Business Analyst Internship jobs in South San Francisco, CA

This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: ***************************************** Specific information regarding this recruitment process is listed below: Application Opening: Monday, July 14, 2025 Application Deadline: Apply immediately. Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM (Pacific Time) on Friday, July 18, 2025 Compensation: $111,878 - $140,738 Recruitment ID: PBT-1052-156111 San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. SFO’s mission is delivering an airport experience where people and our planet come first, and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. For more information about SFO, visit *************** Follow us on X and Facebook. As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan. Job Description Under the general direction of the IT Department Manager, the IS Business Analyst will be responsible for working closely with business partners to identify and document business requirements, and process workflow engineering as it relates to application development. This position will develop proposals of potential solutions protypes and solution analysis. The IS Business Analyst will support multiple product channels and serve as product solutions analyst. Responsibilities include developing solution needs, costs and feasibility analysis, including technology and software assessment, system testing and conversion to production with business partners in managing business requirements solicitation. You are excited about this opportunity because you will: Conducts solicitation, analysis and documentation of project stakeholder and end user business requirements. Performs analysis, recommendation and communication of technical solutions options to address business requirements. Assists in preparing and operating the environment, facilities and tools needed to evaluate systems, products, services or devices. Assists in the collection of feedback on prototypes and designs from users and others. Develop business Use Cases and User Stories based on project requirements Performs analysis, development and engineering of process workflow as related to application development Communicates business requirements to internal technical teams Develop application and product prototypes for business and IT Collaborate with software development and product management teams to clarify requirements and functional design as a consumer advocate; lead and/or participate in all aspects of Software Quality Assurance including planning, estimation, prioritization, test execution, reporting, and sign off. Responds quickly and proactively to resolve problem situations; effectively escalates issues as required; Coordinates multi-vendor support for the technical and administrative resolution of problems. Ensures effective communication between management, customers/users, and if applicable - external consultants. Perform other duties as assigned. Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: Job classifications and compensation | City and County of San Francisco Nature of Work: The normal work period is Monday through Friday, however, you will be required to report to work during emergency situations including weekends, evenings, and holidays to facilitate airport emergency support operations. Qualifications Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. Additional Requirement: In addition to meeting the minimum qualifications, this position requires sufficient strength and coordination of lifting, pushing, pulling and/or carrying the 35 Lbs. weight of computer systems equipment. It also requires bending, stooping and/or crawling in order to install or repair computer systems hardware (TST029). Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. Experience with Business Analysis Experience with Project Management Experience with Data Analysis Experience with Technology and Software/Product Lifecycle Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at **************************************************** Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Supplemental Questionnaire Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position. All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process. A passing score on the Supplemental Questionnaire must be achieved in order to be placed/ranked on the eligible list. Candidates will be placed on the eligible list in rank order according to their final score. Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see ************************************************************************************************************************** . Certification: The certification rule for the eligible list resulting from this examination will be Rule of Seven. The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at ****************************************************************** The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Additional information Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Seniority Credit in Promotional Exams Right to Work Copies of Application Documents Diversity Statement HOW TO APPLY Applicants will receive a confirmation email from *************************** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact recruitment analyst Ronnie Jones at ***********************. Recruitment ID: 156111 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.