved and alternative solutions. * Ability to accurately identify the scope of work proposed while preparing detailed technical documents and estimates. * Good verbal and written communication skills, with an ability to express complex technical concepts in business terms. * Ability to establish effective working relationships with College employees and vendors. * Knowledge of Tomcat, Microsoft SQL Server, or SoftwareAG products (Natural/Construct/Adabas) is preferred. * Knowledge of Business Intelligence (BI) software (e.g. MS Power BI) and Report Writing software (e.g. MS SQL Server Reporting Services) is preferred. * Programming knowledge - Java, Python, .Net, etc. * Analytical and development skills; experience with PHP. * Information retrieval (IR) skills and experience. * Development skills, SDK training; build JavaScript/React. Working Conditions/Additional Information * Sometimes it requires coming in early and/or staying late to facilitate special events.? * Must be able to work proficiently in a busy, multi-office work area.? * Must be flexible and able to adapt well to changes.? Salary and Benefits Information * This position is level P15. We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available. Required Education: * A bachelor's degree from a regionally accredited college or university is required. A major in the field of computer science or other related field is preferred. Preferred Education: * A master's degree preferred. Required Experience: * At least 3 years of programming experience, which may include student field experience. Supplemental Information Submissions that do not include all parts of the following required information will not be considered: * a resume. * an electronic job application (all sections MUST be completed). Important Information * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. * Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship. * To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application. * Polk State College is a drug-free workplace. * Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis. * Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment. * Polk State College does NOT provide relocation assistance for this position. Equal Opportunity Statement Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lonnie Thompson Chief of Institutional Compliance & Engagement Title IX Coordinator 999 Avenue H, NE Winter Haven, FL 33881 WAD 215A ************, ext. 5378 We encourage applicants to provide feedback of their experience or request help at ****************.

Job Description The Lead Franchise Business Consultant is responsible to drive franchisee business results within assigned portfolio . The Business Consultant will provide leadership and coaching to franchisees. The business consultant is expected to discuss the state of the business and provide recommended tactics to improve overall performance and ensure contractual compliance and adherence to brand standards. This would include areas of the business, such as but not limited to: sales, profits, operations, products and store builds/acquisitions. This position also must be able to work cross-functionally and understand how to engage with Center of Excellence support teams. RESPONSIBILITIES AND DUTIES: Accountable for owning the Franchisee relationship, achieving results, and driving/leading change for success. Achieve portfolio objectives in the areas of new unit store growth, sales, and profitability by ensuring execution of market specific business plans and commitments. Partner with Franchisees to develop plans, using insights, data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals for Franchisee enterprises. Partner with appropriate cross-functional COE and services and support teams such as Marketing, Development, Supply Chain, Training, Finance, Operations Support, to launch and achieve targeted results for business plans and initiatives. Deliver complex and/or difficult messages to franchisees. Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective in-market and virtual Franchisee visits. Execution & Standards: Responsible for understanding, interpreting, upholding and enforcing consistent execution of our standards and franchisee agreements to ensure food safety, menu compliance and trademark protection. Field initial variance requests from franchisees and escalate as appropriate. Communicate National Promotions and rationale to drive engagement within the Domino’s franchise system. Manage the SFA and the contractual relationship. Follow up with individual compliance issues with franchises including all CQ7 defaults cures, second attempt ops cures and issuing ops cures based on the ops support teams recommendations. Provide Business Insights: Have a clear understanding of industry and economic factors that impact profitability and recommendations for how to combat these factors. Complete regular SWOT analyses to assess the needs of your assigned portfolio. Partner with COEs to develop plans to address any gaps identified. Act as an expert on the Domino’s business and a resource for information to the marketplace. Facilitate franchise peer connections and best practice sharing when applicable. Understand and adhere to the legal guardrails when providing insights and recommendations Portfolio Management: Serve as the local consultant by delivering sales analyses to assess the overall health, and identify growth opportunities, at the market and franchisee level, by utilizing available proprietary tools/resources. Facilitate regional meetings, such as business planning meetings that are tailored to the specific needs of the DMA/franchisees. Follow up of all new product and process roll-outs in their region/markets. Partner with the marketing COE to recommend local marketing plans and initiatives and drive franchisees understanding and engagement of these programs. Including co-op spend, local coupons and pricing. Responsible for training the franchisees on new products and initiatives. Leverage development resources (SIMMS, CoStar, Development COE) to identify targeted development opportunities and cultivate development discussions with Franchisees Negotiate development agreements with Franchisees to include store growth commitments, store opening schedules and incentives Coordinate contractual deliverables with Legal and Franchisees for new DAs and oversee post-contractual work related to addendums, incentives, relocations, terminations, etc. Provide regular reporting to the Regional Leadership Teams and the Development COE, leveraging Domino’s Connect Manage site approval process and transition development project to the Construction Team Brand Engagement/Franchise Relations: Collaborate with peers to develop business cases and best practices that can be shared across the system. Be an advocate for continuous team development and people growth. Be the primary point of contact for all business and brand matters for the franchisee. Grow Franchisee pipeline by assisting current franchise owners in how to identify future franchise candidates and place them in the FMS program. Qualifications Bachelor’s degree in business or related field With a minimum of 5years of proven experience in a multi-unit operations or consulting, QSR and/or franchisee experience preferred Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting Strong verbal and written communications skills, including public speaking, with an ability to clearly articulate concepts and programs to a variety of audiences. Ability to read and interpret financial statements, strong analytical skills. Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment. Proven ability to build relationships and work effectively with others at all levels of an organization Demonstrated ability to lead, motivate, hold accountable, develop, and direct. Strong organizational, interpersonal, problem solving and influencing skills. Proficiency in computer skills, i.e. Word, PowerPoint, Excel, Outlook, PowerBi, MicroStrategy, etc. Ability and willingness to travel up to 50% of the time. (Some overnight travel required) Additional Information Pay Range: $110,000 - $120,000 base plus bonus potential Benefits: Paid Holidays and Vacation Medical, Dental & Vision benefits that start on the first day of employment No-cost mental health support for employee and dependents Childcare tuition discounts No-cost fitness, nutrition, and wellness programs Fertility benefits Adoption assistance 401k matching contributions 15% off the purchase price of stock Company bonus All your information will be kept confidential according to EEO guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Here at Entre Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day. The Position: The System Engineer is a strategic technical position within Entre. This position is responsible for maintaining the design and integrity of customer's IT systems, coordinating complex projects, and implementing IT solutions. Your daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium IT projects. If you have a passion for customer service, enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the details, then we have the position for you! Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. Typically requires a high school diploma. Typically reports to Supervisor or Manager. A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 3-7+ Years of related experience. Technical Requirements: •3-7+ years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and medium sized businesses •Demonstrated understanding of data integrity, standard backup practices, and associated hardware/software solutions. Experience with Veeam and Acronis backups preferred •Windows Server (2008-2019) administration including spin-up, roll-out and management including but not limited to Active Directory, GPOs, Trusts, Print Servers, Application Servers, etc. •Build & maintain virtual environments such as Hyper-V, VMware, Veeam & Azure •Workstation operating systems e.g., MAC, Windows 7 and later •Workstation productivity/operations application administration e.g., Microsoft Office, QuickBooks, etc. •Network Security - Router/Firewall experience i.e. Cisco, Meraki, SonicWall, Sophos & Barracuda firewalls & wireless environments •Cloud Environment management e.g., AWS, Azure, etc. •Enterprise email systems e.g., Microsoft Exchange, Google Suite, etc. •Office 365 deployment and security Core Competencies/Skills: •Customer Service •Firewall Administration •Network Support •Network Troubleshooting •Server Administration •Server Virtualization •Solution Management •Technical Project Management •Telephone Skills/Etiquette •Wireless Network Management •Office 365 •Customer Support •Inquiry Research/Response •Issue Resolution •Problem Analysis •Software Installation •Software Troubleshooting •Solution Delivery •Systems Troubleshooting •IT Help Desk Software •Remote Support Software Job Responsibilities: •Provide both reactive and proactive support of desktop, server, and network issues for our clients. •Daily and accurate time entry accounting for at least 7.5 hours in the form of service ticket notes •Monthly billing should be at least 80% or more of a typical month of about 160 hours available. •Focused on lowering average response time and resolution times •Desire and enthusiasm for working primarily workstation tickets/issues daily, yet with the skill and experience to also troubleshoot and resolve Windows server, network switch and router tickets •Provide a high level of customer service with a positive attitude at all times •Work proactive and reactive issues (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) •Pay close attention to detail while performing technically detailed tasks •Deals effectively with stressful situations focusing on the best outcome for the Client •Experience in a professional and consultative approach to your interaction with our external customers (i.e., honest, trustworthy, objective, competent) •Great communication skills-both verbal and written at a consulting level •Has a willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members •Articulate technical information clearly and simply to non-technical people •Assist or the ability to implement multiple small to large projects and act as the lead project engineer •Assist or step in as lead in customer on and off boarding's when required •Lead managed service offerings and cross train on other offerings as assigned •Self-motivated and is self-directed with the ability to work with minimal direction •Mentors new Engineers •Any other assigned duties Miscellaneous Requirements: •Will be required to document time on an hourly basis as assigned work is completed •Must be available for on call approximately one week every three months •Must be available occasionally on nights and weekends to perform off-hour maintenance and projects •Enter all work as service tickets into ConnectWise •Highly organized, self-motivated, and self-directed •Managed Services Platform experience a plus •Ability to create knowledge base articles and update customer documentation in IT Glue •Ability to lift 50+ pounds •Must be willing to travel for client onsite visits, some overnight stays will be required •Must have a valid driver's license, insurance and reliable transportation •Legal authorization to work in the U.S. Experience: •Desktop Support: 3-7 years (Required) •Customer Service: 3-7 years (Required) •Windows Server support: 2-7 years (Required) •Firewall and Network Support: 1-7 years (Preferred) •MSP (Managed Services Provider) Experience: 2-7 years (Preferred) •Technical support in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) •Mac, ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus •Managerial: Training-Knowledge (Partial), Evaluation (Partial), Supervision (Partial) & Process- Policies (Partial)